The Business Partner for the Banking Solutions North America Sales group will work with the North America Sales leaders and the Revenue Office Business Partner to develop and execute on a strategic people agenda and related programs which will attract, develop, and retain diverse talent in line with business priorities and The People Office (TPO) strategy.

Culture & Engagement

•Establish effective partnerships across TPO, and the business

•Partner with the Inclusion & Diversity (I&D) COE to drive I&D programs and foster a creative and innovative workforce where everyone feels accepted and valued

•Engagement survey analytics –partner closely with business leaders to understand the data and co-create action plans

•Collaborate with Sales Leaders to enhance the performance management processes in order to drive a transparent, fair and accountable high-performing culture.

•Partner with leaders to embed FIS values in actions and behaviors and design appropriate recognition programs for use in the business

Data Insights / Trends

•Utilize Visier analytics and other Data Tools to understand trends to drive business decisions and align TPO initiatives, ensuring the right talent is in the right place at the right time with the right mindset

•Complete special projects including clarifying project objectives, setting timetables and schedules, conducting research, developing and organizing information, and fulfilling transactions

Talent Management

•Guide leaders on talent strategy development inclusive of skill gap analysis, talent mobility and succession planning for senior level leaders

•Design and execute strategies to develop, engage and retain diverse talent, providing teams with the coaching and content they need to succeed

•Partner with Talent Acquisition (TA) and I&D COE to build a Talent Acquisition strategy, including FIS University

Workforce planning

•Partner with business leaders to review, build, and enhance organization structures in line with TPO design principles on spans and layers, cost reduction activities, and open requisitions

•Partner with business leaders and Finance team to assist with developing budget and headcount plans

•Utilizing data analytics and partner with Sales Operations and Sales Learning to address learning needs and requirements for the future

Compensation

•Partner with Total Rewards COE to understand compensation strategy and work with business on application and education

•Manage compensation processes (e.g. merit, salary changes, bonus, and equity programs) for the group

•When necessary, consult with People Direct regarding local equity and legislative considerations

What you bring

Experience in a Business Partner role supporting Senior Leadership within a Sales organization preferred.
Experience with Talent Planning, including 9-boxing, succession planning and fostering talent rotation and mobility.
Ability to work proactively and think holistically to drive change.
Have strong organization, communication, and presentation skills.
Possess a high level of proficiency with Microsoft Office, especially Excel and PowerPoint

Key Competencies

Strategic vision

Has a clear vision of emerging trends, understands the business, its strategy and its people implications. Develops a people agenda that aligns to, and supports, the overall strategic objectives of the business.

Instills trust

Gains the confidence and trust of others through transparency, integrity, and authenticity. Sets accurate expectations and follows through on commitments.

Collaboration

Establish and utilize partnerships across FIS, including TPO team (Business partner community, People Direct, People Operations, and COEs) and the business stakeholders.

Data Insights / trends

Ability to utilize Visier Analytics and other data related tools to analyze and interpret data; use it to help business leaders better understand workforce needs and incorporate results into workforce strategy and planning

Leadership coaching & development

The ability to coach leaders to drive a high-performance culture and help them develop their people’s leadership skills. To serve as a sounding board and confidante to help plan and better handle interactions and business situations

Intellectual curiosity and sharing of success

The desire to learn the business and understand its goals; celebrate the business’ wins as well as seek to learn from losses.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Business Partner Manager Senior

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