Manager, Sales Engineering at Red Canary

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Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber attack. Our combination of market-defining technology, processes, and expertise are preventing breaches every day. We are completely changing the way security is delivered and setting the new standard for security. If our mission resonates with you, let’s talk!

What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless

Challenges You Will Solve
We are looking for an experienced Sales Engineering Manager to lead a team of sales engineers focused on mid-market and enterprise opportunities. Our Sales Engineering Managers lead from the front, are customer facing, possess technical prowess, and focus on enabling and empowering their teams to be successful. Candidates should have experience managing teams of sales engineers, prior experience as a sales engineer, and a track record of being involved in complex customer deals. We prefer a background in cyber security and/or SaaS.

What You'll Do

  • You will coach, enable and empower a team of experienced Sales Engineers
  • Partner with Recruiting and HR to attract, hire and retain top talent to support our rapid growth
  • Coach an outstanding Sales Engineering team to deliver against assigned goals
  • Manage individual and team performance, ensuring that we are taking the necessary actions to maintain high levels of performance
  • Strengthen the team by setting shared goals, information sharing, and establishing mentoring relationships
  • Ramp newer members of the team on rules of engagement, building a relationship with their sales colleagues, technical training, and empowering them to become self-sufficient
  • Develop and mentor your team to help them achieve their career goals
  • A proven track record in sales
  • Active part of escalations and resolving customer challenges
  • Put your individual contributor hat on when needed, engage with customers, and help formulate strategies for target accounts
  • Evangelize the Red Canary vision to customers and prospects at all levels, from technical to C-suite
  • Partner with other groups to help us continue our tradition of an outstanding customer experience and industry leading customer retention
  • Demonstrate analytical and problem-solving skills, and strong management consulting skills to influence thinking or gain acceptance of multiple customer constituencies
  • Work to improve the Red Canary sales methodology and processes effectively, including development of product presentations and demonstrations tailored to suit the level and nature of the audience
  • Assess gaps in evolving training needs and then create and implement programs to improve sales, product and technology skills of the Sales Engineering team
  • Work with Regional Sales directors on account planning, strategy and sales call activity
  • Provide timely and insightful input back to other corporate functions, particularly field sales, product management and marketing
  • Manage relationships with product teams & decision makers both internally and externally

What You'll Bring

  • 2+ years of experience leading sales engineering teams, ideally in the cyber security industry, or a tenured sales engineer with experience as technical lead
  • Strong, related technical background in cyber security -- such as endpoint, network security, incident response, or related disciplines
  • Proven track record of mentoring and developing team members and guiding them to success
  • Solid sales acumen, and ability to partner with account teams to drive new customer sales as well as add-on revenue
  • Lead from the front style, and ability to roll up your sleeves and get technical
  • You can thrive in a fast paced, high energy environment
  • Ability to work independently, adapt quickly and maintain a positive attitude
  • Proven ability to command a room, lead complex technical and business conversations with C-suite executives, as well as technical staff

Targeted Compensation Range (salary/uncapped commission): $220,000 OTE (depending on experience) + equity

Why Red Canary?
Red Canary is where people embody our mission to improve security outcomes for all. People work hard to maintain a culture that encourages authenticity in order to do your best work. Our people are driven and committed to finding the best security outcomes, delivering real and actionable answers, and being transparent along the way. 

At Red Canary, we offer a very rich benefits program to our full-time team members so they can focus on their families and improving our customers’ security. For a full list of benefits, please review our Benefits Summary:
https://redcanary.com/wp-content/uploads/2021/01/Benefit-Summary-Red-Canary.pdf 

Individuals seeking employment at Red Canary are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

Our state-of-the-art HQ is located in the brand new McGregor Square centered in Denver's historic LoDo. From inception we have been hybrid workforce.

An Insider's view of Red Canary

What's something quirky about your company?

On a quarterly basis, we have a companywide gathering that we affectionately call BEASTMODE. It’s a great opportunity for “Canaries” from across the country to come together, level-set on the state of the business, get to know each other better, and build a close knit community trying to make a positive impact on the world.

Dave

Director, Customer Success

What projects are you most excited about?

The Cyber Incident Response Team (CIRT) reached the milestone of 10,000 spec/unit tests to validate our detection logic, an indicator of how diligently we maintain our detectors. Continued validation that everything is working as anticipated is key to ensuring a successful security program.

Joe

VP, Customer Security Operations

How does the company support your career growth?

Having an employer that allows me to further my education and expertise in cyber security is invaluable to my long-term goals. Red Canary offers me opportunities to earn new certificates and promotes open communication throughout the company’s extraordinary talent.

Jazmine

Customer Success Manager

How do you empower your team to be more creative?

As we continue to grow and add specialized focus across digital media, video, and an even more robust content program, I want the team to be able to take all the great insights and educational pieces and recommendations and make it easy for people to find them, understand them, and implement them. To be able to use what we’re doing in marketing in

Brianne

Director, Marketing

What does career growth look like on your team?

Customer Solutions Engineers possess a blended skillset that intersects business, security and technical. Team members can grow within their role or continue to develop their talents into positions such as technical account manager, security architect, and evangelist.

Robbie

Director, Customer Solutions Engineering

What are Red Canary Perks + Benefits

Red Canary Benefits Overview

Exceptional healthcare, dental, and vision coverage including fully paid premiums
Unlimited PTO
401k and flex-spending accounts, including an employer-funded HRA
100% employer paid long and short term disability
Monthly stipend for personal fitness and cell phone
Yearly discretionary stipend

Diversity
Documented equal pay policy
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
We provide up to 8 weeks of parental leave for new parents.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees receive 80 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
We host a chalk talk every Friday afternoon
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Paid industry certifications

Additional Perks + Benefits

Quarterly all company meetings where we bring in all of our remote team members to build camaraderie, align and learn.

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