Training Consultant, Professional Services (Entry-Level)

| Greater Denver Area | Hybrid
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Job Description

Are you passionate about helping others be successful? Do you enjoy working with software solutions, engaging with customers and having the opportunity to use your insurance expertise in a new and different way? Vertafore would like to hear from you! We are seeking an implementation consultant with an emphasis in training consultation for our Professional Service Delivery Center team.

 

This career includes planning and implementing onsite and remote training events for clients based on Vertafore's Best Practices guidelines. An ideal candidate will have some training or insurance industry experience, and will be energetic, flexible, a self-starter, a team player, a quick learner and will demonstrate excellent presentation skills. The rewards for this position include working with a team of veteran trainers who are great mentors, the satisfaction of knowing you had a positive impact on our clients, and an opportunity to grow in Vertafore's Professional Services organization.

 

Implementation Consultants start their journey with a cohort of colleagues that undergo robust training and with the opportunity to work across a variety of products with agencies of all sizes.

 

We're #1 in our industry and are looking for enthusiastic talent with a passion for meeting customer needs. The selected candidate should thrive in a customer-driven, fast-paced environment. Excellent communication & strong interpersonal skills are critical to this role as well as the ability to work effectively with customers, project managers, analysts, and developers to deliver solutions.

 

Core requirements and responsibilities:

Essential job functions included but are not limited to the following:

 

  • Become a subject matter expert with our products, methodology, and P&C business operations
  • Work within and across teams implementing Vertafore products and delivering Professional Services
  • Manage multiple training engagements concurrently
  • Conduct presentations and educational sessions
  • Deliver both in-person and remote training sessions
  • Partner with clients to ensure training events are well-planned from start to finish
  • Provide complete and concise internal reporting for all engagements
  • Assist with mentoring and training of new staff
  • Commit to improve existing skills, and develop new skills on an ongoing basis

Knowledge, Skills and Abilities:

  • Ability to travel frequently for training engagements with Vertafore's clients
  • Flexible, easily adaptable to change
  • Broad knowledge of agency management systems and other business applications, content management solutions-Vertafore product knowledge is a priority
  • Strong interpersonal skills with the proven ability to effectively engage and influence at all levels, and ability to effectively handle crucial conversations and manage conflict resolution
  • Ability to effectively prioritize workload and tasks to meet deadlines
  • Excellent presentation and communications skills, both written and verbal
  • Outstanding time management skills
  • Ability to be creative and innovative
  • Ability to effectively problem solve, react to situations decisively and effectively
  • Existing knowledge of property and casualty insurance business practices and independent insurance agency markets
  • Existing knowledge of insurance accounting practices
  • Knowledge of employee benefits insurance

 

Qualifications:

  • 2+ years of experience in the P&C insurance industry preferred
  • 2+ years of experience in training and education preferred
  • Prior insurance industry experience and knowledge preferred 
  • You aspire to be a dedicated contributor for providing technical support to teams and outstanding support to customers 

 

Additional Requirements and Details:

  • Travel required up to 80% of the time.
  • Located and working from an office location.
  • Located near commercial service airport
  • Occasional lifting and/or moving up to 10 pounds.
  • Frequent repetitive hand and arm movements required to operate a computer.
  • Specific vision abilities required by this job include close vision (working on a computer, etc.).
  • Frequent sitting and/or standing.

 

Vertafore is a drug free workplace and conducts pre-employment drug and background screenings.

 

The selected candidate must be legally authorized to work in the United States.

 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. Duties, responsibilities and activities may change at any time with or without notice. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

 

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

 

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • AWS (Amazon Web Services)Services

Location

Great location in the heart of downtown Denver just a block away from the RTD lightrail.

What are Vertafore Perks + Benefits

Culture
Volunteer in local community
Vertafore offers employees 1 paid day to volunteer at the non-profit of their choice.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
President's club
Employee awards
Remote work program
Vertafore is a Flexible First working environment which allows team members to work from home as often as you’d like while using our offices as a place for collaboration, community, and team buildin
Diversity
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vertafore employees can contribute up to $2750 annually to their FSA.
Disability insurance
Disability insurance covers 100% of annual salary for up to 90 days of disability.
Dental insurance
Our dental plan covers $1500 of expenses per person.
Vision insurance
The vision benefits plan covers 100% for annual eye exams with $175 for glasses or contact lenses.
Health insurance
Vertafore offers three different health plans to meet the needs of our employees.
Life insurance
Pet insurance
We offer a Pet Insurance plan through Nationwide.
Wellness programs
Team workouts
Vertafore's team fitness initiatives include in-office yoga, a partnership with Planet Fitness, and other recreational team sports.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Vertafore provides employees with a 401(k) matching plan managed by [provider]. We match up to 50% of contributions up to 3% of an employee's annual gross pay.
Employee stock purchase plan
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Vertafore provides up to 6 weeks of parental leave for the primary caretaker. We also provide 6 weeks of leave for the secondary caretaker.
Family medical leave
Adoption Assistance
We reimburse up to $2,500 for eligible adoption expenses and 6 weeks of paid leave.
Company sponsored family events
Vertafore sponsors family oriented events semi-annually.
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Company-wide vacation
Every year on the second Friday in April, our company shuts down for "Refresh & Recharge Day." It's a day to unplug and get back to what you love outside of work.
Office Perks
Commuter benefits
Company-sponsored outings
Vertafore hosts company outings annually.
Free snacks and drinks
In various areas of the office, Vertafore provides weekly fresh fruit services, bagels and donuts on specified days, as well as snacks and drinks.
Some meals provided
We provide free breakfast on Mondays and Fridays.
Company-sponsored happy hours
Recreational clubs
Vertafore sponsors recreational clubs that include sports, board games, video games, book clubs, etc.
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Tuition reimbursement
Our tuition reimbursement plan offers an annual max of $5,250.
Lunch and learns
Promote from within
Mentorship program
Vertafore's mentorship framework is an independently led experience between a mentee and a mentor. Resources are ongoingly provided to start this relationship and keep it successful & valuable.
Online course subscriptions available
Personal development training

Additional Perks + Benefits

We felt like the stretch of no three day weekends from Feb - May was too long, so we added our own holiday! We celebrate Vertafore Rest and Recharge day in April, and the whole company has a long weekend.

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