About Caliper Foods

Caliper Foods, (caliperfoods.life) is a consumer packaged goods company that offers safe and standardized hemp-derived soluble cannabinoids to both consumers and manufacturers alike. 

Caliper Foods encompasses two distinct business lines: (1) Caliper Commercial Ingredients, which provides soluble CBD ingredients at scale to food, beverage, supplement, and other CPG manufacturers; and (2) Caliper Consumer, which sells its own line of CBD-infused products nationwide. 

Caliper Foods was founded in 2015 on the belief that cannabinoids, especially non-psychoactive compounds like CBD, are a major new category in functional ingredients.

Caliper ingredients (caliperingredients.life) are designed for rapid go-to-market and scalable manufacturing across food, beverage, supplements, and topical care applications, and come with FDA-ready documentation and claims substantiation. At Caliper, we are invested in doing things the right way: with the right people, the right processes, and the right products. Right from the start.

About the Job

We are looking for an Account Manager to grow our ingredients business through the development and implementation of effective sales strategies, acquisition of strategic customers, and leading innovation projects with multi-functional stakeholders. You should have experience in B2B ingredients sales, understand the basics of food science and how to articulate them to both internal and external stakeholders, and a proven track record of both growing business and exceeding sales goals.

As our Account Manager, you’ll develop a sales playbook to bring on strategic customers and position Caliper Ingredients as the top soluble cannabinoid ingredient supplier in the industry. We expect you to be someone who gets their hands dirty, but also knows how to marshal the resources required to accomplish complex undertakings, such as leveraging sales processes and utilizing winning sales strategies.

Your responsibilities will include:

• Becoming a subject-matter-expert on our ingredients in order to advise on product applications/usage and sell in our portfolio
• Proactively sourcing and identifying prospective customers as well as providing timely responses and support to qualify inbound leads and inquiries
• Leading customers through the customer progression milestones; Exploratory > Development/Qualification > Commercialization > Order & Expand 
• Processing sample requests and customer orders, while always providing exceptional customer service
• Maintaining daily detailed customer reporting through our in-house CRM for all current & prospective customers
• Working with the General Manager, Caliper Ingredients to evaluate our pricing structure and determine appropriate constructs based on various factors (volume, co-marketing, contracts, etc.)
• Working with the General Manager, Caliper Ingredients to set sales goals and KPIs, and create and execute tactical plans that achieve them
• Dedicating time towards continuous improvement; evaluate, improve, and create sales capabilities, processes, and systems (such as objection handling, pricing structures, customer contracts, KPI reporting, and our CRM platform)
• Acting as a brand steward for the business, ensuring all customer contact aligns with our branding
• Collaborating with cross-functional teams (Marketing, R&D, Production, Fulfillment, etc.) to ensure internal plans are accurately executed and customer needs are accurately addressed
• Leveraging business analytics to influence customer and company decisions

What we’ll love about you:

• A balance of strategic and tactical-minded thinking
• Entrepreneurial spirit and a passion for building a business from the ground up
• A track record of driving sales and shepherding customers through innovation projects
• A strong desire to educate the world on CBD
• A process-oriented problem solver who can manage complex situations without panicking
• A team player with a distaste for mercenaries
• An organized, proactive nature that loves building systems and tools
• An emotionally mature adult who prefers to work with other emotionally mature adults
• An inquisitive, curious nature that views ignorance as an opportunity to learn or teach
• A willingness to admit error quickly and move immediately on to improvement
• A clear communicator in any format
• Excellent time management skills

What you’ll love about us:

• A fast-growing company with a deep belief in the value of developing talent internally from within
• A group of sane, most rational executives who try their best to be decent human beings
• An environment where fire drills are the exception, not the norm
• We offer flexible PTO for all full-time employees
• We pay competitive salaries for all roles. For full-time employees, we also cover 100% of your healthcare premium and offer a 401k!
• For more details on the culture we foster, visit: http://bit.ly/2F5zhPt

Qualifications:

• 4-year degree, MBA preferred
• 3+ years B2B sales experience in ingredients, preferably in consumer packaged goods
• Experience working cross-functionally with Marketing, R&D, Production, and Fulfillment teams
• Travel as needed for customer meetings and trade shows, including overnights and possibly weekends, required
• Bonus points for connections with decision-makers within the CPG industry; specifically in the dietary supplements or nutrition/wellness space
• Comfortable with cloud-based CRM systems and Google Suites products