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Deal Support Representative

| Greater Denver Area

Seeking a team player who strives to support and help drive success within an organization. The Deal Support Representative will be responsible for partnering with the sales teams to assist with creating customer facing documents a customer would sign to acknowledge a purchase (a Quote). They will also be responsible for ensuring the integrity of the data in our CRM (Salesforce.com). The ideal candidate will have order support or experience working with sales teams in a support capacity. Additionally, excellent verbal communication and a passion or interest in supporting sales teams, technology and process support/development are required to perform the role.

The individual we are looking for has the complete package – a self starter always striving to be better, full of integrity, strong attention to detail and loves technology. Responsibilities will includes, but are not limited to :

  • Partner with sales teams to assist with or create Quotes a sales person would use to present to a customer
  • Learn and utilize best practices around the quoting process to ensure accuracy and efficiency
  • Responsible for resolving Tier 1 quote to cash related issues with Customers, Sales, Professional Services, Order Operations, Billing, Finance and Legal
  • Support period end close processes to ensure quick financial closure and accurate accounting of sales transactions
  • Resolve identified data issues and have a data integrity mindset
  • Identify new data issues and partner with team lead to resolve
  • Monitor and triage sales request ticket queue and respond and resolve inquiries within service level agreements or ensure they're routed to appropriate person
  • Associates degree or higher
  • 1-3 years of relevant work experience
  • Experienced with Salesforce.com preferred
  • Ability to build trusted advisor relationships with Sales
  • Strong written and verbal communication skills
  • Intermediate experience with Word, PowerPoint and Excel
  • Strong problem solving and collaboration skills
  • High integrity work ethic and follow through
  • Ability to work in fast pace and high growth environment with tight deadlines
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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases

Location

Great location in the heart of downtown Denver just a block away from the RTD lightrail.

What are Vertafore Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
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