Account Manager
As an Account Manager, you will directly impact sales success and revenue growth in a fast-paced, high growth company. Account Managers maintain responsibility for managing a portfolio of assigned clients, growing monthly recurring revenue, driving account penetration increase, and actively seeking new business opportunities. This position requires the ability to quickly learn the technical aspects of the product, as well as the ability to plan, develop, and execute account management strategies that meet or exceed team and individual goals.
You Are:
- Passionate about working with clients and helping them grow their business
- Self-directed, proactive and solutions-oriented
- Relationship-oriented and team player
- Able to execute with minimal supervision
- At home in a fast-paced, high growth environment and know how to get it done - whatever it may be - with a sense of urgency
You Can Expect To:
- Manage a large portfolio of assigned clients and actively grow their portfolios to meet the company’s growth goals
- Develop strong relationships and serve as a trusted advisor to key client stakeholders to reduce churn, for the purpose of increasing retention rates, cross-selling and account growth
- Liaise between clients and internal teams to ensure the timely, successful and profitable delivery of software solutions
- Educate existing clients in a designated market of new products and/or enhancements
- Conduct sales presentations with key buying influencers and decision-makers up to and including C-level executives
- Negotiate contracts and close agreements that maximize profit
- Forecast and track key account metrics and activity using existing CRM
- Represent Engrain at sales events and trade shows, as needed
- Collaborate with Sales, Marketing and Client Success teams
- Serve as an industry and product expert while staying abreast of industry trends, insights and competitive dynamics in the marketplace
- Up to 25% travel required
We Would Like:
- Bachelor’s degree
- 5+ years proven experience in a client-facing role, preferably Account Management, Sales or Project Management providing SaaS / Cloud / Technology solutions
- Proven record in planning and executing effective account growth strategies for large enterprise clients
- Drive and passion for generating new business
- Aptitude in initiating creative tactics, conducting sales presentations, navigating org charts to reach key influencers and decision-makers, and closing large deals
- A self-motivated learner who thrives in a fast-paced environment
- Positive and energetic presenter, with excellent listening and negotiation skills
- Excellent communication skills (internal & external)
- Excellent analytical and problem-solving skills
- Strong skills in data analysis & sales tools usage (i.e. SalesForce.com and LinkedIn)
- Ability to share best practices, continually improve processes and provide clear and consistent reporting to leadership
- Self-directed, proactive, and independent in a dynamic and aggressive startup environment with the ability to pivot/adapt as needed
What We Offer:
- Compensation Range: $65,000 - $75,000 with potential to earn up to 30% in bonus + benefits
- 100% coverage of employee’s health, dental and vision coverage
- Immediate and generous paid time off
- Paid Parental Leave
- 401K (matched investment)
- Personal growth stipend
- A fun workplace with on-site amenities including a professional fitness center, flexible & modern workspace, meditation room, coffee bar, happy hour taps & employee lounge
- RTD Light Rail flexpass + easy access from the office
More About Engrain:
Located in Denver, with teams in Dallas / Fort Worth. Engrain’s 20+ year history in the real estate industry has positioned us perfectly for disruption in the proptech market. We are on a mission to change the way people interact with data. And to do so beautifully.
Our high-quality standards are emphasized by our passion for what we do. As a member of our team, you will have the opportunity to uphold these standards while helping to foster an empowering and energetic company culture.