Account Manager (Onboarding) - Partners
We are:
The Wix Partners team. We’re focused on creating and cultivating relationships with agencies all over the world, demonstrating that Wix is the best fit for them and their clientele, and broadening our reach in the global marketplace.
We’re looking for an Account Manager (Onboarding) fluent in both English and Spanish who will work directly with agency Wix Partners, professionals who use the Wix platform to create, design, or manage the online presence for clients. These partners include designers, developers, digital marketing firms, and full-service agencies. In this role, you will manage new partner relationships and own all onboarding, training, and enablement.
You are:
A BA/BS graduate from a 4-year school with at least 2 years’ experience in Customer Success or Account Management who is fluent in English & Spanish. You have experience working with agencies or digital marketing companies and are an excellent verbal and written communicator.
As an Account Manager on our Onboarding team, you will:
- Build and maintain effective relationships with web design agencies.
- Manage onboarding projects for newly added agencies.
- Help demonstrate the key-value props of the Wix platform.
- Enable new Partners to develop web projects efficiently on the Wix platform.
- Be the liaison between agencies and other departments at Wix such as support, marketing, and product.
- Deepen product usage through focused training sessions and workshops