Growth Account Manager – Partners

| Greater Denver Area
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We are:

The Wix partners team. We’re focused on creating and cultivating relationships with Wix users agencies all over the world, demonstrating that Wix is the best fit for them and their clientele, and broadening our reach in the global marketplace.

We’re looking for an Account Manager to play a part in helping us achieve our mission to be the choice website building platform for end-users and agencies. We need someone who can maintain strong relationships with clients, grow their book of business, and deepen their clients’ knowledge and usage of our platform.

You are:

A dynamic self-starter with 1-3 years’ experience in Customer Success Management or Account Management. If you have a background in Digital Marketing, that’s a plus. You take a consultative approach to uncovering clients’ business challenges and act as a trusted partner to advise clients on how to best use your company’s products. You’re comfortable operating in ambiguity, thrive in an ever-changing environment, and want to be a part of helping to write the playbook instead of sitting back and executing.

You’re not scared to roll up your sleeves and help new clients execute on projects -- there is no task ‘too small’ when it comes to helping partners succeed. You have exceptional project management and organizational skills that allow you to manage your book of business and juggle multiple projects. You also have a successful track record in meeting and exceeding revenue/retention/client satisfaction KPIs.

As an Account Manager, you will:

  • Be a trusted partner/consultant for clients that utilize Wix’s platform, helping them build and grow their businesses through using our products.
  • Constantly strive to expand your clients’ Wix product usage through thoughtful onboarding and ongoing training and workshops.
  • Leverage data to identify gaps that clients may have in running their businesses as efficiently as possible on Wix, and act on providing solutions to help them improve.
  • Ensure client satisfaction and long-term loyalty, manage client expectations, and  solicit and act on client feedback.
  • Identify opportunities to improve our current processes, tools, reporting, and documentation.
  • Work closely with our sales, product, marketing, product, and customer care teams to deliver exceptional client experiences and be the true voice of the customer.
  • Be a part of building one of the fastest-growing teams at Wix.
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Location

We're located in the LoDo area, within walking distance from Coors Field, Larimer Square, and less than 10 minutes from Union Station.

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