Customer Sales Specialist
At present, we have an excellent opportunity for a Customer Sales Specialist in our Englewood, Colorado location.
Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily direct sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), suppliers, and customers. Processes quotes for specified customers and works with centralized PM’s for Quote and Debit information. Works to ensure that Arrow is awarded full margin from suppliers for fieldwork done. Through extensive supplier knowledge, may work with appropriate supplier contacts and internal departments to solve pre-sales and post-sales problems. Ensures execution and manages the demand creation activity, applicable contracts, value added programs, returns, invoicing, credit, shipping issues, etc. Implements account strategy in conjunction with FSR’s. Maintains influential relationships with local and global suppliers. This position is responsible for handling more complex discrepancies, interfacing with customers, and recommending solutions and/or actions plans.
•Minimum 2 years sales experience with experience in electronics sales preferred
•The ability to build influential relationships
•Strong communication, negotiating and organization skills
•Customer service orientation
•The ability to work collaboratively with internal and external resources to generate results
•PC Skills (MS Outlook, Excel and Word)
•College degree, preferred
•Arrow system experience, preferred
What is in it for you?
•Medical, dental, vision, paid time off, 401k domestic partners program and more.
•Community involvement opportunities