Manager, Salesforce CRM Team

| Greater Denver Area
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Ibotta is looking for a Manager, Salesforce CRM Team who will lead a group responsible for building, operating and maintaining the Salesforce CRM supporting our Sales, Marketing and Operations teams as we support one of the fastest growing companies in CO with industry leading best practices and tools. Specifically, this role will be responsible for operating and improving Salesforce solutions and associated tools to enable end users throughout the company. This team is part of the Operations team at Ibotta.

What you will be doing:

  • Leading a team of Salesforce Admins and Developers.  This is a player-coach role, both leading the team and participating in execution using your skills of organization, mentoring, and Salesforce Administration
  • Work closely with stakeholders throughout Operations and Sales to understand needs and help solve problems
  • Team with the Product Manager and Salesforce Architect to design, plan, and execute the Salesforce roadmap
  • Collaborate with technology partners to implement and deploy solutions that include other platforms like AWS
  • Manage changes to the Salesforce ecosystem, including testing, training, deployment, and support
  • Manage 3rd Party apps on the Salesforce platform, including evaluations of effectiveness and cost/benefit.
  • Partner with business intelligence, Sales Leadership, and Sales Enablement teams to develop and implement strong data quality processes to enhance use of Salesforce data for reporting and analytics

What we are looking for:

  • Certified Salesforce Administrator, with other certifications a plus
  • 7+ years of experience defining, designing, and implementing technical solutions to business processes, inclusive of:
    • 4+ years experience working on complex projects with a focus on end to end implementation and management of Salesforce solutions
    • 2+ years experience managing a team, with execution planning and mentoring team members
  • Bachelor's degree in business or technology concentrations preferred
  • Proven track record in developing high quality user experience and implementing technology platforms
  • Deep understanding of sales processes, software development processes, including agile methodologies, and data management strategy and tools
  • Deep knowledge of Salesforce architecture and administrative processes
  • Must be highly motivated to keep pace with the rapidly changing Ibotta business. We are a startup, with highly creative product managers
  • Must have extensive Salesforce Admin experience: email-to-Case; Process Automation; Flows; Reports; Dashboards; object maintenance.  We primarily use Sales features, along with Communities, Salesforce CPQ, Conga, ZoomInfo, and integrations with Hubspot, Outreach.io, Slack, and Jira.  Our deployments are managed with Copado. 
  • Plus: experience with Salesforce CPQ or another Configure-Price-Quote product
  • Plus: experience configuring and administering Conga Orchestrate, Conga Contracts, or Conga Merge 
  • Plus: any hands-on experience with Apex, Lightning Components, or Lightning Web Components

About Us:

Headquartered in Denver, CO, Ibotta ("I bought a...") is a free mobile shopping and payments app that has delivered more than $675 million in cumulative cash rewards to its users for making purchases in-store, on mobile apps, or via websites. Launched in 2012, Ibotta has more than 35 million downloads and has become one of the most frequently used shopping apps in the United States.  The Ibotta platform provides cash back on purchases at more than 1,500 leading brands and hundreds of retailer partners. In 2019, Ibotta launched its payments solution, Pay with Ibotta™, enabling shoppers to pay for their entire purchase through the Ibotta app and instantly earn cash back. Ibotta was named to the 2019 Inc. 5000 list of fastest-growing private companies in the U.S., after debuting on the list in 2018. The company recently became the first mobile consumer technology company in Colorado to achieve $1B in valuation.

Learn more about Ibotta here: https://liferewarded.ibotta.com/press-and-media/

Additional Details:

  • This position is located in Denver, CO and includes competitive pay, benefits package (including medical,
    dental, vision), 401k, and equity.
  • Ibotta is an Equal Opportunity Employer. Ibotta’s employment decisions are made without regard with race,
    color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status,
    gender identity, sexual orientation, or any other legally protected status
  • Applicants must be currently authorized to work in the United States on a full-time basis.
  • For the security of our employees and the business, all employees are responsible for the secure handling
    of data in accordance with our security policies, identifying and reporting phishing attempts, as well as
    reporting security incidents to the proper channels.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • Ember.jsFrameworks
    • Ruby on RailsFrameworks
    • HiveDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

Located in central Downtown Denver - convenient access to public transportation and Denver's best restaurants, though we are currently remote.

An Insider's view of Ibotta

What’s the vibe like in the office?

The best part about Ibotta is the people that work here. It's humbling to be able to work with such talented and experienced team members who are all working towards a collective mission. I've been able to learn so much from my colleagues both on a professional and personal level, and they are 100% the reason that I enjoy coming into work everyday.

Prachi

Senior Account Executive, Business Development

How do you collaborate with other teams in the company?

For general questions or blockers, the engineering community is incredibly active and supportive on specialized Slack channels to get engineers unblocked. On project development cycles, my Project Manager sets meetings with relevant stakeholders as needed for planning and ongoing feedback cycles.

Becca

Platform Engineer

How has your career grown since starting at the company?

I started Ibotta as a mid-level software engineer with a few years of experience; within two years I had been promoted to a Senior Engineer and was recently promoted to Staff Engineer at the beginning of 2020. I’ve learned so much about software development and am excited to now be in a position responsible for helping to spread that knowledge.

Alex

Software Engineer/Browser Extension

How do you make yourself accessible to the rest of the team?

Weekly 1:1s with all of my direct reports and minimum monthly coffee/lunch/walk with anyone who is indirect. We also leverage "Donut" (an app through Slack) across the Marketing team. This promotes rapport building and open conversations.

Cody

Vice President of Growth Marketing

How would you describe the company’s work-life balance?

Ibotta believes that in order to feel motivated and inspired, you must have an opportunity to find fulfillment and satisfaction in your personal life.

Jawaan

Director, Data & Media Partnerships

What are Ibotta Perks + Benefits

Culture
Volunteer in local community
Each year, Ibotta employees participate in a company-wide volunteer day. Ibotta's Culture Clubs also provide multiple opportunities for volunteering and getting involved in the local community.
Partners with Nonprofits
Ibotta partners with local nonprofits such as ChickTech, Denver Urban Gardens, Wish for Wheels, the Boys & Girls Club, and more.
Intracompany committees
Building a company culture starts from the ground up at Ibotta. Some of our Culture Clubs include [email protected] Ibotta, botta Diversity & Inclusion Committee, Ibotta Gives, Sports & Outdoors, and more!
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

We invest in every employee with a competitive salary, company equity, a matched 401(k), leadership training, and a monthly commuter stipend. We also offer comprehensive medical, dental, and vision coverage to full-time employees, plus free onsite gym access. Oh, and we also believe in a healthy work-life balance. Flexible time off, monthly social events and happy hours, and an annual dinner bonus keep us energized and focused.

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