Business Development Manager

| Greater Denver Area

We are currently seeking an energetic Business Development Manager. This position is an integral part of our sales machine. Business Development Reps (BDRs) are a specialized group of individuals always “hunting” for high-value opportunities. BDRs are focused on the front end of the sales cycle. This individual must a highly motivated, self-starter able to identify and develop opportunities from multiple sources including prospect lists, discovery and individual research.

 

Responsibilities

  • Become the subject matter expert for all Business Development processes, best practices and metrics
  • Mentor, coach and train current and incoming Business Development Representatives in order for the sales team to meet or exceed their quota 
  • Build and cultivate prospect relationships by initiating communications and conducting follow-up qualification in order to move opportunities into the sales funnel
  • Perform thorough needs assessment and identify prospects pain points using the MEDDPIC qualification
  • Conduct personalized outbound telemarketing, emailing and social channel activities against targeted accounts, prospect lists, and other campaigns
  • Build and increase industry knowledge on select industries and Freshworks products
  • Maintain accurate records of all activities in the CRM
  • Promote database cleanup and hygiene through regular and ongoing maintenance activities
  • Conduct research to expand prospect list using available resources

 

Experience and Skills

  • 3+ years in a team lead / managerial role in a business development / sales development department, preferrably within a SaaS organization
  • Bachelor’s Degree  
  • Strong presentation and communication skills (verbal, written, and active listening)
  • Drive, conscientiousness and perseverance to conduct outbound contacts daily
  • Team player

 

 

Perks & Benefits

  • Happy people culture
  • Unlimited PTO and paid holidays
  • Comprehensive health insurance benefits and 401(K)
  • Company equity
  • Performance bonus
  • Casual dress
  • Stocked kitchen with snacks and drinks including cold brew and kombucha on tap
  • Frequent team lunches
  • Regular team happy hours and fun events
  • Quarterly rewards dinners, frequent office parties, and holiday parties
  • Professional growth and career advancement
  • Diversity and inclusion programs and intracompany committees
  • Mentorship program
  • Commuter transit benefits
  • Adoption assistance

 

The Company

 Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks Software-as-a-Service (SaaS) products provide a 360-degree view of the customer, are ready to go, easy to use, and offer quick return on investment. Headquartered in San Mateo, USA, Freshworks 2,000+ team members work in offices throughout the world. Freshworks has global offices in India, Singapore, Australia, UK, Netherlands, France and Germany.  The company counts over 220,000 businesses in its customer-for-life community around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba, Sling TV, Sotheby’s and Cisco.

 

Freshworks’ suite of products that transform the way world class organizations collaborate with customers and co-workers, include Freshdesk (Omni-channel customer support), Freshservice (IT Service Desk), Freshsales (Intuitive fully-integrated CRM), Freshmarketer (Marketing Automation Suite), Freshteam (HR Management System for growing teams), Freshchat (Modern messaging software) and Freshcaller (Cloud PBX system).

 Freshworks has received numerous accolades from analysts and media including making it to Forbes’ Cloud 100 list, Economic Times Startup of the Year, 2019 LinkedIn Top 25 Companies to work for in India and a listing on the Magic Quadrant for CRM Customer Engagement & IT Service Management. While Freshworks has had incredible organic growth over the last few years, the company also has made targeted acquisitions that add critical capabilities to the portfolio including Natural Language Processing, Chatbots, Machine Learning, Social and Messaging Transformation.  Freshworks has raised over $250 million in capital and is funded by Accel, CapitalG, Sequoia Capital and Tiger Global Management. More information is available at: www.Freshworks.com.

 

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Location

WeWork - Triangle Building

An Insider's view of Freshworks

What’s the vibe like in the office?

One of the things I've loved most since starting at Freshworks is how much the team values company culture. Everyone in the office is working hard, celebrating successes, and all the while having a great time. Collaboration is also a big aspect of the sales team - everyone is quick to jump in to help!

Lauren

Account Executive

What's the biggest problem your team is solving?

It is great being part of a team that is helping companies hit the refresh switch on business software. Freshworks is letting businesses know that their software doesn’t have to be clunky or expensive. Being able to help companies overcome these challenges is truly rewarding!

Taylor

Account Executive

What are Freshworks Perks + Benefits

Freshworks Benefits Overview

Freshworks provides a comprehensive benefits plan, including health insurance, vision, dental, retirement, and unlimited time off (among a lot of other cool things too!)

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Freshworks Women 360 is an employee group aimed at community service, professional development, and career growth.
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acme employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
The 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.
Company Equity
Performance Bonus
Freshworks has a lucrative sales commission program as well as a performance bonus for other functions, which are dependent on individual and company performance.
Child Care & Parental Leave Benefits
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Freshworks offers pre-tax commuter benefits for all employees.
Some Meals Provided
Happy Hours
Professional Development Benefits
Promote from within
Mentorship program
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