Uplift Program Manager – Center of Excellence
Location: Denver, Colorado, USA
Say hello to possibilities.
It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our Center of Excellence Team to make sure we stay ahead of the competition.
As the Program Manager – Center of Excellence you’ll build something bigger than yourself: transformative programs that will shape RingCentral’s expansion and acquisition sales teams for years to come. You’ll work cross functionally to identify what the business needs and opportunities are, gather data to derive solutions, scope them into strategies, and ultimately implement and manage programs to success to help our sales teams be the best they can.
Everything we do relies on gaining and building strong interdepartmental relationships. You'll need to be able to be empathetic, listen well and articulate what we’re doing and why. You'll translate strategy to action to propel projects forward, inspire trust, and collaborate to pursue excellence in a dynamic environment. Sometimes that means you’re building a plane during takeoff, and that’s okay. We move fast and sometimes we break things, only to rebuild them stronger than before.
You love making things better, taking things from “just an idea” to “OMG”, and working well with others. You have a passion for getting things done. No task is too big or too small when it comes to making your programs successful. You are bold, creative, and logical.
Results-Driven: You can be counted on to exceed goals successfully. You channel, and inspire excellence in everything you touch, and positively influence your partners for the betterment of the sales team.
Quick Learner: You are curious and pick up concepts quickly. You learn the innerworkings, motivations, and cause and effect relationships between departments, processes, and other programs.
Analytical: You have experience with collecting, organizing, analyzing, and disseminating abundant data with high accuracy.
Creative: You have ideas and you keep coming up with ideas until you land on something that will work. You work comfortably with concepts, hypotheticals, and unknowns and can help others “imagine a world where…”.
Communication Skills: You know how to tailor your message to your audience, understand their motivations, and gain buy-in for your ideas. You’ll share your plan though detailed materials that outline your project plans to drive program alignment.
Collaborative: You listen to understand and respond thoughtfully. You know when and how to follow up with stakeholders to keep deliverable deadlines moving forward.
Change Management: You influence others to drive change within an organization, while reducing disruption to the business and stakeholders.
To succeed in this role, you must have experience in:
- Vibrant and energetic attitude, willingness to perform and get things done.
- Strong initiative and creativity applied through technology.
- Bachelor’s degree or equivalent work experience with 3-5 years of relevant program management experience, preferably in the technology sector.
- Strong presentation, organization, and communication (written and verbal) skills
- Tracking and providing transparency to your programs
- Ability to gather, interpret and apply critical thinking to data
- Ability to sell your ideas, grounded in data
- Ability to be curious and make recommendations based on business needs
- Knowledge of Salesforce is a plus
What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
- Comprehensive medical, dental, and life insurance
- 401K match and ESPP
- Flexible PTO
- Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace
- Paid parental leave
- Employee Assistance Program (EAP) with counseling sessions available 24/7
- Rocket Lawyer services that provide legal advice, document creation and estate planning
- Employee bonus referral program
RingCentral’s Center of Excellence is inspiring excellence in our sales teams to support the world’s best-known and rapidly growing companies. RingCentral is the #1 global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. That’s why we’re the largest and fastest-growing pure-play provider in our space, with a market capitalization of over $18 billion, 30%+ annual growth and a $1.5 billion annual revenue run-rate.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are hired in Colorado, the compensation range for this position is between $98,000 and $132,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.