As a Sales Development Representative at Heard, you'll conduct high-volume outreach, qualify leads, book consultations, and collaborate with the team to achieve targets.
Join Heard as a Sales Development Representative (SDR) and help us connect mental health professionals with resources to grow their practices! If you thrive in a high-energy, mission-driven environment and love meaningful outreach work, we want to meet you.
What You'll Do
- Conduct high-volume outreach (calls, texts, emails) to prospective customers, with a focus on therapists and wellness professionals.
- Qualify inbound and outbound leads, gather information, and uncover fit for Heard’s platform.
- Book and confirm consultation meetings, making sure prospects have all they need to get value from a consult.
- Maintain up-to-date records in HubSpot CRM and ensure a clean sales pipeline.
- Proactively follow up with prospects within tight timelines (first outreach within 1–2 hours of lead receipt).
- Partner closely with Account Executives and other team members to hand off qualified leads and ensure a seamless experience.
- Consistently achieve or beat activity and booking targets, and help the team hit monthly and quarterly goals.
- Bring insights and ideas to the team—your voice matters!
What Success Looks Like
- About 90+ high-quality touches daily (calls, texts, emails).
- Consistently high consult booking and show rates.
- Accurate, detailed lead qualification and data entry.
- Willingness to try new approaches and embrace feedback.
You'll Excel If You...
- Have 1+ year experience as a BDR, SDR, or in a similar outbound/sales role (healthtech or SaaS preferred, but not required).
- Thrive on high energy, targets, and making a real difference.
- Are proactive, organized, and resourceful—you’re the one your team can depend on.
- Communicate well in writing, on the phone, and across teams.
- Learn new systems quickly (we use HubSpot, SalesMsg, and other modern tools).
Why Heard
- Opportunity to make a real impact in the mental health field.
- Supportive team environment that values learning and growth.
- Clear targets and transparent compensation tied to your impact.
- Career growth opportunities as we expand.
Compensation
- Base: $30,000
- OTE - $60,000
- Commission: 50/50
Heard is an equal opportunity employer. We aim to build a workforce of individuals from different backgrounds, with different abilities, identities, and mindsets. Even if you do not meet all of the qualifications listed above, we encourage you to apply!
Top Skills
Hubspot Crm
Salesmsg
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