Corporate Account Director, Reimbursement (ADX-285-20) at ArcherDX
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Corporate Account Director, Reimbursement (ADX-285-20)
COMPANY SUMMARY:
In October 2020, Invitae Corporation (NYSE: NVTA) combined with ArcherDX, a genomic analysis company specializing in cancer diagnostics and monitoring, to create a leading comprehensive medical and cancer genetics company. As a combined company, Invitae, is bringing world-class genetic testing and diagnostics into mainstream medicine to improve healthcare for billions of people. Our goal is to aggregate the world’s genetic tests into a single service with higher quality and accuracy, faster turnaround time and actionable results. Learn more at invitae.com and archerdx.com.
POSITION SUMMARY:
ArcherDX, Inc., is seeking an exceptional Corporate Account Director (CAD), Reimbursement, who will work with the Market Access management team to provide tactical execution, at a customer level, for the Archer portfolio. This individual must exhibit exceptional organizational skills and knowledge of coding, coverage, and reimbursement in all settings of care.
The CAD is a critical frontline member of the Market Access team. This individual will have no direct reports but will be expected to work interdependently with the Medical Affairs team, Sales Directors and Field Based Sales Representatives. The CAD will partner with customers to assist with education on reimbursement procedures, ensuring the success of the company and its portfolio. This position will have a national scope and will have a wide breadth of responsibilities. This position reports to the Senior Vice President, Global Payer Strategy and Relations. This is a field/remote position. This role will not have direct contact with payers.
RESPONSIBILITIES:
- Creation of billing reference sheets for Medicare and commercial plans that will be provided to external customers.
- Travel with sales to try and ascertain reimbursement needs post-launch.
- Prepare reimbursement template decks for pre-launch meetings with hospitals, labs, or KOLs (at request of sales).
- Prepare reimbursement presentations ready to go post-launch.
- Work with PRC to get all customer and field documents approved.
- Provide expert coverage, coding and payment information to external customers, as required by sales, both pre-launch and post-launch.
- Serves as the regional subject matter expert for field sales.
- Ensure customers have a complete understanding of coding, coverage and billing requirements by payer and setting of care.
- Ensure billing is not a hurdle to utilization for Archer products.
- Work with the Market Access payer team to relay payer-specific information to internal and external customers.
- Provide sales with immediate information on customer feedback.
EXPERIENCE:
- Minimum of 10 years of related experience in reimbursement.
- Extensive writing skills.
- Proven track record of working with providers to provide reimbursement support and resolve reimbursement issues.
- Understanding of hospital systems and management practices.
- Ability to travel up to 65% and possesses a strong orientation to customer service and teamwork.
- Experience working with new medical technologies in the medical device, biologic, or pharmaceutical arena.
- Experienced in building account level access strategies and pull-through with field colleagues.
- Experience facilitating live training and in-service education (presentation skills).
- Extensive experience directly supporting healthcare providers to facilitate appropriate coverage, coding and payment for buy-and-bill and distributed products.
KEY ATTRIBUTES:
- Recognizes issues, problems, or opportunities and determines whether action is needed.
- Ability to work with ambiguity and continuously adapt in a rapidly changing atmosphere.
- Demonstrates responsiveness and sense of urgency when pursuing goals and completing tasks.
- Outstanding interpersonal skills, including developing relationships at all levels in an organization and directly influencing business objectives.
- Ability to build trusting relationships with both internal and external customers.
- Demonstrates flexibility in dealing with the personal / stylistic differences of customers.
- Possesses an energetic and tenacious achievement orientation.
- Ability to problem solve and establish solutions to reimbursement hurdles.
- Recognizes and supports others’ personal stake in business objectives; helps promote others’ agendas that are consistent with the sales objectives; acts as a collaborative partner.
- Places priority on meeting team, organization, and own goals.
- Demonstrates openness in dealing with others; shares personal agenda; acts in a manner consistent with organizational, social, and moral values; ensures that words and actions are consistent; keeps commitments to agreed-upon actions.
- Seeks to continually build relationships and networks with others.
EDUCATION:
- Bachelor's degree from an accredited university or college in business, management, healthcare administration or communications.
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