Business Development Manager at Procare Solutions

| Greater Denver Area
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About Procare

Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and unparalleled service.

Procare Solutions is the number 1 name in childcare software – used by more than 35,000 childcare businesses across the country. For over 30 years, childcare professionals have looked to Procare to provide real-time information for making critical decisions, maintaining compliance with local and state regulations, and adhering to business best practices.

We make childcare management run smoothly, so that our customers can spend more time focusing on the kiddos, not back office administrative duties.

A little about the role…

Procare’s sales team is growing, and we’re seeking a high-energy, results focused business development leader to manage a team of BDRs within our rapidly expanding business group. This is a unique opportunity to help manage a team of successful Business Development Representatives and to help Procare achieve our sales goals. You’ll report to our Director, BDR’s and partner with the rest of our sales leadership team to help manage design, build, and execute the sales strategy needed to achieve our business goals.

This individual leads and manages a team of existing BDRs including managing all business development operations and activities. This person will serve as a leader, mentor and coach to our BDR team. This person will help recruit, hire, and train new team members and be the first point of contact for the BDR team.

What You’ll Do

  • Lead a team of BDRs to create qualified opportunities and leads for the sales team
  • Train the BDR Team to identify, contact, and create qualified opportunities
  • Ensure BDR Team performance and abilities over time by providing coaching and feedback
  • Plan for hiring and onboarding new and backfill BDRs
  • Work closely with Sales and other members of the BDR Leadership team to improve opportunity management and qualification processes
  • Assist the Director, BDR’s in setting goals that align with the attainment of the business’s overall objectives, compare performance to goals, and adjust goals as needed
  • Creating business development resources including, but not limited to, call scripts and prospecting emails to ensure the consistency and effectiveness of our messaging
  • Foster a competitive yet collaborative team environment
  • Understand KPI performance metrics of the BDR team and provide timely and accurate daily/weekly/monthly/quarterly reports to the Sales leadership team
  • Utilize different forms of employee enablement and training such as call listening and call coaching, role playing, systems and process training, etc.
  • Partner with marketing to ensure initiatives support sales efforts and that these strategies are all aligned to the business’s overall objectives
  • Partner with cross-functional teams to ensure optimal customer and prospect experience
  • Collaborate with sales management to create, design, and implement new sales strategies, ideas and approaches
  • Remain current with industry trends as well as best practices and new technologies to support optimal team performance
  • May participate in tradeshows, sales workshops, sales seminars, and recruiting events on behalf of the business

Requirements

Our Ideal Candidate will have…

  • 1+ years’ experience in a sales management, preferably in a business development or sales development role at a fast-paced, SaaS company
  • 2 years minimum of additional previous sales experience
  • Experience growing an outbound sales or business development team and training new team members
  • Thrive in a goal-oriented environment
  • Be flexible and adaptable to changing conditions at a fast-paced, growing company
  • Bachelors’ degree, equivalent work experience, or combination of education and experience
  • Experience with tools like: Salesforce (CRM), Salesloft (Sales Enablement), Chorus (Call Management Software), and Microsoft/ Google Suite
  • Coaching mindset focused on measurable metrics that lead to improvement
  • Collaborative and team focused working habits
  • Ability to provide feedback in a constructive way
  • Strong customer service mindset

Benefits

Why Procare?

  • Excellent comprehensive benefits packages including: medical, dental, & vision plans- choose the plan best for you
  • HSA option with employer contributions of $50/month
  • Vacation time, holidays, sick days, volunteer & personal days
  • 401K Plan with employer match and immediate vesting
  • Medical, Dependent Care, and Transportation FSA Plans
  • Company paid Short and Long-Term disability and Life Insurance
  • RTD EcoPass for all Denver employees
  • Tuition Reimbursement up to $2,000/year and continued Professional Development
  • Free access to our Employee Assistance Program with 24/7 live support
  • Casual workplace environment
  • Some meals provided
  • Voluntary Pet Insurance
  • Prime downtown location close to restaurants and entertainment
  • Promote from within- excellent career paths

Salary

$55k-$110k DOE

Location

This position is based in our Denver office. We are currently in a flexible hybrid in-office/remote working model based on local COVID-19 health regulations and business needs. Candidates must be vaccinated with the COVID-19 vaccine or have a medical exemption or religious accommodation. Candidates must be willing and able to work from our Denver office a few days a week.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • New RelicAnalytics
    • InVisionDesign
    • Aha!Management
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • SendGridEmail

Location

We are located in the heart of Downtown Denver, one block from 16th St. We're on the 18th floor and love our 360 mountain views, lobby Starbucks, and proximity to RTD stops.

An Insider's view of Procare Solutions

What’s the vibe like in the office?

Here at Procare we have a fun loving and flexible culture, allowing me to choose the days I want to be in office to collaborate. Teams are fun to work with and celebrate every small success together, which highlights our core value “elevate one another.”

Gaurav

Cloud Engineer

What projects are you most excited about?

I'm super excited to standardize having the voice of the people using Procare and our customers at the forefront of our design process.

Brenna

Product Development

How does the company support your career growth?

I’m pretty new to the marketing world. I started in the MDR role a year ago. I was able to learn the basics not only in marketing but of the company in general. More recently, I’ve moved into a demand generation specialist role which I’m so excited about. Now, I have the opportunity to learn another side of marketing and dive deeper into it.

Courtney

Marketing

How do you make yourself accessible to the rest of the team?

Two of our values are Elevate One Another and Respect all Perspectives, and being accessible is key. In addition to welcoming a stop by my office or message via Slack or email, my calendar is open for employees to schedule time to talk, collaborate on an idea, share an opportunity for process improvement, or get my perspective on their career goal

JoAnn

CEO

What are some things you learned at the company?

Since joining, I have gained an understanding for how vital a quality platform is to an efficient childcare center. As my knowledge of our products has grown, it has given me pride in selling a truly helpful and essential product.

Jake

Sales

What are Procare Solutions Perks + Benefits

Procare Solutions Benefits Overview

Excellent comprehensive benefits packages for full-time employees, including: medical, dental, & vision plans- choose the plan best for you.
HSA option with employer contributions of $50/mo.
Medical, Dependent Care, and Transportation FSA Plans.
Company paid Short and Long-Term disability and Life Insurance.
Vacation time, holidays, sick days, volunteer & personal days.
401K Plan with employer match and immediate vesting.
RTD ECO-Pass for all Denver employees.
Tuition Reimbursement up to $2,000/year.
Casual workplace environment.
Promote from within.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Unconscious bias training
Our training goes beyond "don't discriminate"; we tackle unconscious bias, microaggressions, & other problematic behaviors. All employees are expected to actively contribute to a respectful workplace.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
All Denver Employees will receive an EcoPass
Company Outings
Procare Software hosts company outings Annually.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $2,000.
Cross functional training encouraged
Promote from within
Customized development tracks

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