Account Manager

| Greater Denver Area | Remote
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Here at Travelers Haven, we empower people to feel at home anywhere their lives take them. We are a full-service housing firm that helps individuals, businesses and organizations with traveling professionals find housing that works for them. We combine industry-leading software and inspired minds to connect thousands of traveling professionals to find housing that meets all their individual needs.

Together We Thrive. We hire talented people that thrive in a fast-paced, high-growth environment, where every day brings a new challenge. Imagine a place without red tape, decisions are made, and your voice is heard. You are quickly able to see your hard work take root and impact is made. You are passionate, ambitious, and determined for success. If you've been searching for an opportunity to help shape the future of corporate housing, we want to talk to you! Come thrive with us.

Hiring rate/range: $45,000 - $55,000 annually, earning additional commission

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base and target incentive (if applicable) will be finalized at offer.

Summary/Objective: 

As an Account Manager, you will be responsible for both the creation and development of relationships with customers in your target market. You will be tasked with establishing and building newer accounts by identifying decision-makers and key business executives as well as deepening and maintaining long-term relationships with all accounts in your portfolio. A self-driven individual, with a strong customer service background as well as the ability to thrive in a fast-paced work environment is essential. 

Your success will be based on the ability to act as the liaison between internal departments and your clients, ensuring the timely and successful delivery of our product and services. While building relationships are key, there is a strong focus on attention to detail and time management which are crucial skills for this role. 

Essential Functions: 

  • Build and maintain long-lasting relationships. 

  • Executing daily outbound business development efforts. 

  • Continually identifying and growing opportunities within your portfolio. 

  • Create and present monthly/quarterly business reviews with key accounts. 

  • Provide exceptional customer service to existing customers 

  • Act as an advocate for your clients 

  • Consistently meet or exceed daily KPI requirements 

Required Education & Experience: 

  • Previous experience in account management or sales required 

  • Excellent verbal, written, and presentation skills 

  • Knowledge of SalesForce or similar CRM 

  • Ability to use consultative sales approach to identify additional opportunities within current customer base 

  • Utilize analytical tools to identify trends in customer account usage 

Travel: 

  • Available for travel (up to 20%) 

Supervisory Responsibilities: 

  • None 

EEO Statement: 
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, protected statuses). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. 

Disclaimer: 
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. 

We recognize that financial rewards and great benefits are important aspects of an ideal job. Here’s what we offer:

  • Unlimited Vacation
  • Paid sick leave
  • Paid holidays
  • Medical, dental, vision & supplemental insurance
  • 401k plan
  • Unpaid flex time
  • Life Insurance
  • On-site gym
  • Employee Assistance Program
  • Deeply discounted hotel rates
  • Regular team-building events and outings
  • Craft brews and ciders on tap
  • Arcade games, golf simulator, and more
  • Collaborative workspaces with adjustable sit-stand desks
  • Breathtaking views of the Rocky Mountains and Downtown Denver
  • Company Paid Parking
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Location

We have a beautiful view of the Rocky Mountains and downtown Denver in the heart of the Cherry Creek/Glendale neighborhood close to many trendy restaurants and bars.

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