Inside Sales Representative

| Greater Denver Area

Role

GigSmart is seeking a positive and hardworking individual who will be responsible for outbound sales in a call center environment. In this role you will work with customers who have already downloaded our application to help them with any questions or concerns, as well as be responsible for targeting business prospects for installation. The Inside Sales Representative will play a key role in achieving our ambitious application growth objectives.

Job DescriptionResponsibilities

  • Make outbound calls to businesses who have downloaded the GigSmart apps and assist them with any questions or concerns
  • Use inbound leads and your own outbound prospecting to build a healthy pipeline of qualified prospects for the GigSmart apps
  • Conduct intro calls with new business prospects and present GigSmart’s value proposition
  • Drive increased engagement of the platforms through effective questions, conversations and ongoing relationship management
  • Verify the accuracy and validity of customer service concerns / requests
  • Accurately enter, update, and maintain prospect information and keep comprehensive and up-to-date client information daily in our CRM system
  • Participate and conduct meetings and ongoing training sessions
  • Give excellent customer service to each contact


Skills and Competencies

  • 2+ years of outgoing call center experience with top 10% documented performance
  • Proficient with CRM systems – Hubspot preferred
  • Ability to multi-task and adapt to change
  • Thrive in a high-energy, fast paced setting
  • Dynamic, driven, and highly competitive

Education Requirements

  • Bachelor's Degree or equivalent experience

Expectations of a GigSmart Employee

  • Be positive
  • Work hard
  • Innovate
  • Have passion
  • Continue to learn
  • Exceed expectations
  • Collaborate
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Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • ElixirLanguages
    • ReactLibraries
    • React NativeFrameworks
    • PostgreSQLDatabases
    • WordpressCMS
    • HubSpotCRM
    • Constant ContactEmail
    • SendGridEmail
    • ZoomInfoLead Gen

Location

We have a brand new office located in the heart of Denver! Close to the light rail, great food options and all the fun that Denver has to offer.

What are GigSmart Perks + Benefits

GigSmart Benefits Overview

We are a start-up offering the benefits you'd get working for a large corporation!

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Daily stand up
Open door policy
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
GigSmart employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Vacation & Time Off Benefits
Generous PTO
GigSmart employees typically earn at least 15 days of PTO per year.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Employees are able to make pre-tax payroll deductions to be used for commuter expenses
Company Outings
GigSmart hosts company events on a quarterly basis.
Stocked Kitchen
Snacks, coffee, tea & Kombucha
Some Meals Provided
We have team lunches at least once per month.
Happy Hours
With all of the growth we are experiencing, there is always something we're celebrating!
Professional Development Benefits
Promote from within
Mentorship program
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