Customer Care Sales Consultant at Hear.com

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hear.com is the fastest growing hearing aid company in the world. We believe that everyone should hear well to live well. With our unique digitalized business model, we've changed the way hearing aids are delivered. Every day our team helps customers improve their quality of life through better hearing -  since the start in 2012 that’s over 200,000 clients. We work hard, and we also have a lot of fun and exceptional times, in our 11 international offices, from Denver to Seoul.

We sell the world’s best hearing devices – as simple as that. What started as a small dream in an apartment in Berlin, Germany, in 2012 has grown into a global phenomenon with over 1,000 team members! We operate in 11 countries and are the online No 1 in each one of them – making us the world leader in online hearing care.

Why hear.com?

  • A global company with a long term vision and strong growth
  • Warm Leads, No Cold Calling
  • $33,000 base salary + uncapped high commission
  • Work from Home Office (Remote)
  • Comprehensive Virtual Training
  • Full Medical, Dental, Vision Benefits and option for 401K


During a typical day, you will...

  • Provide our customers with detailed phone consultations
  • Develop individual solutions based on the hearing needs of our customer
  • Provide knowledge and in-depth advice for hearing loss and hearing aids
  • Schedule appointments with customers and our partner providers.
  • Support our customers during their 45 day trial until they are 100% happy with their devices


You are...

  • A driven sales professional with a proven track record of success
  • Emotionally intelligent and communicate with empathy
  • Have tons of energy, compassion, humor, and enthusiasm

You have…

  • Strong sales skills over the phone
  • Powerful work ethics and a Growth Mindset
  • A college degree
  • Over the phone sales experience

#LI-LZ1

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • NodeJSLanguages
    • TypeScript Languages
    • ReactLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Next.jsFrameworks

Location

Located near I-25 and Colorado Blvd with a close commute from DTC or Downtown Denver!

An Insider's view of Hear.com

How would you describe the company’s work-life balance?

I’ve been a part of companies that talk about work-life balance but don’t ‘walk-the-walk’ when it pertains to that value. At Hear.com, the outcomes you produce are priority to any amount of time in office- treat people as adults, and great things can happen. We want you to enjoy what Denver and the Rockies have to offer with friends and family!

Rob

Product Manager

What does your typical day look like?

As an Engineer, a typical day would be stand up and cross time zone meetings in the morning. We practice scrum at Hear.com, so we do ceremonies, and the rest of the day can be focused on doing sprint work. We encourage the members of the team to pair when working on stories. We find it as a great way to share knowledge and build team chemistry!

Jerry

Senior FullStack Engineer

How do your team's ideas influence the company's direction?

We're investing heavily in protecting, cultivating, and shaping our entrepreneurial culture! Our "never corporate" and "customer first" approach helps drive the company's success, encouraging employees to act like owners and put the customer first.

Paul Crusius

Founder

What are Hear.com Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
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