Accommodations Account Manager
Hotel Engine is a high-growth, Denver-based tech company that is innovating the business travel industry with a free, private hotel booking management platform. With over 200,000 hotel properties globally, Hotel Engine offers up to 60% off publicly available hotel rates for small-to-medium businesses, large enterprises, and government travelers.
Serving industries like construction, transportation and logistics, oil and gas, retail, healthcare, and more, Hotel Engine has customized hotel reservation management solutions built for the control, transparency, billing, and support needs of organizations of any size and industry.
Job Summary: The Accommodation Account Manager primary responsibility in his/hers assigned territory is to onboard, develop and maintain a high-quality portfolio of hotel products (i.e., relevant, attractive and competitive) for Hotel Engine’s fast-growing global customer base. In doing so, you will also continuously work with HE’s hotel partners to help them maximize the production potential from their participation in the Hotel Engine booking tool by utilizing the HE’s data insights, marketing, distribution and revenue management toolset.
Responsibilities:
- Develop and sustain strong partner relationships by providing relevant data insights and high-quality consulting services to hotel partners (revenue management advice, marketing opportunities)
- Build the portfolio of hotel partners by introducing prospective partners to Hotel Engine and facilitate their onboarding process
- Ensure that partner hotels products (content, rates, and availability) are consistently optimized by offering consultative analysis of available hotel content
- Secure additional lodging rates and availability information over high demand and compression periods to satisfy customers pressing needs
- Negotiate seasonal deals and promotions within the guidelines set by management to support the brands merchandising and marketing efforts.
- Continuously promote and develop hotel partners high engagement with Hotel Engine’s upcoming marketing suite.
Requirements:
- Bachelors Degree; or equivalent
- 1-2 years of experience in hotel revenue management analyst or manager
- Possess a strong drive for results
- High impact personality: intellectual agility, entrepreneurship, empathy in relationships, great teammate
- Hungry, determined, motivated, willing to take action and results-focused
- Organization and time management skills, rigor, attention to details
- Proven follow-up/persistence when facing challenging situations
- Ability to multi-task effectively and be able to change gears quickly without skipping a beat
Strategy Execution
- Demonstrates ability to prioritize work and be laser-focused on achieving critical targets, goals and strategic objectives set by HE leadership team
- Relationship Management
- Relationship builder; earns the confidence of others;
- Bridges and sustains solid partnerships based on mutual support through a collaborative style
Solution Alignment
- Appetite for innovative technology, fast-changing business environment, data-driven decision making
- Demonstrates problem-solving skills
- Ability to select and present insights, including performance, market and competitor analysis and to implement meaningful action plans based on the data
Written & Spoken Communication, Listening and Influencing
- Proficiency in English
- Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
- Ability to effectively communicate to various levels and through a variety of communication channels
Build & Maintain Teams
- Able to work independently as well as be a reliable team member, ensuring the whole team wins
- Help other team members acquire skills or achieve targets/goals
Benefits list:
- Medical, dental, vision, and supplemental insurance
- 401k plan
- Free in-office monthly massages
- Unlimited vacation
- Paid holidays, sick time, and volunteer opportunities
- Discounted hotel rates
- Paid parental leave
- Craft brews and ciders on tap
- Company-sponsored social events and happy hours
- Paid gym membership
- Free organic fruit, snacks, and beverages
- Relaxed office and dress code
- Free on-site parking and bicycle storage
- Unmatched views of the Rocky Mountains