Localwise is expanding our online job community and seeks a full-time Account Manager / Customer Success person to help lead the charge. This is an opportunity for someone who wants to develop and manage customer relationships, support a world-class sales team, and build an iconic company from the ground up. You’ll work alongside a close-knit team that is transforming the $25 billion local hiring market through the power of trusted relationships.

To date, Localwise has created a community of 250,000 users and serves nearly 20,000 business in the SF Bay Area and Chicago. Our newly hired reps are crushing their targets and building a fun-loving culture in the process. You’ll be supported by a rockstar team of top-notch engineers. 

For additional information, click here:

• https://www.localwise.com/about-us
• https://www.glassdoor.com/Reviews/Localwise-Reviews-E1057650.htm

Core Responsibilities

• Serve as the lead point of contact for all customer account management matters
• Develop and maintain long-term relationships with SMB and nonprofit employers
• Collaborate closely with sales to identify and grow sales opportunities
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Work directly with SMB and nonprofit employers to execute hiring plans, including posting jobs, weekly check-ins, and strategizing hiring solutions
• Manage responses to challenging client requests 
• Work cross-functionally with Sales, Marketing, Product, and other key groups to maximize effectiveness of the sales organization
• Live by Localwise’s values: ownership mentality, team first, pragmatic optimism, all-out hustle

Qualifications

• 1-7 years professional experience, preferably in an Account Management or Customer Success role
• Ability to hit the ground running in an account management role to help sales meet quotas
• Ability to work both independently and in a team setting
• Great interpersonal, verbal, and written communication skills
• Comfort working in a dynamic startup work environment
• Incredible attention to detail and work ethic
• Desire to build the next great startup from the ground up (this isn’t for everyone as it takes a TON of commitment!)
• Willingness to work extended hours alongside a committed team
• BA/BS degree required

Compensation: 

• Base: $35-50k
• OTE: $55-85k uncapped
• Equity available for exceptional performers

Interested? Please send a resume and brief note of interest.