Commercial Enablement Manager at IHS Markit Digital

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Who we are:


Founded in 2012, automotiveMastermind is a leading provider of predictive analytics and marketing automation solutions for the automotive industry, putting dealers back in the driver's seat with Market EyeQ.
 

Market EyeQ is a turnkey sales and marketing platform that empowers dealers to predict future car buyers, market to them at the right time and close more deals with less effort. Mastermind is headquartered in New York City. For more information, visit automotivemastermind.com.
 

At automotiveMastermind, we thrive on high energy at high speed. We’re an organization in hyper-growth mode and have a fast-paced culture to match. Our highly engaged teams feel passionately about both our product and our people. This passion is what continues to motivate and challenge our teams to be best-in-class.
 

Our cultural values of “Drive” and “Help” have been at the core of what we do, and how we have built our culture through the years. This cultural framework inspires a passion for success while collaborating to win.

What we do:

 

automotiveMastermind puts dealers in the driver’s seat with Market EyeQ.  Market EyeQ is an automated sales and marketing platform that empowers dealers to close more deals by predicting future buyers and consistently marketing to them. 

 

Generate success in your loyalty, service, and conquest portfolios through a combination of turnkey predictive analytics, proactive marketing, and dedicated consultative services.​
 

What you will do:

 

We are growing our Commercial teams in 2021 and need to continue setting them up for success with a robust, high-touch on-boarding and continuing education program.  The Commercial Enablement Manager is responsible for training and raising the consistency and performance standard our client facing teams across multiple verticals of the Commercial organization.  
 

With so many people to train, evaluate, and support--we need frameworks, materials, templates, and standards that scale.  We need you to draft, edit, polish, maintain and publish documents, videos, and interactive courses for release in our Learning Management System.  Your best work may become customer facing and be shared with dealers directly via our sales platform.  All training materials you produce must be clear, succinct, useful, and easy to understand. 

 

We have much to do, so what training must be created first?  On which individuals must you focus?  We do not yet have a scalable system or process for identifying those needing coaching and delivering it to them.  We need your help prioritizing, staying organized, and executing your plan. 
 

Part of automotiveMastermind’s success is attributed to our unique culture and “One Team…” philosophy.  The Internal Enablement Manager will be charged with co-hosting large, in person and/or virtual events that focus on the development and training of the broader commercial team. 

 

The Commercial Enablement Manager will work constructively and seamlessly with cross-departmental verticals including, but not limited to, Product, Engineering, Finance, Customer Support, and Operations.
 

The Commercial Enablement Manager will be responsible for the on-boarding, continuing education, and development of the broader Commercial team reporting to the Director, Commercial Enablement.
 

This position will be 100% remote & require regular domestic travel with our colleagues.

  • Onboarding and mentoring our new Commercial team members through certification
  • Optimizing our onboarding and certification materials and process
  • Understanding and raising standards of competency in all Commercial roles by identifying and closing skill gaps of new and existing employees
  • Producing clear training documents (Word, PowerPoint, Excel, OneNote, Confluence/Online) and videos for internal and external audiences.
  • Producing and managing learning paths in our Learning Management System (LMS) 
  • Curating our digital library of relevant learning content
  • Training on new features or product launches
  • Executing in person and virtual training sessions and workshops
  • Working closely with Commercial leadership to identify areas of need and strength on their teams, and creating content to address these areas of need and utilize the strengths
  • Contribute to the development of metrics that are reportable and demonstrate sales enablement program success
  • Remain current on the enablement landscape and continuously suggest new and undiscovered methods

 

Your peers applaud your ability to:

  • Thoughtfully mentor and elevate others self-confidence, public speaking, organizational habits, and understanding of technology
  • Create clear, simple, instructions, templates, or materials you can re-use often to work smarter and more efficiently
  • Learn how to use new technology and effectively put in into practice
  • Make the complex simple and easy to understand, irrespective of the audience
  • Stay organized and independently see projects through to completion
  • Work effectively in a dynamic environment with a large distributed team
  • Maintain a positive attitude in the face of resistance or adversity
  • Prioritize, focus, simplify, and execute

 

Qualifications:

  • Minimum of 3 years professional experience in a training, Customer Success or Business Development role
  • Car industry experience a plus
  • Content creation, design and video editing skills a plus

 

Expected Hours of Work:

 

This is a full-time position. Generally, work is performed Monday through Friday, though holidays and weekends may be required. This role requires your weekly presence in our New York City office with 30-50% of time traveling domestically in support of our distributed team.
 

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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement

Location

We may consider Upslope Brewing and OZO Coffee our external conference rooms. If food trucks are your jam we have plenty right outside our doors!

An Insider's view of IHS Markit Digital

What’s the vibe like in the office?

Uniqueness and creativity can be seen in all areas here! We have a digital community bulletin board where you can buy, sell, or post just about anything (seriously, anything!), a company sponsored picnic that includes spirited cornhole competitions, and regular group outings like running or cycling, before, during, or after work.

Marj

Executive Director, Sales

How do you collaborate with other teams in the company?

My teammates and I come from a diverse set of backgrounds and combine our unique perspectives to provide innovative solutions to problems. As a result, our products push new boundaries and delight our clients.

Jason

Product Management Director

What are some things you learned at the company?

I’ve learned to appreciate and be intentional. My teammates are always ready to help each other find a better workflow, learn new tools, and support each other emotionally. This culture of support and collaboration inspires me to contribute by creating amazing work for our clients and being creative in connecting with colleagues intentionally.

Juwon

UI Designer

How would you describe the company’s work-life balance?

Our culture promotes hard work while also living a fulfilling life outside of the office. We all love spending time working together on challenging projects, and when the time comes to get away, the support is felt throughout the company. Whether it's an extended vacation or volunteer opportunity to give back to our community!

Corwin

Associate Creative Director, UI Design

What are IHS Markit Digital Perks + Benefits

Culture
Volunteer in local community
We each get 3 days a year to volunteer and will help match you with existing opportinities.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
We have ample opportunities to join committees! We've got guilds, a Pride committee, a crafting club, a book club, a green team, a parenting community and several more.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Restricted share unites (RSU's) may be grated recognizing performance.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Life happens and we trust our colleagues to get the work they committed to done.
Remote Work Program
COVID-19 has provided us the opportunity to quickly acclimate to working remotely and we are establishing new guidelines as we continue to learn.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
We all want the opportunity to learn and grow. You and your manager can talk about what makes sense for you and your team.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

To name a few...pet insurance, ECO pass, loaner bikes and secure bike storage, showers + locker room onsite, food trucks every day and regular visits from Sweet Cow Ice Cream.

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