Inside Sales Associate
Job Description:
As an Inside Sales Associate, you will have the chance to prove your abilities with your results-oriented approach. You will be responsible for the day-to-day sales activities, sales support and customer service tasks supporting the sales team’s efforts across all regions (expedites, shipment tracking, return material authorization, etc)
What You'll Be Doing:
- Maintains efficiencies in corporate operational processes and procedures
- Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), suppliers, and customers
- Onboard newly acquired customers and support their growth
- Work with Arrow key account executive to determine appropriate partners for joint sales activities
- Support Management: Support sales team with direct customer contact for Order to Invoice process within Planned Demand.
- Support Arrow key accounts by working with the Inside Sales Team to ensure excellent customer support and problem-solving.
- Processes quotes and order preparation for specified customers and works with the centralized product manager for quote and debit information
- Responsible to review reports to ensure timeliness and accuracy of our orders and to update management on areas that have liability or potential missed commits to our customers
- Other duties as assigned
What You’ll Need:
- Bachelor’s degree preferred and 1-3 years of experience
- Customer service and sales support experience
- Strong verbal and written communication
- Strong computer skills (MS Office/Excel, SalesForce preferred)
What’s In It For You:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package (http://benefits.arrow.com)
- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Paid Time Off
- Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
- Growth Opportunities
- Short-Term/Long-Term Disability Insurance
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)