About Us:

Krayden, Inc. is a premier line technical distributor of specialty chemicals to the global market place. Strategically aligned with the world’s industry leading suppliers, Krayden services manufacturers in the Aerospace, Electronics, Transportation, Energy and General Industrial OEM sectors. Headquartered in Denver, CO, with offices around the world, we are focused on partnering with engineers in the design phase to specify in new technologies and solutions to improve product and production performance, and to help our customers compete in the marketplace. We are proud of our technical expertise in a wide variety of applications, and have 30+ years of experience helping our customers solve their manufacturing challenges. Find out how we’re “More than a Distributor. We’re your Partner” at Krayden.com

Job Summary:        

The Inside Sales Specialist generates qualified leads and sales opportunities for inside and outside sales via Salesforce CRM, Marketing Automation and modern sales and marketing tactics.

Job Responsibilities:

• 1-3 years of CRM driven (Salesforce.com desirable) B2B customer selling experience -Must have
• Exhibit leadership qualities for future opportunities in an expanded department
• Track record of success with modern sales and marketing approaches – Sales results from scaling communication systems via automated marketing, CRM, social selling, telephone sales and ecommerce
• Daily Activities:
• Lead the department’s CRM strategy to drive customer engagement
• Optimize the Krayden Sales Funnel to drive leads, close opportunities and sales
• Leverage data to drive customer retention and new customer acquisition
• Collaborate with customers to solve challenges- Daily phone and email support
• Work closely with Marketing and Inside Sales to create and execute customer engagement campaigns
• Partner with the Order Desk/Customer Service to complete/meet the customer needs
• Deliver exceptional service to customers (External and Internal) via timely/courteous communication
• Provide thought leadership for the team in CRM optimization, modern sales and marketing
• Performs other duties as assigned. 
• Perform duties to AS/ISO and applicable Accounting procedures and regulations.

Requirements:

• High School degree required
• Minimum 1 year prior telephone or face to face sales experience
• 1-3 years of CRM (Salesforce.com desirable) selling experience - Hands on experience a must-have
• Strong PC and computer software experience – Microsoft word, outlook, excel, PowerPoint
• CRM and marketing automation experience a plus
• Industry experience a plus
• Excellent communication skills (verbal and written)
• Exceptional listening and probing skills
• Ability to work effectively under pressure in a fast-paced environment

Krayden offers a competitive employee-focused benefits package which includes Medical, Dental, Vision Care & Life insurance, Tuition Reimbursement, Flexible Spending Accounts (FSA), HRA’s, 401(K) Retirement Plan, Aflac Insurances & much more.