Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!

We are looking for an Account Manager - Small Medium Business (Value Added Services Team) with the right energy, competitive spirit, personal drive, and track record of success in Sales to join our Denver, CO team. This position involves working with small to medium business clients (employee count of 11 to 250) to provide them the right Zoom services that meet their collaboration needs. Working in a defined geographic territory, you will proactively engage with targeted companies, as well as follow up and close on various sources of inbound leads.

Responsibilities:

• Meet or exceed sales and product objectives
• Effectively qualify leads and identify prospect needs, engaging technical resources as required
• Create client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs)
• Conduct high-level conversations with C-Level and VP -Level Executives to address business needs
• Utilize solution-selling techniques to effectively guide sales process to close
• Develop and maintain business within existing accounts, manage complex sales situations and sales campaigns
• Upsell and leverage business from established customer relationships and new departments
• Utilize Salesforce CRM to provide timely and accurate sales activity tracking and status updates
• Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
• Forecast sales activity and revenue achievement while creating satisfied customers
• Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate
• Keep informed of product line, competition and industry trends that may impact client business activities

Requirements:

• 2+ years of Account Executive experience in a Technology company or 4+ years of strong sales experience
• Direct SaaS/ Cloud selling experience
• SaaS video or web conferencing solutions selling experience preferred
• Inbound sales experience
• This position requires the ability to hunt into new accounts, develop and maintain business within existing accounts and manage complex sales situations and large projects
• Demonstrated excellence in presentations skill with ability to build relevant, strategic messaging
• Presence and proficiency in social media such as LinkedIn preferred
• Strong collaboration and relational skills
• Business forecasting, pipeline development and management skills are required
• A proven track record of closed sales, client satisfaction, & team work
• Must have strong verbal skills with consultative professional business acumen
• Must be detail oriented, organized, ethical, responsible, & self-motivated
• Salesforce CRM experience preferred
• Strong Internet research skills with excellent PC literacy [Excel, Outlook, Word, PowerPoint]
• BA/ BS or equivalent experience

Zoom Video Communications Company Culture Highlights: 

• Winner of Comparably's Award for Best Company Work-Life Balance 2019 

• Winner of Comparably's Award for Best Company Compensation 2019 

• Winner of Comparably's Award for Best Company Happiness 2019 

• Winner of Comparably's Award for Best Company Perks & Benefits 2019 

• Sales Department is ranked in the top 5% of companies for Diversity on Comparably. 

• Zoom Video Communications is ranked in the top 5% of companies for Professional Development on Comparably. 

• Zoom Video Communications is ranked in the top 5% of companies for Overall Culture on Comparably. 

Check us out on Comparably: https://www.comparably.com/companies/zoom-video-communications 

Get an inside look at the Denver office & culture here: https://youtu.be/S_lUTAdsKc0

Check us out with a free download: zoom.us/download

Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom!