Head of Sales Operations

| Greater Boulder Area
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AMP Robotics is a pioneer and industry leader in artificial intelligence and robotics for the recycling industry. We’re reimagining and actively modernizing the world’s recycling infrastructure. Headquartered and with manufacturing operations in Louisville, Colorado, we build and deploy technology that solves many of the central challenges of recycling and shifts the economics of the industry to make it more efficient, cost-effective, scalable, and sustainable. With more than 70 systems installed across North America, Japan, and Europe, we’re increasing the value that can be extracted from recyclable material through superior separation, purity enhancement, and identification of new end markets for reuse and recycling. 

Our diverse, growing team of environmentalists, engineers, and other professionals shares a passion for the promise technology holds to transform the way we recycle. With backing from top-tier investors including Sequoia Capital and recognition including Fast Company’s Most Innovative Companies and Forbes’ most promising artificial intelligence companies in America, we’re always seeking ways to better our operations, raising the bar on innovation, and looking to collaborate and improve each day in what we do. Learn more at AMPRobotics.com.

Position Overview

  • The Head of Sales Operations (HSO) directs AMP’s investments in sales force effectiveness and manages functions essential to sales force productivity. These include planning, reporting, quota setting and management, sales process optimization, sales training, sales program implementation, sales compensation design and administration, and recruiting and selection of sales force talent. 
  • The HSO is responsible for the overall productivity and effectiveness of the AMP sales organization. Reporting to the Chief Commercial Officer (CCO), the HSO fosters close working relationships with internal and external stakeholders to ensure the sales organization's efficient operation and success. The HSO will ultimately build out AMP's sales operation function and team. 

Responsibilities

  • Designs, implements, and manages sales forecasting, planning, and budgeting processes. Establishes high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used by the sales organization. Ensures planning, forecasting and budgeting efforts are appropriately integrated with other planning processes employed within the firm. 
  • Provides leadership to the sales organization, and counsel to the CCO, in implementing sales organization objectives that appropriately reflect AMP’s business goals. 
  • Responsible for equitably assigning sales force quotas and ensuring AMP’s financial objectives are optimally allocated to all sales channels and resources through the quota program. 
  • Partners with sales leadership and team to identify opportunities for sales process improvement. Facilitates successful implementation of new programs through the sales organization by ensuring a well-defined, efficient sales process is in place for launch. Fosters an organization of continuous process improvement. 
  • Prioritizes investments in enabling technologies in support of sales organization productivity. Works closely with the CCO and CTO/CIO and other key AMP functions to understand firm sales and technology strategy. Recommends changes and enhancements to the company Customer Relationship Management technology platform. 
  • Responsible for the optimal deployment of sales personnel. Makes recommendations for changing sales roles, coverage models, or team configurations in order to maximize sales productivity. Leads a change management process to build organizational understanding of proposed changes, establish support from key leadership stakeholders, and effectively implement new deployment and job models. 
  • Works closely with senior sales leadership to define the optimal performance measurements and performance management programs required to ensure sales organization success. Aligns reporting, training, and incentive programs with these performance management priorities. 
  • Ensures sales reports and other internal intelligence is provided to the sales organization. Develops new reporting tools as needed. Coordinates with sales leadership and other stakeholders to lead efficient and accurate sales force reporting initiatives. 
  • Working closely with sales leadership and Human Resources, establishes a sales force training plan focused on developing and reinforcing critical sales competencies. Prioritizes training objectives for selling, sales management, and sales support roles. Oversees the delivery of field and HQ training to sales, sales management, and sales support personnel. 
  • Working with Human Resources and senior sales leadership, designs sales incentive compensation programs that provide market-competitive pay, reinforce sales organization strategy, and align with business and sales organization objectives. 
  • Oversee sales compensation plan administration. Establish sales compensation program rules, policies, and procedures. Ensures sufficient resources are assigned to adequately administer sales compensation programs. Works closely with Accounting, Finance, and Human Resources to establish rules, policies, and procedures associated with sales compensation. 

Accountabilities & Performance Measures

  • Achievement of AMP sales, profit, and strategic objectives.
  • Accountable for the on-time implementation of sales organization quotas and performance objectives.
  • Accountable for the thorough implementation of sales organization-impacting initiatives.
  • Responsible for the efficient allocation of technology, support, and training resources impacting the sales organization.
  • Accountable for accurate and on-time reporting essential for sales organization effectiveness.
  • Achievement of strategic objectives defined by company management. 

Organizational Alignment

  • Reports to the CCO.
  • Over time, builds sales operations function and team, including sales ops specialists.
  • Directs the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed, coordinating with the appropriate management resources.
  • Fosters close, cooperative relationships with peer leaders and other senior executives. 

Qualifications

  • Four year college degree from an accredited institution; masters in business administration (MBA) or equivalent preferred. 
  • Minimum 8-10 years of sales operations and sales experience of which at least 5 years minimum is in sales operations. 
  • Strong strategic planning capability coupled with operational/execution excellence.
  • Excellent x-functional collaboration skills and ability to facilitate and lead initiatives across company.
  • Knowledge and experience with sales operations tools/systems like CRM, SPM, BI, etc important. SFDC experience and expertise required.
  • Good presentation and communication skills and ability to document and sell business case/ROI.
  • Relevant industry experience in technology and/or complex capital equipment industry a plus.

We recognize that there is more to work than the day-to-day responsibilities. In addition to a collaborative, high-performing team environment, we’re pleased to offer competitive base salaries; medical, dental and vision insurance; a 401(k) plan; paid time off and sick time; flexible work hours; and the opportunity to quickly accelerate your learning and growth.

AMP Robotics values inclusion and is an equal opportunity employer that encourages individuals of all backgrounds to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Sales & Marketing
    • C++Languages
    • PythonLanguages
    • D3JSLibraries
    • AngularJSFrameworks
    • TensorFlowFrameworks
    • ROSFrameworks
    • Kubernetes Frameworks
    • MySQLDatabases
    • InfluxDatabases
    • SalesforceCRM
    • MailChimpEmail

Location

Nestled in the heart of a thriving tech park - complete with brewery and climbing gym! - and adjacent to the quaint downtown of Louisville, Colorado.

An Insider's view of AMP Robotics

What are some social events your company does?

Bringing our team together during Covid has been so easy because everyone genuinely cares about staying connected. We've hosted a socially-distanced trivia night in our parking lot with a drive-in sized projector screen, and have even run a few of our own cooking shows where people followed along from home and learned a recipe through video.

Russ

Office and Human Resources Manager

What's the biggest problem your team is solving?

Supporting remote systems in unforgiving environments across the world is hard work. It requires foresight from the initial stages of a project and a tight, honest feedback loop. I'm proud to be in a group focused on creative and proactive service solutions for our customers to increase the profitability of recycling. It's exciting work!

Chase

Robotics Operations Engineer

How has your career grown since starting at the company?

I've always wanted to contribute to something sustainable that I believed in and could be proud of. Working at AMP is a dream not only because I can see the immediate impact of my contribution but because it is a group of hard working, passionate, and lively people I love working with.

Siena

Quality Engineer

How do you empower your team to be more creative?

Innovation can come from any level. I try to provide the 30,000 ft view of the problem to solve and why it is important to the company's direction and success. I find this enables team members to look beyond the next steps and start to craft creative holistic solutions pairing perspectives to achieve innovative and creative solutions.

Mark

VP of Product

What makes someone successful on your team?

Recognize you have a lot to offer, yet also a lot to potentially learn—and be open to how and from who you learn, as well as how and who you can teach. Leading with respect for everyone’s different perspectives opens up so many ways we can unify them for the benefit of ourselves, our teams, and the customers we serve.

Maria

Production Team Lead

What are AMP Robotics Perks + Benefits

AMP Robotics Benefits Overview

AMP Robotics is an exciting place to work, and we have fun at the intersection of recycling, robotics, and artificial intelligence! The company offers employees benefits such as 401k, healthcare insurance, vision insurance, dental insurance, life insurance, short term disability coverage, and long term disability coverage. Many of these benefits extend to dependents as well.

Culture
Friends outside of work
Eat lunch together
Team owned deliverables
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Our game room includes board games.
Stocked Kitchen
Some Meals Provided
Employees get free lunch on Friday.
Parking
Pet Friendly
AMP welcome's well-behaved pets.
Professional Development Benefits
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
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