Inside Sales Representative at GigSmart

| Greater Denver Area
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GigSmart is a growing mobile technology company operating within the gig-economy. We use innovative technologies to build our apps that allow businesses who have urgent labor needs to source skilled workers within seconds so that they can be working within minutes. GigSmart also connects charities & non-profits with volunteers looking to give back! Role

GigSmart is seeking a positive and hardworking individual who will be responsible for outbound sales in a call center environment. In this role you will work with customers who have already downloaded our application to help them with any questions or concerns, as well as be responsible for targeting business prospects for installation. The Inside Sales Representative will play a key role in achieving our ambitious application growth objectives.

Job DescriptionResponsibilities
  • Make outbound calls to businesses who have downloaded the GigSmart apps and assist them with any questions or concerns
  • Use inbound leads and your own outbound prospecting to build a healthy pipeline of qualified prospects for the GigSmart apps
  • Conduct intro calls with new business prospects and present GigSmart’s value proposition
  • Drive increased engagement of the platforms through effective questions, conversations and ongoing relationship management
  • Verify the accuracy and validity of customer service concerns / requests
  • Accurately enter, update, and maintain prospect information and keep comprehensive and up-to-date client information daily in our CRM system
  • Participate and conduct meetings and ongoing training sessions
  • Give excellent customer service to each contact

Skills and Competencies
  • 2+ years of outgoing call center experience with top 10% documented performance
  • Proficient with CRM systems – Hubspot preferred
  • Ability to multi-task and adapt to change
  • Thrive in a high-energy, fast paced setting
  • Dynamic, driven, and highly competitive
Education Requirements
  • Bachelor's Degree or equivalent experience
Expectations of a GigSmart Employee
  • Be positive
  • Work hard
  • Innovate
  • Have passion
  • Continue to learn
  • Exceed expectations
  • Collaborate
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • ElixirLanguages
    • ReactLibraries
    • React NativeFrameworks
    • PostgreSQLDatabases
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • GitLabManagement
    • WordpressCMS
    • HubSpotCRM
    • Constant ContactEmail
    • SendGridEmail
    • ZoomInfoLead Gen

Location

Our amazing downtown office isn't being used much during COVID-19. When it's safe to reopen, we'll welcome our team back with plenty of snacks!

An Insider's view of GigSmart

What’s the vibe like in the office?

My transition into working from home has been smooth and comfortable. While we aren't in the office, I still feel really connected to my team. We have been able to continue to focus on our individual goals and tasks with GigSmart’s success in mind. I am thankful GigSmart has given me the ability to continue working safely during this time.

Landon

Client Success Representative

What kinds of technical challenges do you and your team face?

Our small and growing design team faces many unique challenges on a daily basis. Our biggest challenge, and most exciting, is working creatively on realizing GigSmart’s vision by creating an innovative and memorable product that is focused on improving the lives of millions of people.

Marina

Junior Product Designer

What makes someone successful on your team?

At GigSmart we view individual success relative to the success of the product development team as a whole. Passion, collaboration, and having the drive to learn are some individual characteristics that ultimately lead to both individual and team success. Our team is always learning and pushing each other to innovate.

Tara

Senior Product Owner

How do you make yourself accessible to the rest of the team?

Being accessible means creating a culture where team members know there is no such thing as being "interrupted." All feedback is welcome, and when it is received, I do my best to acknowledge and respond to it quickly. Doing so builds trust which helps improve the overall dynamic of our team.

Mitch Catino

COO

How does the company support your career growth?

The opportunities to grow as a developer seem endless with new challenges daily, and an incredibly smart and dedicated team to learn from. Whenever I've expressed interest to learn another part of the tech stack or business, GigSmart has provided me the time, tools, and training to do so.

Josh

Senior React Developer

What are GigSmart Perks + Benefits

GigSmart Benefits Overview

We are a start-up offering the same great benefits you'd get working for a large corporation!

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
GigSmart employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 2 weeks of paid parental leave when an employee has a new addition to the family!
Flexible Work Schedule
GigSmart provides employees with a flexible work schedule that includes flexible start and end times.
Remote Work Program
GigSmart employees are able to work from home 2 days per month and on occasion as needed.
Vacation & Time Off Benefits
Generous PTO
GigSmart employees typically earn at least 15 days of PTO per year.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Employees are able to make pre-tax payroll deductions to be used for commuter expenses
Company Outings
GigSmart hosts company events on a quarterly basis.
Stocked Kitchen
Snacks, coffee, cold brew, pour over & tea.
Some Meals Provided
We have team lunches at least once per month.
Fitness Subsidies
There is a free onsite gym available for all employees!
Professional Development Benefits
Job Training & Conferences
GigSmart offers employees professional development opportunities like the ability to attend job related conferences and seminars.
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