Evolve Vacation Rental is a hospitality company with a mission to make renting a vacation home easy for both property owners and guests. Thanks to an unapologetic passion for hospitality, we now support over 14,000 properties in over 700 markets across North America. We enjoy earning each guest and owner's business - all while having some fun along the way.

Why this role:

Evolve’s mission is to make vacation rental easy for everyone. As a Manager of the Partner Development Account Management Team you will provide leadership and management to the members of the team and be an active Brand Ambassador within Evolve.  This role provides the opportunity to build and lead a team, while strategically collaborating on how we continue to grow and innovate with our Preferred Partners. 

This role has a wide span of responsibilities, from coaching at an individual level, to running team initiatives and monitoring metrics and performance measures along the way.  Ultimately your job distills down to one primary goal: to elevate your team to their highest potential. That means not only their highest performance, but their best career paths, their most creative work, and their most engaged day-to-day. 

What you’ll do:

• Actively manage Account Managers to ensure Partners are performing at the highest level possible and driving key metrics with our partners (review Scores, review return rate, introductions, referrals, etc.)
• Manage team of specialists who intake large volume of calls from Partners
• Be an active collaborator with other company leaders, identifying opportunities for full service Preferred Partners, including cleaners and guest contact, to advance other departments’ goals
• Continual evaluation of how we are engaging our Preferred Partners to ensure we are as efficient and effective as possible
• Meet regularly with Manager of Partner Development Sourcing Team, to evaluate the Partner Life Cycle, both upstream and downstream, in order to identify opportunities for improvement
• Provide vision and leadership in the development and improvement of various platforms (SalesForce, portal, webinars, meet and greets) that will assist the PD- Service team and Preferred Partners in working more efficiently and effectively
• Coach team members through 1x1’s and continual day to day leadership- providing ongoing coaching to ensure metrics are met and individuals experience personal career growth.

What makes you a great fit:

• 5+ years of vendor management experience
• 3+ years  of leadership experience
• A natural flair for organization and attention to detail
• Proven ability to manage your time effectively and efficiently
• A forward-thinking, creative mindset geared towards developing new ideas to enhance your team’s capabilities
• Ability to think strategically and work efficiently without sacrificing thoroughness 
• Natural leadership and coaching skills 
• Excellent communication skills 
• A results-driven approach 
• Eagerness to learn and continue personal development 
• Ability to embrace change in a fluid, high-growth environment 

Location: 

While we are all currently working from home until at least July, our goal is to eventually return to our beautiful Denver office and collaborate in person.

Total Rewards at Evolve

At Evolve, we care for our teammates by supporting their physical, mental, and financial wellbeing through a comprehensive Total Rewards Program. 

• Industry competitive pay
• Health insurance package options that include 100% employer paid HDHP plan and two PPO plan options for you and your dependents
• Employer paid dental, and vision, for you and your qualified dependents 
• Paid life insurance, short-term disability, and long-term disability coverage
• Company equity
• 401(k) with a 4% match that vests immediately
• PTO, sick days, and paid Parental Leave

But wait, there’s more… optional benefits offered include commuter benefits, pet insurance and travel perks.

Compensation for this role is $50,000 - $65,000 annually depending on experience (DOE).

A little about us:

Evolve makes vacation rental easy for everyone. Our fresh approach to vacation rental management offers homeowners a better way to generate rental income and provides travelers with the industry's best booking experience.

Thanks to a strong work ethic and an unapologetic passion for hospitality, we now support over 10,000 properties in over 500 markets across North America. We enjoy earning each guest and owner's business - all while having some fun along the way.

Values mean more to Evolve than just bullets on a page. They drive our daily decisions and impact how we work as a hospitality company. Which value sounds the most like you?

• Earn It
• Build Loyalty One Interaction at a Time
• Communicate Often, Honestly & Directly
• Embrace Change
• Stay Hungry & Humble
• Care
• Be Efficient
• Take Risks
• Learn Every Day
• Have Some Fun Along the Way

Evolve is an equal opportunity employer. We believe that a diverse work environment is a successful work environment so all qualified candidates will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.