Lead Partner Manager at ReCharge

| Greater Denver Area
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With over 10,000 online merchants launching subscriptions and over 1,000,000 subscribers powered by ReCharge, we have a lot of store owners to support. Our mission to make repeat orders easier began five years ago as a bootstrapped startup and today we're at the forefront of recurring billing software with over 150 remote-first employees around the globe processing tens of millions of dollars in sales every week.

To execute our growth strategy we are looking for a Director of Partner Sales to help us support the ReCharge Sales and Partnerships Team. You’ll be responsible for owning the management and delivery of assigned partner events projects, acting as liaison among merchants, sales, marketing, account management, product development and external vendors. 

What You'll Do 
  • Live by and champion our values: #ownership, #empathy, #simple-solutions.
  • Professionally address partner inquiries and concerns via slack, phone, emails and Zendesk tickets to nurture partner relationships.
  • Manage the deal flow of your partners team and the lifecycle of your assigned partners (~50 total)
  • Ensure we have a full picture of each partner and have educated all relevant stakeholders.
  • Discover and engage new partners and consistently upgrade your partnership accounts 
  • Build and maintain our CRM for partners.
  • Perform business, product and technical demonstrations to agencies and prospective clients as needed
  • Participate in industry trade shows, conferences, and third party sponsorships for ReCharge.
  • Provide metrics, KPIs and dashboards to management as well as your team
  • Travel to partner meetups, events and partner offices to conduct lunch & learnsSee three to five builds launch through agencies that were nurtured and guided by you Spend about 1 week a month traveling to meet agency partners in cities like New York, San Diego, Toronto and Atlanta (or wherever the partners are)
  • Speak to half of your partners in depth including going through their client list and prospective clients
  • Build relationships and advocacy through continual genuine engagement with Partners. 
  • Ensure Partners receive the appropriate support from the ReCharge team in a timely fashion.
  • Educate all key partners’ wider teams to ensure they are well informed of new product releases and roadmaps typically through remote or in-person “lunch and learn” sessions or bringing agencies to our workshop series.
  • Prioritize and have confidence in the Partners we’re staking as “Strategic” by continually re-qualifying their position and being comfortable making tough decisions to de-prioritize where appropriate. 
  • Embrace all core concepts of Recharge: Empathy, Ownership, and Simple solutions. 
  • Ensure we’re valued as a “top tier” partner to our agencies, that ReCharge is seen as providing a genuine value-addition and is an organic part of their recommended tech stack. Become a partner advocate ensuring ReCharge is seen as a partner, not a vendor.
  • Make them feel confident they’re getting the right advice and responses, even if that is a difficult position of saying “no” or realigning expectations.
What You'll Bring
  • 5+ years of experience with sales, account management or extensive experience with customer service
  • Experience managing or leading a partnership or sales team.
  • Given the remote aspect of our company, a proven track record of scaling a team is required.
  • Understanding of ReCharge as a system, tech-stack, our tools, features and capabilities
  • Comfortable with phone calls and dealing with C-level or very technical partners
  • Focus on being well-liked by and respectful to everyone around you 
  • Excellent and professional communication skills and ability to be diplomatic in difficult or stressful situations
  • Good negotiation skills to be comfortable telling partners "no" when necessary but also advocate internally for the partner
  • Strong critical thinking skills and a creative approach to penetrating new accounts and to address issues with out-of-the-box solutions
  • Ability to work remote-first in a rapidly scaling organization
  • Bachelor’s degree or equivalent experience 
  • Willingness to travel to partner offices and event locations, ability to travel 25% - 35% domestically
Bonus Skills
  • Proficient in reading our documentation, specifically the ReCharge API docs
  • Knowledge in Salesforce/Hubspot CRM, email/phone outreach, SQL a plus

ReCharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. ReCharge Payments prohibits any form of workplace harassment. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • FlaskLanguages
    • Vue.jsLibraries
    • MatillionDatabases
    • SnowflakeDatabases
    • InVisionDesign
    • SketchDesign
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • MarketoLead Gen


Located steps away from Union Station, our Wework office space is located in the Triangle Building, within easy reach of light rail, trains and buses.

An Insider's view of ReCharge

What's something quirky about your company?

There are so many reasons to love ReChargers, but what stands out among all is ReChargers are smart and good people who know who they are. Every quirk, eccentricity & youness shines, creating a very special culture that feels good to be a part of.


VP of People Operations

What kinds of technical challenges do you and your team face?

Charging millions of people for their subscriptions on a rotating schedule is one thing. Doing it reliably, fast, and in a manner flexible enough to support the needs and wants of our many stores is a huge engineering feat.


VP of Engineering

How does the company support your career growth?

We set quarterly goals for the company and hold each department accountable to those quarterly OKRs. More importantly, we spend time focusing on the ‘why’ and how we plan to measure success. It’s important each team member knows why we’re focused on select initiatives and each individual takes ownership towards hitting these goals.



What is your vision for the company?

The ReCharge vision is to create a world where payments are frictionless. We support this vision by connecting and empowering the world through payments.


Co-founder & CEO

What makes someone successful on your team?

We focus on being consultants first and foremost. We believe that making our merchants successful, will make us successful, too. This means jumping into the deep end with merchants scoping out solutions, being thought leaders and helping increase their customer lifetime value.


VP of Growth

What are ReCharge Perks + Benefits

ReCharge Benefits Overview

Our employees are the heart and soul of the company so we go the extra mile to take care of them.

Friends outside of work
Daily stand up
Highly diverse management team
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Child Care & Parental Leave Benefits
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks

Additional Perks + Benefits

We offer $250 USD/mo #remotelife stipend to spend on health and wellness and $100 USD/mo subscription to any of our customers.

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