Sales Development Team Manager

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Agility Recovery is a rapidly growing business to business company focused on business continuity and disaster recovery. We are a company with an innovative culture and a fast-paced environment, backed by the solid foundation of a 30-year history serving thousands of customers across the United States and Canada.  When a customer experiences a disruption to their business (whether it is a hurricane, malware attack, or burst pipe in the building), we offer flexible solutions that cover everything from business continuity planning and alerting/messaging software, to physical workspace and data recovery. Agility is the only integrated business continuity solution that helps companies plan, train, test, alert, and recover – all in one. We spend our days working to “do good” and our services bring hope to organizations in the midst of a crisis.

 

Over the past year Agility's software revenue has grown 25%, and to help drive further growth, the Marketing team is seeking a Manager for the Sales Development Representative Team to keep our top of funnel full. In this role, you will manage a team of 10 Sales Development Representatives (SDRs) focused on generating a pipeline with prospective new logo customers, qualifying leads, and setting meetings. You will be responsible for hiring, training, and coaching our SDR team as they work to convert both inbound and outbound leads.  We are looking for a dynamic people leader to inherit an already successful team and take them to the next level by driving performance to achieve/exceed monthly and quarterly lead generation objectives.  The role reports directly to the SVP of Marketing, and is based out of our downtown Denver corporate headquarters.

 

Key Responsibilities:

  • Develop, motivate, and manage your team to drive a pipeline of qualified leads.
  • Connect SDRs to key resources and clear roadblocks, enabling them to achieve and exceed their goals. Coach individuals on opportunity qualification, productivity, time management, and meeting established objectives pertaining to activity and quotas.
  • Instill and maintain a quality, integrity-based sales process with respect to representative/customer interactions.
  • Provide ongoing teaching and development of sales best practices.
  • Lead a sales-driven culture in a high-energy, fun, and fast-paced environment.
  • Collaborate across Marketing and Sales, including Sales Operations, to ensure the team is following best practices pertaining to technology, strategies, and processes to better achieve goals and uncover new, high-value opportunities.
  • Coordinate new logo account planning, progress to pipeline goals, and revenue goals are on track with monthly and quarterly expectations.
  • Conduct monthly SDR productivity reviews with the CEO, SVP of Marketing, SVP of Sales, and other relevant organization leaders.
  • Present the SDR business plan, strategy, and performance in executive-level quarterly business reviews
  • Communicate weekly and monthly activities and achievements, troubleshoot issues, and provide weekly/monthly KPI reporting 
  • Collaborate with Marketing Operations, Sales Operations, and Sales Enablement to ensure quick and effective on-boarding of new SDRs, systems reporting, systems training, account alignment, and integration into the entire sales process
  • Collaborate with Marketing Campaign Managers and Sales Managers to develop programs to drive more engagement within industry sectors, personas, and regions.
  • Set and monitor SLAs, including meeting conversation and opportunity conversion rates, with the goal of exceeding benchmarks
  • Conduct weekly one-on-one and group coaching to SDRs by listening to calls and providing feedback, practicing consultative sales solutions, and creating forecasts
  • Identify and address roadblocks to success, identify gaps, and suggest solutions
  • Learn and understand Agility's market position and messaging, staying up-to-date on competitive landscape, market conditions, and case studies
  • Create the future bench of sales talent at Agility for Account Executives and Strategic Account Managers by hiring, coaching, and developing excellent SDRs

Qualifications:

  • Bachelor's degree or equivalent relevant professional experience
  • 1+ years of sales management experience overseeing sales/business development representatives and/or quota carriers
  • Experience working for an organization with a recurring revenue model or SaaS/subscription-based sales model
  • Optimistic team-player attitude with strong organizational and time management skills
  • Exceptional lead qualification, prospecting, buying behaviors, and overcoming objections skills
  • Experience hiring, developing, motivating, and retaining top-performers
  • Technical aptitude and ability to learn new concepts quickly
  • Strong oral and written communication skills, presentation skills, and interpersonal skills with experience developing strong business relationships across various functions and departments
  • Robust CRM (Salesforce preferred) experience in regards to using reporting to drive results
  • Exposure to and familiarity with sales engagement platforms (SalesLoft, Outreach, or High Velocity), ZoomInfo/DiscoverOrg, Sales Navigator

Why Agility?

Due to our unique position in the market, we lead in business continuity innovation, helping businesses protect their people and assets from disruptions such as workplace violence, natural disasters, and cybersecurity threats. Independent analysts project that the emergency messaging space alone is a $1.4 billion market with 70% of businesses not having a chosen provider. Agility Recovery is uniquely positioned to capitalize on the growth within business continuity. 

 

We here at Agility have been growing for the past 30 years and now we are looking for people to help us take the company to the next level.  With Agility, you have the opportunity to work for a fun, fast growing, and well-capitalized organization with a startup feel. We are a company of people who want to make a difference in the world.  Each one of us contributes to making sure clients come first while maintaining a strong company culture.

 

Plus, we offer some great perks and benefits:

  • Internal growth opportunities and emphasis on personal development
  • Beautiful, modern downtown Denver office space
  • Unlimited paid time off + 10 observed holidays
  • Competitive medical, dental, and vision benefits
  • 401(k) plan with company variable contribution
  • Annual fitness reimbursement
  • Monthly commuting stipend
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Location

Our HQ is centrally located in downtown Denver. We are within walking distance to Union Station, Coors Field, and many great bars and restaurants.

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