Enterprise Account Manager at Handshake (Remote)

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Everyone is welcome at Handshake. We know diverse teams build better products and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply.

If you are not sure that you’re 100% qualified, but up for the challenge – we want you to apply. We believe skills are transferable and passion for our mission goes a long way.

Want to learn more about what it's like to work at Handshake? Check out these interviews from our team members!

Your Impact:

We’re looking for an Account Manager to join our Employer Sales Team - working with top employers across the nation to drive their early talent recruiting strategy.  You will serve as the primary owner of a set book of existing employer partners, working closely with them to ensure they achieve their goals, build relationships with executives, and drive customer retention and expansion from onboarding through renewal.   

As an early member of this key team, you’ll be instrumental in building a world class Account Management program for the category leading platform. This high-impact role combines equal parts sales, relationship management and customer satisfaction.  The ideal candidate has a proven record managing relationships at scale while driving renewals and expansions in a Saas technology company.  

Your Role:
  • Effectively renew, upsell and cross-sell an assigned book of business of existing premium employer partners
  • Learn your book of business inside and out to effectively position Handshake’s value proposition, always linking it back to key business issues of the customer 
  • Develop and cultivate deep relationships with senior executives at the Director, SVP, and VP levels at our partners 
  • Develop new and creative ways to engage senior executives throughout the customer lifecycle and demonstrate Handshake’s value
  • Partner closely with our Employer Customer Success Team to ensure customers adopt and are successful on Handshake
  • Manage and present data and value-driven Quarterly Business Reviews 
  • Enlist and inspire customers to participate in Handshake events and other marketing materials 
  • Manage overall customer loyalty, serving as internal advocate and escalation point to customers
  • Assist in identifying and developing scalable account management tools and methodologies that can be applied across the Account Management team
  • Help scale internal process to support hundreds of premium employers
  • Becoming a Handshake expert, learning the ins and outs of HR and higher ed Tech 
Your Experience:
  • At least 4+ years of sales experience in Enterprise SaaS sales or Account Management 
  • Experience preparing renewal proposals, forecasting, and account planning
  • A strong history of quota attainment and excellent performance on a high-reaching team
  • Experience with an evangelical sale, selling non-discretionary software to executives at Fortune 1000 companies
  • Experience managing customer relationships alongside a Customer Success team 
  • Experience using usage, data and results to demonstrate value and justify expansion 
  • An impeccable communicator with polished and professional sales presentation skills
  • Experience operating in a high-growth business environment like Handshake

For cash compensation, we set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.

About Us:

Handshake is the #1 place to launch a career with no connections, experience, or luck required. The platform connects up-and-coming talent with 650,000+ employers - from Fortune 500 companies like Google, Nike, and Target to thousands of public school districts, healthcare systems, and nonprofits. Earlier this year, we announced our $200M Series F funding round. This Series F fundraise and new valuation of $3.5B will fuel Handshake’s next phase of growth and propel our mission to help more people start, restart, and jumpstart their careers.

When it comes to our workforce strategy, we’ve thought deeply about how work-life should look here at Handshake. With our Hub-Based Remote Working strategy, employees can enjoy the flexibility of remote work, whilst ensuring collaboration and team experiences in a shared space remains possible. Handshake is headquartered in San Francisco with offices in Denver, New York, and London and teammates working globally. So, whether you live on the coasts, the midwest, or overseas, chances are we have a hub near you offering the best of both worlds. 

Check out our careers site to find a hub near you!

What We Offer:

At Handshake, we'll give you the tools to feel healthy, happy and secure.

  • 💰Equity and ownership in a fast-growing company.
  • 🍼16 Weeks of paid parental leave for birth giving parents & 10 weeks of paid parental leave for non-birth giving parents.
  • 💝Comprehensive medical, dental, and vision policies including LGTBQ+ Coverage. We also provide resources for Mental Health Assistance, Employee Assistance Programs and counseling support.
  • 💻Handshake offers $500/£360 home office stipend for you to spend during your first 3 months to create a productive and comfortable workspace at home.
  • 📚Generous learning & development opportunities and an annual $2,000/£1,500 stipend for you to grow your skills and career.

(US Handshakers)

  • 🏦401k Match: Handshake offers a dollar-for-dollar match on 1% of deferred salary, up to a maximum of $1,200 per year.
  • 🏝 All full-time US-based Handshakers are eligible for our flexible time off policy to get out and see the world. In addition, we offer 8 standardized holidays, and 2 additional days of flexible holiday time off. Lastly, we have a Summer and Winter #ShakeBreak, two one-week periods of Collective Time Off. 

(UK Handshakers) 

  • 🏦Pension Scheme: Handshake will provide you with a workplace pension, where you will make contributions based on 5% of your salary. Handshake will pay the equivalent of 3% towards your pension plan, subject to qualifying earnings limits.
  • 🏝Up to 25 days of vacation to encourage people to reset, recharge, and refresh, in addition to 8 bank holidays throughout the year.

Benefits above apply to employees in full-time positions.

Looking for more? Explore our mission, values and comprehensive US benefits at joinhandshake.com/careers.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • SketchDesign
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • SalesforceCRM

Location

1200 17th St., Denver, CO 80211

An Insider's view of Handshake

How has your career grown since starting at the company?

I've been at Handshake for 4 years and have held 4 different titles. I'm inspired and constantly learning from the leaders on our team and my colleagues. I learn something new every day and in every role. It's great to work on a sales team where there is so much support, positivity and resources.

Janessa

Enterprise Account Executive, Employer Sales

How do you empower your team to be more creative?

We instill a 60/20/20 rule for engineers’ time management: 60% time is spent on building new product, 20% on maintenance, and 20% on innovation. We make sure our engineers can invest time in innovating and trying new ideas. We act with empathy, and we focus on our impact and how we can improve.

Robin

Senior Director Of Engineering

How does the company support your career growth?

As a G&A Recruiter at Handshake, I had the opportunity to work on various projects that fired me up. I developed programming for our summer intern class and supported DEI initiatives. Fast forward six months, I'm transitioning into an Early Career & DEI Program Manager role!

Stephanie

Early Career & DEI Program Manager

What are Handshake Perks + Benefits

Handshake Benefits Overview

Stock: Ownership in a fast-growing company.

401k: We care about your ability to save for your future.

Family Focus: Parental leave and flexibility for families.

Time Off: Flexible vacation policy to encourage people to get out and see the world.

Healthcare: World-class medical, dental, and vision policies.

Goodies: Whatever hardware and software you need to get the job done.

Team Fun: Regularly scheduled events, sports, game nights, book clubs.

Learning: Learning & Development opportunities for you to grow your skills and career.

Great team: Working with fun, hardworking, nice people who are committed to making a difference!

...And much more!

Culture
Volunteer in local community
Employees can take up to 2 days of paid time off to be used in service of a non-profit organization, charity, or towards participation in social and civil activism.
Friends outside of work
Eat lunch together
Daily sync
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Handshake also provides 10 weeks of leave for the secondary caretaker.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
We provide free breakfast on Fridays. Employees get free lunch on Mondays. We also offer dinner on Tuesdays and Thursdays.
Happy Hours
Professional Development Benefits
Lunch and learns

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