Associate Account Manager at AdAction Interactive

| Greater Denver Area
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ABOUT ADACTION INTERACTIVE
 
At AdAction Interactive, you’ll be working with an innovative group of performance marketers in the ever changing AdTech industry. Our goal is to drive quality traffic at scale for our clients with a primary focus of driving real value for our end consumers. At the heart of everything that drives AdAction are the people who work here and strive to make an impact on the success of the business. 
 
Our people love working at AdAction because they’re challenged by unique and difficult problems in a nimble startup environment that’s backed by six plus years of success in performance marketing. Our employees also enjoy perks and benefits like: 
  • Health, vision, and dental insurance
  • Up to 6% 401k match with no vestment period
  • Generous PTO
  • Flexible work schedule
  • Monthly team outings and happy hours
  • Easy access to downtown Denver 
  • Weekly catered lunch
POSITION SUMMARY 

We are seeking an Associate Account Manager to ensure that AdAction maximizes revenue from a portfolio of active Tier 2 clients. The successful applicant will be responsible for crafting data-driven stories to up sell, cross-sell, renew contracts, and win-back accounts.
RESPONSIBILITIES
  • Manage Insertion Order renewal process for the Account Management team 
  • Assist with training and onboarding of new employees. 
  • Identify and maximize growth opportunities from a portfolio of existing Tier 2 clients 
  • Utilize acquired knowledge of AdAction's products and industry news/trends to answer client questions and speak to any concerns 
  • Proactively create performance reports and proposals to educate clients on current campaigns and new opportunities that align with their business 
  • Utilize Salesforce to maintain account records and file support requests 
  • Advocate on behalf of clients to internally escalate any concerns and reasonable requests 
  • Analyze campaign results and report progress as well as new opportunities to clients at the end of a defined period 
  • Continuously work with management to refine growth, win-back, and renewal strategies 
  • Translate client objectives into action items for the Ad Operations and Performance Media teams 
  • Negotiate contracts and pursue long term relationships with clients 
  • Manage multiple aspects of the advertiser relationship including re-engagement, price negotiations, and campaign launches 
  • Participate in developing account management best practices and internal processes 
  • Monitor daily metrics, program performance, and traffic quality to identify areas for growth and improvement 
  • Support direct and indirect sales group in a consulting capacity 
  • As needed, coordinate activities and resources among internal teams, including Sales, Operations, and Finance 
  • As appropriate, represent AdAction at designated trade shows and conferences 
  • Maintain and improve internal intranet and CRM solutions 

QUALIFICATIONS & EXPERIENCE
  • BA/BS required 
  • 1 - 3 years of experience in a data-driven environment, managing multiple stakeholders (internal or external) 
  • Must be results-oriented and possess an entrepreneurial spirit that thrives in a demanding, fast-paced work environment 
  • Motivated individual, with a positive attitude, who consistently strives to achieve goals in a manner exceeding expectations 
  • Excellent communication and presentation skills, both written and verbal 
  • Intermediate Excel skills (pivot tables, functions, etc.) are required… you will be tested! 
  • Ability to refine and translate raw data into an actionable story is a must 
  • Highly analytical and incredibly attentive to detail 
  • Ability to multitask and problem solve 
  • Mobile, tech, or digital media related background a plus 
  • Willingness to travel to meet with clients and attend industry events (1-2 times/year) 


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • Starting Work on Greenfield ProductsLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • SpringFrameworks
    • VueJSFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • RedshiftDatabases
    • Amazon Web ServicesDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • AsanaManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • Outreach.ioLead Gen

Location

We have a best-of-both-worlds location with the Rocky Mountains in our backyard while being less than 20 minutes from downtown Denver

An Insider's view of AdAction Interactive

What are some social events your company does?

We pride ourselves on building strong relationships with team members outside of the office. Everything from volunteer events to happy hours for new hires, there's always something on the calendar that promotes team building. Our big event is the annual retreat, which is how we bring our Austin and Denver offices together in a fun setting.

Seth

Business Intelligence Analyst

What projects are you most excited about?

Over the last year, our BI team has built data infrastructure that allows Account Managers to be as strategic as ever. With new ad units and inventory continuing to evolve, it excites me seeing how this improvement is facilitating the recommendations we make to advertisers to maximize scale and ROAS.

Sarah

Director, Strategic Accounts

How has your career grown since starting at the company?

Since starting at AdAction, my career has grown significantly. Initially starting out on the AdOps team, I entered the Action360 program and got the opportunity to learn the Ins and Outs of the company and Account Management team. Fast forward to now and I've just hit my one year anniversary as an Account Manager!

Matt

Strategic Account Manager

How would you describe the company’s work-life balance?

Work-life balance at AdAction is amazing! As a father of 2, I have a lot of commitments outside the office. Everyone has clear individual & dept. goals and as long as you are achieving those you can structure your day to ensure you don't miss the important things in life. In my 5+ years here I've never missed a single event my kids are involved in.

Jason

Senior Business Development Manager

What are AdAction Interactive Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
AdAction's Flexible Spending Account helps employees cover out-of-pocket medical expenses with pre-tax contributions of up to $2,650 annually. Employees may rollover up to $500 each year.
Disability Insurance
AdAction pays 100% of premiums for Short-Term Disability, which covers up to 60% of an employees salary for up to 11 weeks.
Dental Benefits
AdAction covers 50% of employee and spouse/dependent premiums for dental coverage.
Vision Benefits
AdAction's vision insurance plan provides 100% of premiums covered by the company.
Health Insurance Benefits
AdAction's health insurance plan with UHC covers 70% of premiums for employees and their families. Employees are given two plan options to best fit their needs, both of which have low copays.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
AdAction's 401(k) retirement plan matches 100% of employee's contributions up to 6% of their annual base salary, with immediate vesting for matched contributions.
Child Care & Parental Leave Benefits
Child Care Benefits
AdAction offers a Dependent Care FSA to help families cover childcare-related expenses with pre-tax contributions of up to $5000 annually. This helps cover expenses like daycare and summer camps.
Generous Parental Leave
AdAction offers up to three weeks of paid parental leave for all new parents, which can be used in tandem with our PTO and short-term disability benefits.
Flexible Work Schedule
Every employee is given a second monitor for their home on day one of employment, so no matter when or where they choose to work, they have all of the resources they need.
Vacation & Time Off Benefits
Generous PTO
Employees are eligible for up to 4 weeks of PTO annually. Coupled with our flexible work from home policy, employees are able to really take the time off they need to do whatever they please.
Paid Holidays
All employees are granted paid time off to observe all major holidays.
Perks & Discounts
Beer on Tap
We've got a kegerator in the office for a rotating selection of craft brews and cold brew coffee! There are other beer and coffee options in the fridge, so that everyone can have something they like!
Casual Dress
Come as you are! At AdAction, we want our employees to be comfortable and happy while they're working. We care about the work you're doing, not if you're wearing jeans, a t-shirt and flip flops.
Company Outings
AdAction really values team outings, so we have a minimum of one unique outing each month! That's on top of happy hours, volunteer events, holiday parties and our annual all-inclusive staff retreat.
Game Room
Our lounge area is fully-equipped with a Wii and Play Station, including a multitude of game options. There's also a mini basketball hoop and everyone is always ready for an impromtu nerf dart war!
Stocked Kitchen
AdAction has a fully-stocked kitchen with unlimited granola bars, snacks, fruit, coffee, and LaCroix! We also have some essential lunch items like PB&J for days employees are in a pinch for a meal.
Some Meals Provided
AdAction provides a weekly catered lunch on Thursdays.
Happy Hours
Whether welcoming a new employee or taking advantage of some nice weather, AdAction loves to get together for some apps and craft brews!
Parking
No need to worry about where to park at AdAction! We have a parking lot which is completely free and it also backs up to a major RTD station for those wishing to take the train in.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
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