About BuyQ:

BuyQ is a mission-driven group purchasing organization for public charter schools. We help charter schools direct more dollars to the classroom by providing access to competitively bid group purchasing contracts with top national supply vendors. We also partner with unique, innovative and mission-aligned companies to bring their products and services to the charter school market at scale. We deliver value to customers and partners by aggregating the combined purchasing power of our 3,500+ charter school participants and are proud to save our customers over $15 million each year.

About the Job:

In this new position you will work hand-in-hand with the Co-Founder/CEO and marketing team to ensure new and existing school customers and vendor partners have a high degree of satisfaction and success with BuyQ. You will be responsible for driving revenue and customer engagement from both new and existing customers while also positioning BuyQ as a thought-leader with best-in-class solutions. You will also work with the CEO on special strategic projects as they arise. The role mixes analytics, business development and customer success activities. As the first person in this role you will have a high degree of input into the systems and processes (activities) that will be used to achieve results.

BuyQ provides an entrepreneurial environment where you’ll have the ability to expand your role by contributing new problem-solving ideas, assisting on projects outside your normal day-to-day activities and taking advantage of other opportunities as they arise.

The ideal candidate will be highly motivated by the opportunity to further our mission and create positive outcomes for our charter school customers. Come join our small but growing team!

What You’ll Do:

• Build or improve and manage BD and CS systems and processes to drive success across all lines of business
• Use partner sales data and market research to help identify opportunities for revenue growth and customer retention
• Manage prospective customer identification and development across a variety of channels including phone, email and in-person
• Lead the orientation/onboarding process and establish long-term relationships with new customers
• Communicate regularly with existing customers and partners to ensure satisfaction and retention
• Work with marketing team to develop and deliver BuyQ value proposition to all stakeholders
• Support the CEO on special strategic projects that test innovative ideas for growth
• Become our customer and partner relationship management system (Salesforce) wizard
• Develop and manage partner sales and other key metric reporting to support strategic decision making and record keeping
• Travel periodically to represent BuyQ at various meetings and conferences
• Build and manage customer and partner feedback systems to ensure we are delivering on all needs
• Be a trustworthy point of contact for our customers and partners and the ultimate advocate for their best interests.

What We’ll Love About You:

• You believe in and are motivated by our mission
• You love working for an early stage, entrepreneurial company
• You’re positive, generally happy, and a joy to be around
• You are inquisitive, love to learn, embrace failure, and never give up
• You thrive in a fast-paced, unpredictable environment

What You’ll Love About Us:

• We are a mission-driven social enterprise. We serve schools and look to create positive outcomes for them above all else.
• We are a growing, early stage company. You will be one of our first hires and report directly to the CEO, giving you great insight into the company and significant opportunities to contribute to our growth.
• We offer competitive compensation including performance bonuses, health benefits and a 401k with match.
• Our office is located in a WeWork space in downtown Denver and comes with a range of awesome amenities and networking opportunities (all the coffee and kombucha you can drink!) And, we offer flexibility to work from home.
• We value freedom and flexibility and are willing to provide a work schedule that meets your needs.
• We offer generous, flexible paid time off for all full-time employees.
• We value fun and look for opportunities to have fun together outside the office.

You’ll Need:

• Minimum of 5 years’ work experience; 2+ years’ of business development and/or customer success experience strongly preferred
• Experience working in the charter school sector a huge plus
• Superlative written and verbal communication skills
• Strong business acumen and judgment
• Highly analytical, and comfortable with reporting and modeling
• Detail-oriented with exceptional organizational, prioritization and time management skills
• Self-motivated, highly flexible and proactive with a team mentality
• A strong work ethic – willing to go the extra mile to serve our customers
• Experience in and comfort with public speaking
• Ability to travel (job requires up to 10% travel)
• Proficient across all MS Office 365 products
• Highly skilled at MS Excel for analysis and reporting
• Experience with Salesforce or similar CRM system
• College grad with a BA/BS
• MBA strongly preferred

To Apply

Please send a cover letter and resume to [email protected].