DISH
From TV to 5G, we’re reimagining the future of connectivity. Ready to join the technology revolution?
Englewood, CO

Head of Market Development, Enterprise Wireless

| Greater Denver Area
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Department Summary
At DISH Wireless, we reimagine connectivity through new platforms, new business models and new ways of thinking.
Today, we are building America's first cloud-native 5G network to transform the way we live, work and play with unlimited potential. Our teams operate at the intersection of wireless, data analytics, AI and the cloud to create something state-of-the-art, radically original and truly unlike what anyone else can.
Job Duties and Responsibilities
Position Summary:
With a passion for motivating people, you will be the narrator of the DISH Wireless story, from the beginning and anchored to the customer. You will build and lead a team of highly motivated, technical marketing and customer experience professionals with a charter to build awareness for how DISH Wireless will change the way people, machines and businesses connect and communicate. Through your messaging, users and partners of DISH Wireless will be empowered to creatively leverage our next generation solutions (5G, edge, cloud...) to make what is unimaginable today, tomorrow's reality. DISH Wireless aims to disrupt the market by empowering business partners, customers and developers with unparalleled capabilities to do their jobs more effectively and to pursue new business opportunities. Our greatest successes will be solving problems together with our customers that don't even exist today. Your role in that success is critical and will take acute focus on all areas of the DISH Values from Creativity to Pride to Adventure to Winning. Thriving at the intersection of technology and business, you must be comfortable immersing yourself in the details on each end of the spectrum, communicating our story and solving customer's problems every day. You are fueled by the need to innovate and foster value creation while acting as the customer's ambassador, focusing on the customer's holistic DISH experience. As an ambassador of creation, you will be on the front line as we aim to democratize wireless, reimagining how business is conducted.
About You:
• A passion for customer-centricity, working with customers, partners and user communities everyday. Listening, learning and teaching• A strong leader of people on your team and across the organization• Consistently curious and adventurous where creativity meets action• An enthusiastic, clear communicator and creator of clear and highly visible shared understandings; A good story teller• Fully engaged, a persistent advocate with a bias toward action without being abrasive• Have strong curiosity across marketing, technology, and other disciplines• Not afraid to respectively challenge the status quo or executive leadership when needed; An accurate and consistent voice of the customer• Have a passion for mentor-ship, relationship building, collaboration and team development• Takes pride in work of self and the team• Driven by a desire to win today and tomorrow, leaving a lasting legacy for generations to come Responsibilities• Establish the enterprise and wholesale wireless solutions brand identity, including B2B, B2B2B and B2B2C, unlike competitive focus that is primarily driven by B2C entanglement• Fortify and evolve messaging for DISH Wireless products, services, applications and experiences• Be a product evangelist with customers, prospects, analysts, partners, executive stakeholders and employees
Responsibilities:
• Own the customer experience, including end-to-end lifecycle benchmarks/standards for both human interactions and digital-born customer interactions• Drive user engagement outcomes that exceed business expectations• Discover and validate viable and valuable technology driven solutions to customer problems that deliver them inspired and delightful experiences and solutions they will love• Own the sales channel marketing enablement strategy and execution, driving massive adoption of the DISH Wireless Platform across Solutions Partners, Service Integrators, Channel Partners, Mobile Virtual Network Operators, etc.• Build and lead the company's Vertical Marketing and Customer Experience teams as the 'go to' subject matter industry experts for identified target verticals• Digital-first content creation and on-going management for marketing materials, RFI/RFP messaging, waste papers, sales presentations, digital properties (internal & external), sales education, industry events, etc.• Be an inquisitive and learned student of the business; technically, operationally, financially and most importantly customer-driven; Know your business• Instill data driven decision making as the expected norm not the exception; you will lead by example• Be and be known as a leader within the company and be a role model for the company's culture
Skills, Experience and Requirements
Skills, Experience and Requirements:
• Preferred MBA and 10+ years of technical marketing, vertical marketing or marketing management experience.• Proven C-level engagement experience driving great user experiences that solve critical customer problems• Customer Experience is innate in everything you do, demonstration of this practice across customer interactions and across the customer journey a must• Preferred experience working with B2B, B2B2B and B2B2C Partner platforms• Demonstrated track record balancing the conceptualization of strategic initiatives with tactical execution• Demonstrated understanding of general and financial management, including prior accountability for profit and loss• Experience working with cross-functional and vertical teams, including Corporate Marketing, Product Management, Project Management, Engineering, IT, Operations and Sales (Direct & Channel).
Salary Range
Compensation: $133,000.00/Year - $190,000.00/Year
Benefits
From versatile health perks to new career opportunities, check out our benefits on our careers website .
Candidates need to successfully complete a pre-employment screen, which may include a drug test.
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Where we are

9601 S Meridian Boulevard, Englewood, CO 80112

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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What are DISH Perks + Benefits

DISH Benefits Overview

DISH offers competitive, comprehensive benefits for our team members. From our generous PTO policy and healthcare offerings to profit-sharing, 401(K) matching and employee stock purchase options, we're committed to fulfilling our greatest benefit of all: opportunity. With perks like tuition reimbursement programs, hiring practices that promote diversity, employee referral program bonuses, plus great discounts for our products and services, DISH is dedicated to providing an inclusive, balanced work experience for all.

Culture
Volunteer in local community
DISH Cares is our corporate citizenship program that provides opportunities for our employees to grow while promoting community engagement and development through sustainable business practices.
Friends outside of work
Eat lunch together
Intracompany committees
The DISH COLLECTIVE sponsors events for our employees to come together, share common interests, and make important connections, both in and out of work.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
All team members are provided training as part of their onboarding experience through our online training platform. Leaders are given an enhanced, in-person training around unconscious bias.
Diversity Employee Resource Groups
DISH currently has 8 Employee Resource Groups that provide platforms for employees to come together, share common interests and make important connections, both in and out of work.
Hiring Practices that Promote Diversity
Our organization also has a full time Diversity Recruiting Program Manager, responsible for building strategic hiring channels and sourcing tactics that target underrepresented communities.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
DISH automatically enrolls you in our attractive 401(k) plan, investing in the most appropriate fund based on your age. You make change your contribution amount or investment election at any time.
401(K) Matching
DISH offers a company match equal to 50% of your contribution up to $2,500 per year. We also offer profit-sharing contributions.
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Game Room
Happy Hours
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Time allotted for learning
Customized development tracks

An Insider's view of DISH

What are some social events your company does?

At our DISH Grand Central location, we strive to uphold a strong culture! We have a Bureau of Serious fun that consists of a group of people who plan and host potlucks, trivia challenges, and a variety of monthly events. We even started a walking club that takes place on Friday afternoon during the lunch hour!

Ali

Experience Manager, DISH Grand Central

What projects are you most excited about?

One exciting new project we are working on is the blockchain initiative that we are building. We are moving way beyond just cryptocurrency. The blockchain capabilities we are building will create entirely new business models and services that enable fast, on-the-fly, secure, and verifiable access to our spectrum.

William

Senior IT Manager

How does the company support your career growth?

Throughout my 15 years at DISH, my career within Human Resources has grown incredibly (with a number of promotions throughout my tenure). DISH has given me the opportunity to choose the direction of my career, allowed me to participate in several leadership development courses within the company and challenged me to excel in each transition.

Sonya

HR Manager, Leadership & Organizational Development

How do you empower your team to be more creative?

We promote an empowered team product structure, meaning we don't give our team a product to build. We give them a problem to solve. How they choose to solve that problem is derived from discovery, talking to customers, and understanding how to build a solution that will work for the customer. It's not about pushing out feature after feature.

Seth

SVP, Sling Product and Operations

What is your vision for the company?

At DISH, we are building something that has never been built before, to be part of history and change the way humans and things connect. I wanted to lead teams that push themselves and each other to be better every day. DISH is going to change communications, not just for subscribers but for businesses across the nation.

Mac

VP, Head of Network Engineering

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