Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!

We are seeking a talented Partner Sales Enablement instructor to lead on-site and virtual learning engagements for zoom partners and employees on the Zoom partner programs, Zoom product portfolio and sales best practices. The goal of Zoom’s Partner Enablement team is to enable and empower Zoom Partners with the knowledge and know-how to become Zoom independent sellers.

RESPONSIBILITIES

Deliver on-site and virtual learning engagements

Conduct needs assessment, develop and deliver partner qualification offerings, boot camps and train-the-trainer programs

Apply instructional design practices to the creation of presentations, sales guides / resources, and potentially on-demand courses

Manage partner’s learning experience throughout the partner journey, including addressing all support inquiries and follow-up items

Contribute to enhancing curriculum and effective touch points in the partner life cycle

Foster internal relationships to educate internal teams on the value of Zoom Partner programs to drive awareness and adoption

Continually enhance product and operational process knowledge to maintain role as a Zoom channel subject matter expert

Participate with cross-functional teams to support organizational goals 

Willingness to flex hours to support global partners as needed

QUALIFICATIONS & SKILLS

5+ years of proven training/facilitation and experience creating content, both on-site and virtual

5+ years of Sales management experience

Create, execute, and manage sales methodology and sales skills global training for new and existing channel partners; support specific onboarding and everboarding (continuing education) training needs, add content to existing programs, develop new content in conjunction with instructional designers, and delivery of all Zoom partner program content.

Strong writing skills to create succinct and engaging training material and supporting resources which include product training; sales best practices; demo and sales guides; learning and training materials.

Presentation skills, and consultative skills necessary

Ability and aptitude to work within various medium to provide training in appropriate formats for specific audiences

Must understand basic learning principles and adult learning theory

Ability to evaluate complex processes and apply critical-thinking skills

Ability to clearly, concisely and accurately convey communications

Excellent skills in PowerPoint, Microsoft Word, Microsoft Excel, Google products 

Ability to work independently as well as part of a collaborative environment

Fluency in 2 or more languages a plus

Willing to travel extensively both domestically and abroad

Have a demonstrated, proven track record of driving for results

Check us out with a free download: zoom.us/download

Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom!