Nylas is a pioneer and leading provider of universal communications APIs that allow developers to quickly connect their applications to every email, calendar, or contacts provider in the world. Over 40,000 developers around the globe use the Nylas communications platform to process over 1.2 billion API requests and 15TB of data per day from providers such as Gmail, Microsoft Exchange, Outlook, Yahoo! and more. 

Who We Are

Nylas was founded in 2013 and has raised over $175M to date from Tiger Global, 8VC, Spark Capital, Slack, and more; as well as individual investors including Patrick Collison, Co-Founder and CEO of Stripe, John Collison, President and Co-Founder of Stripe, Sebastian Siemiatkowski, CEO of Klarna, and Tony Fadell. Developers around the world use Nylas to quickly and securely build email, scheduling, and work automation features into their applications. Nylas customers include Upwork, Wix, Freshworks, Lever, Dialpad, Ceridian, and Move.com.

Our Work Philosophy

Nylas is also big believers in the safety and well-being of our employees and society, which is why we are onboarding all new Nylanauts remotely during this global pandemic until there is a vaccine and it is safe for humans to resume their pre-COVID lifestyles.

AND once COVID-19 pandemic eventually comes to an end, we will continue to embrace Remote First philosophy, with a minor twist: Remote First, Office Second. That's right! It's about how you work, not where you work. Nylanauts can choose any workspace or environment that will result in more ideas, engagement, creativity, focus, collaboration, and productivity. It's true. They can go anywhere as long as they respect the working hours (time zones) of their team. Wherever motivates them; inspires them to be better versions of themselves. This means Nylanauts can work from the slopes of Missoula before traveling to the beaches of San Diego. Wonderful!

And if Nylanauts want to work from an office in one of our hubs (San Francisco, Denver, New York City, Toronto, and London), they can. Go ahead! The workspace is there to be utilized.

Why Remote First, Office Second? Because we not only believe in respecting individual working styles, disabilities, and personal schedules, but also ensuring everyone has a better work-life balance. The outcomes will always be more important than the physical location.

So, if you’re looking to join a fast-growing company with a beloved, daily-use product, and an authentic mission that puts people first, we want to meet you. Want to know more? Check us out on Comparably and Great Place to Work!

Recent Awards:

Fastest Growing Companies (Inc 500)

2020 Great Place to Work (Great Place to Work)

2020 Best Places for Professional Development (Comparably)

2020 Happiest Employees (Comparably)

2020 Best Companies for Compensation (Comparably)

2020 Best Companies for Perks & Benefits (Comparably)

2020 Best Companies for Work-Life Balance (Comparably)

The Role

Nylas is searching for an exceptional individual to join our Finance team as our first Deal Desk Manager. You will be a key contributor to the Sales and Finance organization in our rapidly growing company. This role will report directly to the CFO, but will work cross functionally with multiple departments, including Sales and Marketing.

This position will provide Go-to-market deal structure, workflow and process management for Nylas’ Sales contracting process. This role will focus heavily on deal organization, sales discounting parameters, while supporting our go-to-market teams and leadership. To be successful in this role, you must be a “roll-up your sleeves” type of professional that is eager to get deep into the process, someone who can understand the build and mechanics of our business, and bring innovation with automation to help the company scale from where it is today. 

This is a fantastic opportunity to join a well-funded, rapidly growing company in a newly created role. This will be a challenging and fulfilling role for those who want to make an impact in a fast-paced, entrepreneurial environment.

What You'll Do

• Serve as the primary point of contact and subject matter expert for contracting policy and the deal approval process
• Provide systems, legal, and pricing insight to enable a scalable and efficient turnaround.
• Manage data flow and organization from initial request through deal closure and reporting.
• Deploy, manage and scale a best in class workflow, considerate of our partners, customers and business complexity.
• Perform pricing and quoting analyses for customer deal terms, identifying ROI and LTV over applicable horizons.
• Guide and support our Go-To-Market teams on best practice deal management & contract structuring. Nurture deals through the sales cycle & our approval process in collaboration with Sales, Revenue Operations and Finance functions.
• Work directly with customers, sales teams, sales leaders, services/support teams, and engineering leadership teams – provide leadership, identify customer blockers/enablers, and close issues.
• Bring the various stakeholders including but not limited to Sales, Contracts, Finance, Legal, Security and Compliance to close custom deals.
• Assist with complex contract negotiations and manage the approval process, including liaising with involved internal groups such as Legal, Finance, Services, etc.
• Serving as a trusted adviser to sales executives and their teams on pricing, deal configuration, and business terms to support sales efforts
• Driving and executing decision reviews, approvals, and executing across competencies (quoting, legal, revenue, etc.)
• Accurately processing and closing executed orders within our CRM
• Collaborating and working with Revenue Operations, Finance, and Accounting leadership to deliver consistent and exceptional support to our sales organization

What You'll Bring

• 7+ years experience of exceptional and recognized track record in a Deal Desk capacity; strong Sales Operations and/or Pricing experience in a high-growth environment with increasing levels of responsibility
• BS/BA degree (Accounting or Finance major preferred)
• Previous experience with software, SaaS, technology Deals Desk role
• Excellent communication and interpersonal skills; must be able to foster & maintain strong partnering relationships with sales and functional peers
• Analytical mindset and recognized competency for in depth analysis and modeling
• Solid understanding of the Quote to Order stages within the Lead to Cash lifecycle
• Working knowledge with revenue recognition (GAAP, ASC 606) and/or basic understanding of commercial contract law
• Salesforce, Salesforce CPQ, and/or similar systems
• Salesforce certified and/or strong deal flow systems experience required
• MBA, CPA a plus

Benefits/Perks

• Unlimited Paid Time Off (PTO): we take this very seriously as we care about the well-being of our employees
• Healthcare: 90% of medical, dental and vision coverage for you and your family
• Retirement Plan: 401k & RRSP with a company match (super rare for a startup)
• Holidays: 14 paid annual holidays (New Year’s Day, Family Day, President’s Day, Good Friday, Indigenous People's Day, etc)
• Personal Stipend: monthly health & wellness stipend via Zestful
• Education Stipend: annual education & development benefit
• Paid Parental Leave: 12 weeks parental leave (maternity & paternity)
• Voting/Election PTO: 4 hours of paid time off to vote in person or volunteer at a polling place

Nylas is registered as an employer in many, but not all, states. If you are not located in or able to work from a state where Nylas is registered, you will not be eligible for employment. Visa sponsorship may not be available in certain remote locations.

Nylas is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also EEO is the Law.

Compensation Range:

70,000-140,000 + equity