Manager, Sales Operations
Our purpose
Small business makes the world go round – it's the heart of the global economy. At Xero we want millions of small businesses to thrive through beautiful software, advice and connections. We aim to make being a small business more efficient and profitable, and more enjoyable too.
How you'll make an impact
This role reports to the Senior Manager, Sales Operations and is the primary sales operations partner to the sales team in the Americas.
The ideal candidate comes from a commercial/operations role in a high growth business with a global footprint. An understanding of SaaS/cloud solutions/online accounting market will be viewed favorably.
Strong business operations and commercial acumen is a given as is the ability to drive initiatives that grow customer segments and maximize commercial outcomes.
This is a highly influential position supporting a key distribution channel that will see you become an expert in our company, our products, the market, our customers and the competition.
Strong relationship building and influencing skills are complemented with the ability to think laterally and shape solutions in an evolving business environment.
Success looks like
- Support the sales teams in achieving board-issued performance targets
- Support our community-based sales operating model
- Lead and develop talent within the sales operations team
What you'll do
What you'll bring with you
Basic qualifications
- Must have supported a territory-based operating model for a global sales organization
- Minimum 5 years of experience in business operations, planning, financial analysis, and modeling with relevant experience as a commercial business partner
- Experience managing the delivery of sales operations platforms and tools to sales teams
- Someone who has already been in a leadership role, either directly or indirectly
- Has previously worked as a sales operations analyst within a software (SaaS) company
- Experience with Salesforce and Marketo
Preferred qualifications It's time to introduce yourself Now that we've caught your attention, it's time to catch ours. Please apply if you: Love doing #beautiful work – contribute to a beautiful experience for our customers. Show your passion for the #human side of software development through cultivating a deep understanding of the needs and aspirations small business owners. Seek the #challenge of complex technical problems, crazy-smart collaborators and a fast-paced work environment. #Champion creative development by bringing a unique point of view while inspiring impeccable work from others. Take #ownership by driving meaningful change and delivering results with passion and purpose.
Xero is an Equal Opportunity Employer.