Director, Sales Strategy and Operations at RingCentral
Say hello to possibilities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role.
First, a little about us, we’re a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our Global Operations Team to make sure we stay ahead of the competition.
We’re currently looking for: Director, Sales Strategy & Operations
The Director, Sales Strategy & Operations will be a key leader in driving the growth and productivity of Strategic Partner sales in the North America territory as well as being the business partner to our Avaya partnership globally. This role requires strong cross-functional leadership to deliver on a GTM strategy across channel and direct sales. You should have a proven ability to execute both strategically and tactically, and someone who is excited to do what it takes to make the company successful. Key responsibilities include but are not limited to:
Manage weekly cadence of sales forecasting, pipeline coverage, reporting, and analytics
Lead a significant portfolio of high impact, cross functional projects delivering operational excellence across projects, systems and customer/partner experience.
Lead territory planning, quota setting, and account coverage models
Identify areas for opportunity, analyze data, and deliver actionable insights to drive growth
Work with cross functional teams to optimise the sales flow and enable deal delivery
Participate in the development and execution of the annual operating plan
Develop AE retention and productivity initiatives
Play a key role in go to market planning and execution
5-10 years of equivalent experience in Sales Operations, supporting direct, indirect/overlay, or channel sales
Comfortable working in matrixed organizations and advocating for the business unit
Strong problem-solving skills with ability to analyze data, determine insights and develop programs to drive productivity and efficiencies
Strong project management and business improvement capabilities with a track record of delivering results across a complex portfolio
Strong operational background, working with or directly leading day to day business operations
Strong organizational development, communication and leadership skills
Familiar with a variety of routes to market (inside, field, channel and strategic alliance) and segments in multiple geographies (North America, EMEA, APJ)
Flexibility, with the ability to adjust as needed, with a sense of urgency and a passion for new ideas.
Must have SaaS, Telephony or High-Tech experience
Bachelor’s degree required
What we offer: (For FTE Roles only)
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits
401K match and ESPP
Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace
Paid parental leave and new parent gift boxes
Employee Assistance Program (EAP) with counseling sessions available 24/7
Rocket Lawyer services that provide legal advice, document creation and estate planning
Employee bonus referral program
RingCentral’s Global Ops team works collaboratively to provide cohesive support and strategy that build, nurture and lead all aspects of the business. That’s why we’re the largest and fastest-growing pure-play provider in our space, with a market capitalization of over $18 billion, 30%+ annual growth and a $.1.5 billion annual revenue run-rate. RingCentral has become the #1 global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. This is an opportunity to lead a massive change in the way teams and organizations collaborate.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.