Coordinator - Global Sales Operations

| Greater Denver Area
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About Us

OpenTable, part of Bookings Holdings, Inc. (NASDAQ: BKNG), is the world's leading provider of online restaurant reservations, seating more than 26 million diners per month via online reservations across more than 47,000 restaurants. The OpenTable network connects restaurants and diners, helping diners discover and book the perfect table and helping restaurants deliver personalized hospitality to keep guests coming back. The OpenTable service enables diners to see which restaurants have available tables, select a restaurant based on verified diner reviews, menus, and other helpful information, and easily book a reservation. In addition to our website and mobile apps, OpenTable powers online reservations for nearly 600 partners, including many of the Internet's most popular global and local brands. For restaurants, the OpenTable hospitality solutions enable them to manage their reservation book, streamline their operations, and improve their service levels. Since its inception in 1998, OpenTable has seated over 1.7 billion diners via online reservations around the world. OpenTable is headquartered in San Francisco and has bookable restaurants in more than 20 countries, including Australia, Canada, Germany, Ireland, Japan, Mexico, the Netherlands, United Kingdom and the United States.Restaurants are available for reservations in Dutch, English, French, German, Japanese, and Spanish languages.


Responsibilities

  • Support a global team of sales and services personnel who rely on Salesforce (SFDC) to manage their territories, pipelines, deals, and customer satisfaction
  • Manage SFDC onboarding/offboarding processes for sales and services roles
  • Support a diverse range of monthly/quarterly business processes, reporting needs, and standard methodologies
  • Build and maintain dashboards, training materials, and process documentation as needed
  • Support data stewardship efforts by identifying bad data, duplicates, etc. and correcting SFDC records in bulk
  • Support ongoing global territory efforts by executing territory changes in SFDC, maintaining lead routing rules, updating territory documents and maintaining geographical territory assignments
  • Assist the evaluation, purchase, and integration of third party data sources into SFDC
  • Conduct internet research to collect and maintain data on prospective customers
  • Communicate updates to global field sales team as needed

Skills

  • Proficient with SFDC, Google Sheets/Docs/Slides, and Microsoft Excel.
  • Strong problem solving, judgment, and organizational skills.
  • Proactive and able to perform well against ambitious deadlines.
  • Technically savvy.
  • Patience to work with a variety of people with varying technical skill levels.
  • Capacity to grasp and learn complex concepts quickly and independently.
  • Hardworking multi-tasker.
  • Naturally curious about how organizations scale.
  • Ability to multitask and prioritize.
  • Utmost level of attention to detail.
  • Highly focused; able to execute on one-off projects as well as on routine tasks.
  • Clear communicator.

Requirements

  • Four-year college degree
  • 0-2 years of meaningful work experience
  • Experience working with Salesforce
  • Advanced Google Suite and Microsoft Excel skills
  • Experience supporting a distributed sales force
  • Strong project coordination and organization skills
  • Some experience in a sales support / sales administration role preferred
  • Ability to speak additional languages a bonus (German, Spanish, French)


This is a full time, non-exempt position. It is based in Denver.

OpenTable is proud to be an Equal Employment Opportunity and Affirmative Action Employer M/F/D/V.

If you're interested in joining the OpenTable team and believe this is the role for you, please apply via our website at www.OpenTable.com/careers.

As an employee of OpenTable, you will be part of a global network that includes OpenTable and KAYAK's portfolio of Metasearch brands including momondo, Cheapflights, Swoodoo, checkfelix and Mundi. Many employees are dedicated to one brand, but we all have the benefit of using each other’s strengths and insights. Together, we’re able to help people experience the world through dining and travel.

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Location

1700 Lincoln Street , Denver, CO

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