Sales Manager

| Greater Denver Area
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Overview:

Trustpilot is looking for a motivated, energetic and dynamic leader to join its management team. The Sales Manager will be responsible for managing a team of Account Executives to support them in achieving and exceeding their individual targets that contribute to an overall goal. This is a highly visible role that gives you the opportunity to exercise situational leadership, develop a team of reps and be an integral part in the growth and success of Trustpilot. As a sales manager, it’s your responsibility to define, measure and reinforce best sales practices by researching trends, staying up to date with competition and anticipating the company’s needs. With a team of 8-10 sales reps, you will set the tone for competitive nature, resilience and an emphasis on customer success.

Responsibilities:

  • Play an integral part in growing Trustpilot by being actively involved in hiring practices
  • Motivate, coach and develop a team of 8-10 inside sales reps
  • Have a hand in running demos, navigating objections and closing deals
  • Define, measure and reinforce sales metrics, goals and best practices
  • Collaborate with other managers in order to develop and evolve sales tactics

Ideal Fit:

  • 4-7 years sales experience with 2+ years management experience
  • Expertise in the digital/SaaS space in a subscription model strongly preferred (particularly online marketing)
  • Experience in managing a sales team in a fast-paced, high- volume, outbound selling environment
  • The ability to create, set and manage a strategic plan for your sales team and how it works with all supporting teams
  • Knowledge of how to use metrics and data as a way to support effective sales behavior as well as the health of the sales performance of your team
  • Passion for improving global standards for customer satisfaction; desire to maintain a customer focus
  • Proven success managing a team comprised of varying levels of professionalism and experience; Proven models for coaching and development of your team
  • Ability to help support and direct the overall sales plan and strategy

We Offer:

  • Ongoing training for a career in technology sales
  • The opportunity to be a key player at a rapidly expanding global technology company
  • Full benefits & 401k
  • Paid family leave
  • Commuter benefits
  • Free lunch Friday and bagel Mondays
  • Social clubs and sponsored activities
  • Snacks, ping pong, foosball, darts, etc.
  • Uncapped commission
  • Chance to win a spot at President’s Club vacation

Check out our office on The Muse!

Founded in 2007 by CEO Peter Holten Mühlmann, Trustpilot is a global, multi-language review community that builds trust and transparency between consumers and businesses. Currently boasting more than 14 million consumer reviews of 115,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Every day, more than 10,000 consumers sign up on Trustpilot, and every month, 500.000 new reviews are posted on the community.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, the U.K., France, Italy, Germany and the Netherlands, as well as the U.S. The company is located in New York, London, Copenhagen and Melbourne, and its employee base has increased from 168 people in 2013 to its current count of more than 450 employees representing 40 nationalities.

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Technology we use

  • Sales & Marketing
  • People Operations
    • HubSpotCRM
    • SalesforceCRM
    • SlackCollaboration
    • ZoomCollaboration

Location

Located in the heart of RiNo, our office is a vibrant hub surrounded by an explosion of colorful street murals that define the district's artistic spirit. Steps away, you'll find eclectic breweries crafting unique flavors, and some of Denver's best restaurants offering diverse culinary delights.

An Insider's view of Trustpilot

What's something quirky about your company?

Something quirky about our company is definitely my team! Trustpilot may be the only review website with a team dedicated to ensuring genuine feedback is staying online. We never remove reviews just because they’re negative or because the company doesn’t agree with them.

I love that my team is directly tied to upholding the mission of the company.

Tyler

Content Integrity Team Lead

What projects are you most excited about?

As a Customer Success Manager at Trustpilot, my typical day consists of customer meetings and outreach, analyzing and compiling review data, prospecting for upsell opportunities, and helping my customers get the most out of their subscriptions. I have an amazing manager and team who support and celebrate one another!

Marcello

Customer Success Manager

How has your career grown since starting at the company?

I joined Trustpilot in 2019 as a Mid-market Account Executive, and after one year I was promoted to Senior Account Executive. Six months into this role I was promoted again to a Key Account Executive. After being in an independent contributor role for 3 years, I am now a team lead where I mentor others and take on more management responsibilities.

Alessandra

Team Lead, Key Account Executive

What does your typical day look like?

In my day-to-day role I answer emails and handle various requests from both internal teams and external customers, educating and ensuring that the Trustpilot guidelines are being met. Also, my days are filled with training and meetings so that I can stay on top of things.

Nicole

Content Integrity

What are Trustpilot Perks + Benefits

Culture
Partners with nonprofits
Trustpilot partners with The Women's Bean Project, a local non-profit organization with the mission to change women’s lives by providing stepping stones to self-sufficiency through social enterprise
Open office floor plan
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Headspace app
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Opportunities to visit our other offices, including internationally. Ongoing training and development across all departments. Catered lunches on Fridays and towards the end of each month, cold brew and beer on tap. Snacks and bagels on Mondays. Internal promotion track, happy hours and office events.

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