Account Manager

| Greater Boulder Area | Hybrid
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Role

Account Manager

Company Introduction

Sunday: Unbox a better lawn. We’re a venture-funded, Boulder-based startup that’s reinventing the lawn and garden space through a lens of e-commerce and technology. Our approachable, data-driven service and products help Americans in every state turn their yards into verdant, sustainable ecosystems, without all the toxic stuff. (Think Method Home meets StitchFix for Lawns.)

We are backed by a group of top-tier investors and advisors, we are looking for the right people to grow our core team. Together, we will redefine an industry by continuing to build cutting-edge products that help people and the environment. If you don’t want to take our word for it, check out the article on us in FastCompany!

Job Description

The Account Manager will have the opportunity to make an impact on our growing Retail business unit. This role is responsible for building and maintaining strong customer relationships to drive profitable growth with an excellent customer experience. The customer account manager will fully leverage cross functional teams and capabilities to drive retail success. 



Responsibilities

  • Drive and deliver consumption and share growth of the Sunday portfolio 
  • Develop and maintain strong customer relationship across multiple category buyers while managing operational day to day account management 
  • Responsible for maintaining the Sunday item catalog in retailer system
  • Create insights- driven, fact-based, brand specific presentations for regular account meetings and business line reviews.
  • Track and action customer, category and competitive performance insights
  • Responsible for maintenance of internal customer forecast and promotional planning across categories, delivering cross functional alignment on account plans and performance
  • Collaborate cross functionally to ensure customers metrics are met and maintained across content and supply chain
  • Identify and mobilize opportunities across assortment, distribution and merchandising
  • Influence shopper marketing strategy and customer experience in partnership with Shopper Marketing Manager
  • Collaborate cross functionally to ensure the customer voice, expectations and joint plans are integrated into innovation, marketing and supply chain
  • Deliver insights based recommendations that drive Sunday/retailer growth while achieving velocity, profit and share goals
  • Contribute to building retailer specific strategy across pricing, innovation and marketing

Qualifications

  • Account management or sales experience (4+ years)
  • Analytics and forecasting experience
  • Proven record of customer and promotional planning 
  • Foundational financial acumen
  • Functional knowledge of marketing, supply chain and insights 
  • Project/program management experience

Other Skills and Qualifications

  • Ability to adapt and thrive in an ambiguous environment
  • Innovative mindset that creatively approaches opportunities and challenges 
  • Ability to collaborate and work across diverse functions internally and externally 
  • Strong analytical ability with experience using internal and external data sources
  • Ability to prioritize and manage multiple projects at once 
  • Strong critical thinking approach
  • Strong communication and presentation skills
  • Ability to balance attention to detail with agile execution

Perks:

  • Be a core member of a small, focused, innovative team
  • Autonomy to make critical decisions that will drive team success
  • Health, Dental, Vision Benefits: covering employee premiums 100%; spouse/family 50% 
  • Flexible PTO program
  • 401(k) program 
  • Salary: $75,000 - $90,000 annually
  • Location: Boulder, CO. Recently named the best place to live by U.S. News.

Application Details

Startup jobs aren't for everyone. They’re often demanding, frantic, unstructured, and unpredictable. If you're still interested, tell us why! Please provide your explanation and a relevant 1-2 page resume’. We’re looking forward to hearing from you.


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Technology we use

  • Engineering
    • PythonLanguages

Location

Boulder, CO, Named Best Place to Live by U.S. News for the Past 2 Years

An Insider's view of Sunday

How do you collaborate with other teams in the company?

My main goal is to ensure any science content our team generates is 1. accessible to a wide variety of audiences and 2. accurate. In order to achieve this, continuous collaboration is required alongside our teammates that drive everything from content creation and education, to customer experience and product development.

Teri

Natural Science Manager

How does the company support your career growth?

Sunday has helped me realize my career goals by empowering me to own my role, offering individual skill-building opportunities, and creating a collaborative work culture. Sunday definitely values self-sufficiency and creative problem-solving, but I feel supported knowing I can always ask for guidance and insights from my management team.

Alex

Manager, Customer Operations & Logistics

What are Sunday Perks + Benefits

Culture
Volunteer in local community
Sunday is a 1% for the planet company, and we love to get involved with our nonprofit partners!
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Sunday covers the premium for our base plan at 100% for the employee and 50% for dependents.
Life insurance
We have Sunday paid life insurance as well as additional options for voluntary coverage.
Wellness programs
Our wellness committee hosts wellness challenges that promote getting active, lunch & learns for mental and financial wellness, and other classes for our employees.
Mental health benefits
Sunday has different employee assistance programs that offer a variety of resources for our teams.
Financial & Retirement
401(K)
Company equity
All of our employees are granted stock options that they can purchase once vested. We also offer promotion and retention grants for every year 2 years and beyond.
Child Care & Parental Leave Benefits
Generous parental leave
Sunday offers 12 weeks of maternity/primary leave and 6 weeks paternity/other leave at 100% pay.
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Office Perks
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Pet friendly
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours

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