Account Manager

| Greater Denver Area | Hybrid
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As an Account Manager, you will directly impact sales success and revenue growth in a fast-paced, high growth company.  Account Managers maintain responsibility for managing a portfolio of assigned clients, growing monthly recurring revenue, driving account penetration increase, and actively seeking new business opportunities. This position requires the ability to quickly learn the technical aspects of the product, as well as the ability to plan, develop, and execute account management strategies that meet or exceed team and individual goals.

 

You Are:

  • Passionate about working with clients and helping them grow their business
  • Self-directed, proactive and solutions-oriented
  • Relationship-oriented and team player
  • Able to execute with minimal supervision
  • At home in a fast-paced, high growth environment and know how to get it done - whatever it may be - with a sense of urgency

 

You Can Expect To:

  • Manage a large portfolio of assigned clients and actively grow their portfolios to meet the company’s growth goals
  • Develop strong relationships and serve as a trusted advisor to key client stakeholders to reduce churn, for the purpose of increasing retention rates, cross-selling and account growth
  • Liaise between clients and internal teams to ensure the timely, successful and profitable delivery of software solutions
  • Educate existing clients in a designated market of new products and/or enhancements
  • Conduct sales presentations with key buying influencers and decision-makers up to and including C-level executives
  • Negotiate contracts and close agreements that maximize profit
  • Forecast and track key account metrics and activity using existing CRM
  • Represent Engrain at sales events and trade shows, as needed
  • Collaborate with Sales, Marketing and Client Success teams
  • Serve as an industry and product expert while staying abreast of industry trends, insights and competitive dynamics in the marketplace
  • Up to 25% travel required

 

We Would Like:

  • Bachelor’s degree
  • 5+ years proven experience in a client-facing role, preferably Account Management, Sales or Project Management providing SaaS / Cloud / Technology solutions
  • Proven record in planning and executing effective account growth strategies for large enterprise clients
  • Drive and passion for generating new business
  • Aptitude in initiating creative tactics, conducting sales presentations, navigating org charts to reach key influencers and decision-makers, and closing large deals
  • A self-motivated learner who thrives in a fast-paced environment
  • Positive and energetic presenter, with excellent listening and negotiation skills
  • Excellent communication skills (internal & external)
  • Excellent analytical and problem-solving skills
  • Strong skills in data analysis & sales tools usage (i.e. SalesForce.com and LinkedIn)
  • Ability to share best practices, continually improve processes and provide clear and consistent reporting to leadership
  • Self-directed, proactive, and independent in a dynamic and aggressive startup environment with the ability to pivot/adapt as needed

 

What We Offer:

  • Compensation Range: $65,000 - $75,000 with potential to earn up to 30% in bonus + benefits
  • 100% coverage of employee’s health, dental and vision coverage
  • Immediate and generous paid time off
  • Paid Parental Leave
  • 401K (matched investment)
  • Personal growth stipend
  • A fun workplace with on-site amenities including a professional fitness center, flexible & modern workspace, meditation room, coffee bar, happy hour taps & employee lounge
  • RTD Light Rail flexpass + easy access from the office

More About Engrain:

Located in Denver, with teams in Dallas / Fort Worth. Engrain’s 20+ year history in the real estate industry has positioned us perfectly for disruption in the proptech market. We are on a mission to change the way people interact with data. And to do so beautifully.

Our high-quality standards are emphasized by our passion for what we do. As a member of our team, you will have the opportunity to uphold these standards while helping to foster an empowering and energetic company culture.

 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PHPLanguages
    • SqlLanguages
    • D3JSLibraries
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Backbone.jsFrameworks
    • CodeIgniterFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • MemcachedDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • XDDesign
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

In the heart of DTC with easy access to RTD Light Rail & plenty of free parking. Enjoy a wide variety of restaurants & activities just a short walk away.

An Insider's view of Engrain

What’s the vibe like in the office?

You're likely to run into a friendly face who's genuinely interested in how your day is going. Although we don't take ourselves too seriously, we know how to hustle to get the job done. Perks include a self-service bar with beer on tap, Starbucks coffee machine, jigsaw puzzle table & a meditation room. We work hard, but know how to unwind.

Darlene

Office Manager

What projects are you most excited about?

SightMap Asset Intelligence, for me, is the most interesting and exciting project we are working on. There are tons of obstacles and problems to solve in this space and I would recommend anyone who owns a multi-unit apartment building look into this product. We're building some really cool things.

Ryan

Lead Software Engineer

What makes someone successful on your team?

Being adaptable to changes is the name of the game on the implementation team. To be successful you have to be able to adhere to new processes and take a swing at different practices to find the most efficient routes to success.

Sam

Implementation Specialist

How do you empower your team to be more creative?

My focus every day with our creative team is to give them a defined lane to creatively explore. Consistent quality work, especially within a creative space, begins with clearly outlined goals and personal expectations. Empower your creative team by giving them context in order to change the conversation from subjective to strategic.

Andre

Creative Director

What projects are you most excited about?

Having been a longtime client and user of our software, I've seen the products, features and hardware evolve over the last ten years. It's exciting to be a part of what this company has been and what it will be in the future.

Mary

National Account Executive

What are Engrain Perks + Benefits

Engrain Benefits Overview

Some perks (and quirks) you'll find around the office include a self-service bar with beers on tap, a Starbucks coffee machine, jigsaw puzzle table, and a meditation room. We have access to an on-site fitness center and are within walking distance from the RTD LightRail. Whether you are looking for 100% paid employee health care benefits, competitive 401K plans, or generous PTO, Engrain is the place for you. We all work hard at what we do, but we also know how to unwind.

Culture
Volunteer in local community
Open door policy
Team based strategic planning
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
Employee awards
Flexible work schedule
Diversity
Diversity employee resource groups
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
Company-sponsored happy hours
Onsite office parking
Pet friendly
Fitness stipend
Mother's room
Onsite gym
Professional Development Benefits
Lunch and learns
Promote from within
Continuing education stipend
Online course subscriptions available
Paid industry certifications

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