Iterable is the growth marketing platform that enables brands to create, execute, and optimize campaigns to power world-class customer engagement across email, push, SMS, in-app and more with unparalleled data flexibility. We are an integrated, cross-channel solution—Iterable is built for marketers, trusted by engineers, and designed with intelligence. We know this space well: our product team built the growth systems that powered Twitter’s early success. We've raised a $60M Series D from top-tier investors like Index Ventures and CRV, and hundreds of companies like Zillow, SeatGeek, and Box rely on us to captivate their many millions of users.

Iterable's momentum grows daily and there has never been a more exciting time to join the team! We've been recognized as one of the Best Places to Work - SF for two years running and now we have made Best Places to Work - Denver for 2020. In addition, Wealthfront ranked us in the top 10 on their 2020 Career Launching Companies List and we’ve earned ourselves a top 20 spot among the SaaS 100. Lastly, we have a nationwide presence with offices in San Francisco, New York, and Denver, plus our first international office in London.

The Role:

The Manager, Solutions Consulting will provide ongoing training and mentorship to a growing team of Solution Consultants that will be required to partner with sales executives to reduce the friction during the sales process and bridge the gap between technical and non-technical stakeholders. You will report directly to the Sr. Director, Solution Consulting and as a team-oriented management professional, you be working cross-functionally with critical members of the Customer Success, Marketing, and Sales Operations teams.

Position Details:

• Lead and grow a team of Solutions Consultants who serve as our core product introduction, evaluation, and education experts
• Partner with sales leadership to achieve regional quota targets and company goals and foster strong sales and SC relationships
• Hire, onboard, ramp, and mentor the team
• Contribute to vision and strategy across the SC team
• Develop strong working relationships across internal functions (sales, professional services, alliances, customer success, operations, product, marketing, etc.)
• Coach and develop SCs, including how to perform effective discovery and qualification, selling business value, and scoping and executing Proofs of Concept
• Build consultative relationships with prospects, customers, and Iterable’s partner network.
• Contribute to product development by providing insight and feedback relative to customers’ critical business issues and solutions opportunities

The Ideal Candidate Will Be/Have:

• Experience managing customer-focused organizations (ideally a pre-sales/solutions consultants/sales engineering team). 
• Experience with SaaS and/or MarTech/data analytics industry
• Experience working with API/Webhooks, AWS/EC2/S3/Lambda, ETL, Mobile SDK (iOS/Android), HTML/CSS & Databases
• Previous blend of experience in sales, business development, and services delivery for a SaaS solution is highly desirable
• Demonstrated expertise in understanding customer requirements and proposing solutions
• Excellent oral and written communication, with the ability to persuasively articulate Iterable offerings and business value to customers
• Ability to work in a fast-paced, entrepreneurial “start-up” environment, requiring strong skills in critical thinking, influencing, and managing multiple priorities under tight deadlines
• Some travel may be required

Perks & Benefits:

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Unlimited PTO, great work/life balance, and fantastic location
• Daily lunch stipend (M-F) + unlimited snacks/beverages
• Generous monthly Employee Wellness Allowance
• Professional Development Allowance of $300/quarter
• Pre-tax commuter benefits

Iterable is proud to be an equal opportunity employer and strives to build a diverse and inclusive team. We do not discriminate on the basis of race, color, national origin, religion, gender, sexual orientation, age, marital status, veteran status, or disability status.

Last Updated: 03/04/2020