Account Executive (Remote) at Freshworks

| Remote
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Must be located in one of the following metro areas to be considered: New York City, Atlanta, Washington DC, Austin or Nashville.

 

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks Software-as-a-Service (SaaS) products provide a 360-degree view of the customer, are ready to go, easy to use, and offer quick return on investment. Headquartered in San Mateo, USA, Freshworks 2,000+ team members work in offices throughout the world. Freshworks has global offices in India, Singapore, Australia, UK, Netherlands, France and Germany. The company counts over 220,000 businesses in its customer-for-life community around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba, Sling TV and Cisco

 

Your Responsibilities: 

  • Generate new business opportunities to fuel our growth
  • Create and prioritize strategic target account lists within a defined territory
  • Research and build new and existing accounts (i.e. adding contacts, sending emails, strategic calling)
  • Conduct high level conversations with senior executives in prospect accounts
  • Evangelize Freshworks with passion and energy
  • Achieve monthly quotas of qualified opportunities and closed business
  • Initiate, develop and maintain executive level relationships and drive sales activities with key customers
  • Understand target customers business needs, develop proposals and accurately articulate Freshworks' value proposition at the executive level
  • Assist and close complex transactions and be willing to get into the trenches with the team

 

Preferred Experience and Skills: 

  • 3-5 years outbound sales experience, preferably in an inside sales, high velocity sales environment
  • Proven track record of consistent quota attainment by month/quarter/year
  • Mid-market software sales experience desired
  • Team player, strong collaborator
  • Consistent success with sales quota attainment
  • CRM experience
  • Inside sales, SDR prospecting experience is a plus!
  • Excellent written/verbal communication skills
  • Strong problem solving skills
  • Motivation, drive and a self-starting attitude
  • Ability to work in a fast paced, team environment
  • Ability to understand customer needs and meet that need with a successful product sale
  • Strong time management and organizational skills
  • Bachelor's degree

 

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Technology we use

  • Product
  • Sales & Marketing
    • ConfluenceManagement
    • JIRAManagement
    • FreshdeskManagement
    • FreshserviceManagement
    • Freshsales CRMManagement
    • FreshmarketerManagement
    • FreshchatManagement
    • FreshcallerManagement
    • FreshsuccessManagement
    • FreshteamManagement
    • FreshconnectManagement
    • FreshreleaseManagement
    • FreshpingManagement
    • FreshstatusManagement
    • Freshsales CRMCRM
    • FreshmarketerEmail
    • FreshmarketerLead Gen

Location

Our office has stunning views of the mountains and is one street away from the fun restaurants and coffee shops of Denver's iconic Larimer St.

An Insider's view of Freshworks

What’s the vibe like in the office?

One of the things I've loved most since starting at Freshworks is how much the team values company culture. Everyone in the office is working hard, celebrating successes, and all the while having a great time. Collaboration is also a big aspect of the sales team - everyone is quick to jump in to help!

Lauren

Account Executive

What's the biggest problem your team is solving?

It is great being part of a team that is helping companies hit the refresh switch on business software. Freshworks is letting businesses know that their software doesn’t have to be clunky or expensive. Being able to help companies overcome these challenges is truly rewarding!

Taylor

Account Executive

What makes someone successful on your team?

You have to be a team player. We are all in each other's corners and the collaborative and interactive workspace is one that I have come to value greatly. You will be presented with ongoing opportunities to grow, learn, and step into leadership roles. The willingness to volunteer for these roles and step into new challenges is a valuable attribute.

Jenny

Solution Engineer

What does your typical day look like?

My job is high paced, collaborative, and majorly rewarding. I start my mornings by reviewing my projects and checking in on project deliverables and with my customers. I need to be able to adapt, call upon local/global resources, and assess risks. Then proceed to check in with my internal team members, oftentimes I am requested to jump on calls.

Randy

Engagement Manager

What are Freshworks Perks + Benefits

Freshworks Benefits Overview

Freshworks provides a comprehensive benefits plan, including health insurance, vision, dental, retirement, and unlimited time off (among a lot of other cool things too!)

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Freshworks Women 360 is an employee group aimed at community service, professional development, and career growth.
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acme employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Classpass and a fitness/reading stipend
Retirement & Stock Options Benefits
401(K)
The 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.
Company Equity
Performance Bonus
Freshworks has a lucrative sales commission program as well as a performance bonus for other functions, which are dependent on individual and company performance.
Child Care & Parental Leave Benefits
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Freshworks offers pre-tax commuter benefits for all employees.
Some Meals Provided
Happy Hours
Professional Development Benefits
Promote from within
Mentorship program
More Jobs at Freshworks8 open jobs
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