Enterprise Account Manager

| Broomfield

Company Description

Conga’s suite of solutions creates more efficient organizations by simplifying and automating data, documents, contracts and reporting. As the provider of the #1 paid application on the Salesforce AppExchange, we have more than a decade of experience increasing the value of the Sales Cloud by removing systems and process pain points that impede the customer lifecycle. Our 8000+ customers are passionate about our platform and support giving us 5 stars on the Salesforce AppExchange.

 

Conga offers a fast-paced, dynamic environment for professionals looking to help build and enhance a seamless customer experience. Our top of the line product suite, dedicated employees, and proven leadership team provide a solid foundation to support our continued growth and success. We offer competitive compensation and benefits, including 100% paid health insurance for employees, 401k plan, generous PTO schedule, and lots of additional perks!

Job Description

We are searching for an exceptional enterprise sales professional to focus on our largest customers and opportunities. The successful candidate will understand our customers’ business objectives and act as their trusted advisor for using Conga products most effectively. The measurements of success are renewal rates, upsells, cross-sells and referrals. As the primary contact for our customers, you will ensure increased revenue, customer adoption, satisfaction and retention. You’ll use your experience with structured sales techniques that span the entire sales cycle, from identification and qualification of opportunities, to business development and order fulfillment to achieve your sales goals. Please note: this is an inside role based out of our Broomfield, CO headquarters.

Job Responsibilities:

  • Take part in the creation and drive execution of a structured strategic account program designed to educate customers about the Conga solutions and increase the number of deployments of Conga products
  • Capitalize and build on existing relationships, and collaborate with partners to develop new opportunities including extensions to the existing arrangement
  • Effectively executes territory plan, account plans and opportunity plans to maximize revenue
  • Establish and grow relationships with key decision-makers, and influencers within customer base
  • Understand and communicate the business value and ROI of products and solutions
  • Engage customer base in dialogues related to infrastructure growth, including their planned and potential needs
  • Prevent negative customer churn and cancellation with proactive engagement in support and billing-related issues
  • Leverage Salesforce.com and other tools to track the success of each program
  • Successfully leverage the resources within the team; take leadership to determine the strategy and methods to ensure success across the entire assigned market segment
  • Partner with Marketing to create strategies and tools designed to support the above
  • Other duties as assigned

Qualifications

 

  • Bachelor’s degree in engineering, computer science, business, marketing or equivalent work experience, MBA a plus
  • Minimum of 4 years of experience in strategic account management within the salesforce.com ecosystem or other leading cloud based technology
  • Prior experience selling within a SaaS environment
  • Strategic and analytical thinker, able to blend technology vision and business strategy to deepen client relationships, ability to align technology with business objectives
  • Demonstrated ability to translate partner needs into compelling business solutions
  • Ability to quickly understand technical concepts and explain them to audiences of varying technical expertise
  • Ability to build relationships and influence cross functionally
  • Excellent verbal, written, and presentation skills

 

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • DynamoDBDatabases
    • MixpanelAnalytics
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • PardotEmail
    • PardotLead Gen

Location

Interlocken Technology Park is a full-service advanced technology business park located in the heart of the high tech Denver-Boulder corridor.
390 Interlocken Crescent, Broomfield, CO 80021

Insider's spotlight

How would you describe the company’s work-life balance?

Conga has a way of bringing fun to the office. As I type, a group of our executive team walked by playing holiday music, pouring mimosas and serving donuts. We enjoy quarterly volunteer opportunities to give back as a team, as well as 24 hrs of paid volunteer hours to give back to the causes close to you.

Sienna

Product Marketing Director

How does the company support your career growth?

I've had the pleasure to grow my career internally here at Conga. Management has been extremely supportive of my career aspirations and provides guidance with regular career check-ins. The combination of our open door policy and the company's interest in my growth has allowed me the opportunity to get the most out of my career.

Robert

Solution Manager

Focus on the relationship with your customers. Truly happy, loyal customers mitigate churn and are open to expanding your relationship as you launch new products and services. Having a team in place that understands this concept and then building it into the culture and DNA of the company ensures the company has the foundation for long-term success

Matt

Chief Executive Officer

Perks of working here

401(K) Matching
Beer on Tap
Casual Dress
Company Equity
Company Outings
Conferences & Training
Daily Meals Provided
Dental Benefits
Fitness Subsidy
Flex Work Hours
Game Room
Generous PTO
Happy Hours
Health Benefits
Onsite Gym
Generous Parental Leave
Parking
Recreational Clubs
Remote Work Program
Stocked Kitchen
Vision Benefits
Volunteering Opportunities
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