Who we are
OrthoFi is a Denver-based startup that focuses on building software and service solutions designed to stimulate growth and streamline financial processes for orthodontic practices through rigorous analytics and cutting edge technology. We pride ourselves in our culture as a people-first organization, demonstrated through recent achievements of being ranked in Built in Colorado’s list of Top 100 Digital Companies in Colorado. We were also recognized by the Denver Business Journal as one of Denver’s fastest growing companies and ranked 164th on the Inc 5000 list of fastest-growing private companies in the US!

In the OrthoFi community, members are valued for who they are, supported no matter where they are, and motivated to excel personally and professionally. People who join our community are self-starters and love a challenge! We’re looking for passion-driven, dynamic individuals that are excited about a fast-paced and fun environment. Our team enjoys the opportunity to impact people’s lives and help to create more smiles every day.

The Opportunity

The Training & Implementation Specialist will be responsible for rolling out OrthoFi products and services to orthodontic practices nationwide, and for partnering with orthodontists and staff to ensure they are successful. Typical implementations include several weeks of remote system training and setup from our office in Downtown Denver and a few days of onsite training/coaching at an orthodontic practice, followed by a period of post implementation support. This position is also responsible for working closely with the Training Development team to conduct continuous improvement of training materials and formats based on customer feedback, and Implementation and Customer Satisfaction Surveys. For those who are able to do so independently and with high productivity, there is also the opportunity to work from home some days as well.

What You Will Bring

• Bachelor’s degree required or equivalent work experience
• 2-4 years of client-facing training experience in software/service/processes strongly desired
• Experience with instructional design
• Experience with remote end-user training is preferred
• Excellent communication skills to effectively interact in person, by phone or email is required
• Excellent presentation skills, professionalism, and poise is a must
• Excellent work planning and analytical skills is a must
• A demonstrated ability to work successfully as part of a team and assist others is mandatory 
• Willingness to travel ~80% of the time (2-3 days every week)
• Aptitude for building quick rapport and trust among others quickly
• A strong desire to work in a challenging, fast-paced environment is a must
  

Perks

• Nurturing and supportive culture
• Unlimited PTO
• Flexible Schedule
• Casual dress atmosphere 
• Travel Rewards Preference 
• Peer-to-peer recognition program
• Company breakfast once a month
• Monthly team building activities
• Company and team outings
• Meditation sessions and wellness initiatives
• Snacks and coffee

Your Next Move

Now that you know more about us and are truly excited about working for an amazing company, tell us how you can make an impact at OrthoFi.