About Let’s Roam

This is a full time position at a top 50 Colorado startup as ranked by BuiltIn Colorado with generous benefits and competitive salary.

Let’s Roam is a startup that helps people explore the world and connect with others through scavenger hunts, BarHunts, restaurant experiences and more. Our activities help people connect with their environment through fun challenges and interactive games. We’ve helped friends explore the city, couples propose, and companies have a better work culture. Our company was founded almost three years ago and we are looking for very talented individuals to continue growing fast!

About You

You are motivated to build something incredible. You are creative, independent and have a love for learning. You're a self-starter, problem solver and natural leader. You communicate openly, share your ideas and don't shy away from feedback. You challenge both yourself and others around you. You are willing to do what it takes to grow Let’s Roam and are ready to inspire people to explore the world and help them connect with others.

Incredible Culture

In our office you'll find a friendly atmosphere where everyone's opinions and ideas matter. Our team is passionate about growing Let’s Roam and goes above and beyond to make sure that happens. We want you to grow with us, so you’ll have the opportunity to explore your own ideas and projects. We often promote from within and if you take initiative you can forge your own career path here. You will be challenged to find ways to improve our company and yourself daily. Our company hires and fires based on our core values to create a productive and diverse workforce that can focus on building something incredible.

Great Benefits

Let’s Roam was created during a vacation with Mike and Charlie Harding (the founders), so we encourage our employees to explore the world and discover new ideas through employee benefits.

• Build Something Amazing - You will be part of a team that is building something big. You will be able to shape our company and have a huge impact on how people travel and connect with each other.

• Generous PTO and Sick Days - 4 weeks paid time off, nine company holidays, paid sick days, paid volunteer days.

• Paid Volunteer Time Off - Give back to the community that has helped us create Let’s Roam

• Golden Ticket - After your first year, earn a free roundtrip flight to any city with a scavenger hunt in it (we are in almost every major city in the world).

• Comprehensive Health Benefits. Medical, vision, and dental.

• Wellness Reimbursement -  A monthly reimbursement for gym memberships, fitness activities, massages, nutritional counseling, weight-management programs, or other programs that build a healthier lifestyle.

• Always Learning - Each year get a $450 reimbursement to learn something new that helps you grow: anything from music lessons to online classes.

• Grow Your Comfort Zone - Each year get a $200 reimbursement to do something that scares you and you’ve never done before.

• 401(k) - Plan for retirement with Let’s Roam with our 401(k).

• Life Insurance - $25,000 life insurance (just in case).

• Enjoy The Office - Tons of snacks and food. 2 happy hours a week and a free gym. We are located in the heart of downtown.

About This Position

Mission

Be the first individual to join our dining account manager team and build relationships with restaurants and bars that are partnered with Let’s Roam & Dine. Retain, onboard, and upsell accounts over the phone.

Outcomes

• Effectively manage ~200 restaurants and bars

• Create and implement a strategy to retain and grow partnerships with bars/restaurants

• Upsell select restaurants to our paid plan

• Create an effective system to automate and manage accounts

• Positively represent our brand image with partners

• Implement a strategy to earn referrals from existing partners

Competencies

• At least 2 years of Account Management experience

• At least 1 year of sales experience

• Positive

• Detail oriented and organized

• Great communication skills (phone, email, etc.)

Other competencies not required:

• Experience with customer service

• Startup experience

Position Description

1. 40% - Manage restaurant and bar partners

   1. Share important data with restaurants

   2. Ensure partner happiness and retention

2. 30% - Onboard new partners

   1. Ensure partners understand the product

   2. Train staff/employees

3. 20% - Grow partnerships with bars and restaurants

   1. Ask for referrals for new partners

   2. Upsell to new products and features

4. 10% - Build a network and add value to businesses

   1. Inform new restaurants on progress and features

   2. Provide value adds to businesses

      1. e.g. create newsletter of best practices, tips, etc.

Reports to: Travis Janko (Director of Sales)