Director, Global Sales Operations at Markit Digital

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As Sales Operations Director you will lead a team to drive best practices in CRM and other sales tools and create efficiencies in the sales process. You will be a data expert, providing actionable insights influencing key business decisions on sales strategy and performance. You will work cross functionally with sales, product, marketing, finance and technology.
Key Responsibilities:
  • Coordinate the monthly forecasting process. Execute a process that encourages "stretch" but nonetheless accurate forecasting
  • Review financial reports and produce analysis on sales and revenue performance, providing assessments and recommendations to sales management accordingly.
  • In partnership with sales leadership, create strategic vision, KPIs, and strategy across CRM and other sales tools.
  • Drive data hygiene and accuracy across sales platforms
  • Find opportunities to improve sales team efficiencies and lead efforts to scale standard methodologies
  • Review the sales pipeline and sales activities to determine problem and opportunity areas. Present performance against goal and ensure accuracy of reporting.
  • Manage account setting and quota adjustment process.
  • Share pipeline reports, performance against goals and application of the sales process with account teams and respective management. include
  • Propose and coordinate on recognition programs as part of our initiative to build a strong performance culture, if applicable.
  • Manage the incentive process for Sales. Ensure team members fully understand the mechanics of their incentive plans. Check and authorize all incentive files provided by Finance (closed won business versus targets, etc.) plus any adjustments to be made in monthly payroll files. Thus review all credits, sales and cancellations and territory assignments to ensure correct performance. Proactively manage discrepancies by talking directly to affected people to explain detail calculations.
  • Undertake and participate in ad hoc projects as instructed and mandated by senior management.
  • Coordinate and manage aspects of the new starter induction process, including creating a program to train on forecasting process, sales cycles, etc.
  • Provide advice (pricing, proposals, contracting options), and participate in discussions concerning complicated and large (including all global) deals. Ensure their smooth administration. This includes ensuring correct and timely account creation and billing, liaising globally to ensure adherence and consistency of allocation rules and investigating credit scenarios, working with Account Managers/Sales Specialists to rectify issues and correct errors.
  • Create programs or processes to ensure adoption and hygiene maintenance of CRM
  • Collaborate with our Data team to develop reporting tools and analytics that can be used across the sales organization to manage business and inform strategy
  • Assess sales technologies to determine new opportunities for improvement or identify tools that should be discontinued ensuring an efficient and effective tech stack
  • Own sales performance analysis, including pipeline analytics, individual and team seller productivity, and identification of performance improvement opportunities from analysis.

Knowledge, Skills and Experience Required:
  • You have 6+ years of experience in sales operations in a B2B environment
  • Superior written and verbal communication skills
  • Hands-on experience with key technologies (TBD)
  • Excellent interpersonal and networking skills.
  • Expert knowledge of Excel and Finance/Accounting essential.
  • High level of initiative and self-motivation and ability to work in a team environment. Proactive, with a "can do" attitude and the ability to adapt in a fast-changing environment.
  • People management and hiring experience preferred

What We Offer:
  • Competitive base salary, bonus plans and equity.
  • A comprehensive, benefits package that includes medical, dental, vision and life insurance plans, paid time off, a generous 401k match with no vesting period, parental leave and 3 volunteering days each year. For more information on benefits, please access the benefits page on our careers site: https://careers.ihsmarkit.com/benefits.php.
  • For work locations in the state of Colorado, the anticipated minimum base salary for this role would be $120,302. Compensation will be determined by the education, experience, knowledge, and abilities of the applicant.

Inclusion and diversity are critical to the success of IHS Markit, and we actively encourage applications from people of all backgrounds. We are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected category. For more information on the many ways in which we enthusiastically support inclusion and diversity efforts for both candidates and employees, please access our Inclusion & Diversity Statement here.
We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please contact or call +1 212 849 0399. Determination on requests for reasonable accommodation are considered on a case-by-case basis. This contact information (email and phone) is intended for application assistance and accommodation requests only. We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.
IHS Markit maintains a substance-free workplace; employees may be asked to submit to a drug test (where permitted by law). In addition, in order to comply with applicable federal, state, and local vaccine mandates (including those in place for US federal contractors), US employees may be required to provide proof of being fully vaccinated, unless they have been approved for an accommodation due to a medical reason, a sincerely held religious belief or another legally protected reason. The company also participates in the E-Verify Program to confirm eligibility to work in the US.
For information please click on the following links:
IHS Markit Business Code of Conduct
Right to Work
EEO is the Law
EEO is the Law Supplement
Pay Transparency
Current Colleagues
If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.
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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Vue.jsFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement

Location

We may consider Upslope Brewing and OZO Coffee our external conference rooms. If food trucks are your jam we have plenty right outside our doors!

An Insider's view of Markit Digital

What’s the vibe like in the office?

Uniqueness and creativity can be seen in all areas here! We have a digital community bulletin board where you can buy, sell, or post just about anything (seriously, anything!), a company sponsored picnic that includes spirited cornhole competitions, and regular group outings like running or cycling, before, during, or after work.

Marj

Executive Director, Sales

How do you collaborate with other teams in the company?

My teammates and I come from a diverse set of backgrounds and combine our unique perspectives to provide innovative solutions to problems. As a result, our products push new boundaries and delight our clients.

Jason

Product Management Director

What are some things you learned at the company?

I’ve learned to appreciate and be intentional. My teammates are always ready to help each other find a better workflow, learn new tools, and support each other emotionally. This culture of support and collaboration inspires me to contribute by creating amazing work for our clients and being creative in connecting with colleagues intentionally.

Juwon

UI Designer

How would you describe the company’s work-life balance?

Our culture promotes hard work while also living a fulfilling life outside of the office. We all love spending time working together on challenging projects, and when the time comes to get away, the support is felt throughout the company. Whether it's an extended vacation or volunteer opportunity to give back to our community!

Corwin

Associate Creative Director, UI Design

What are Markit Digital Perks + Benefits

Markit Digital Benefits Overview

• Global paid sick leave of a minimum of 10 days*
• Global paid care leave of 10 days* each calendar year, to care for your spouse/domestic partner, child, parent or grandparent who has a serious illness or health condition.
• Global paid parental leave of 26 weeks* for all parents, regardless of gender, to be taken within the first year of welcoming a child through birth, adoption, fostering, or surrogacy. Note: if both parents work for the combined organization, both parents are eligible for this leave.
• Global paid compassion leave: You are entitled to paid compassion leave following the loss of a close relative or loved one.
• Unpaid leave of up to 8 weeks (you do not have to use any other leave before taking this leave).
• Unpaid sabbatical leave of up to 6 months to be used to educate, innovate, gain knowledge and/or pursue individual interests.
• Day off for your birthday**
• Day off for your service anniversary**
• Day off for personal wellbeing on a date that you choose

Culture
Volunteer in local community
We each get 3 days a year to volunteer and will help match you with existing opportinities.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
We have ample opportunities to join committees! We've got guilds, a Pride committee, a crafting club, a book club, a green team, a parenting community and several more.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Restricted share unites (RSU's) may be grated recognizing performance.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Life happens and we trust our colleagues to get the work they committed to done.
Remote Work Program
COVID-19 has provided us the opportunity to quickly acclimate to working remotely and we are establishing new guidelines as we continue to learn.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
We all want the opportunity to learn and grow. You and your manager can talk about what makes sense for you and your team.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

To name a few...pet insurance, ECO pass, loaner bikes and secure bike storage, showers + locker room onsite, food trucks every day and regular visits from Sweet Cow Ice Cream.

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