Deal Desk Specialist
Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber attack. Our combination of market-defining technology, processes, and expertise are preventing breaches every day. We are completely changing the way security is delivered and setting the new standard for security. If our mission resonates with you, let’s talk!
What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless
Challenges You Will Solve
We are looking for a successful, experienced, customer-data and operations individual to join our Revenue Operations team as a Deal Desk Specialist. You will work with the RevOps team to ensure proper quoting and documentation are adhered to while removing roadblocks for the sales team during the quoting process. The Deal Desk Specialist reports to the Manager of Sales Operations and works closely with our sales, Legal, Accounting, and customer success teams. You will also be working alongside our current Deal Desk Specialist to help meet the demands of this growing department.
What You'll Do
- Work to guide and direct quoting process to optimize efficiency
- Assist in creation and maintenance of quoting process documentation
- Work with the broader RevOps team to promote process adherence throughout the sales organization
- Review and correct records for accuracy so that reporting is correct
- Ensure quoting is done in an efficient and accurate manner while response SLAs are adhered to
- Work with Accounting and Legal to ensure every quote is audited and approved through the appropriate channels
- Work with various departments to ensure processes align to overall company goals
What You'll Bring
- Required: must have experience with Salesforce CPQ, specifically amendments, renewals and multi year contracts
- Required: 1+ years of Deal Desk or equivalent position experience
- Experience building and working with pricing models to achieve accurate pricing
- Experience supporting multiple users and stakeholders with varying requirements
- Strong attention to detail and dedication to process
- Ability to adapt in a fast paced sales environment, while ensuring consistency
- Self starter and able to take initiative when faced with a problem
- Strong business acumen with a deep understanding of the SaaS sales process
Targeted base salary range: $70,000 - 90,000 (depending on experience) + bonus eligibility and equity.
Why Red Canary?
Red Canary is where people embody our mission to improve security outcomes for all. People work hard to maintain a culture that encourages authenticity in order to do your best work. Our people are driven and committed to finding the best security outcomes, delivering real and actionable answers, and being transparent along the way.
At Red Canary, we offer a very rich benefits program to our full-time team members so they can focus on their families and improving our customers’ security. For a full list of benefits, please review our Benefits Summary:
https://redcanary.com/wp-content/uploads/2021/01/Benefit-Summary-Red-Canary.pdf
Individuals seeking employment at Red Canary are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.