Trainer, Professional Services
JobDescription
Areyou passionate about helping others be successful? Do you enjoy working withsoftware solutions, engaging with customers and having the opportunity to useyour insurance expertise in a new and different way? Vertafore would liketo hear from you! We are seeking a training consultant for our LargeAgency team. This career includes planning and implementing onsite andremote training events for clients based on Vertafore's Best Practicesguidelines. The ideal candidate will have both training and insuranceindustry experience, and will be energetic, a self-starter, a team player, aquick learner and will demonstrate excellent presentation skills. The rewards for this position include working with a team of veteran trainerswho are great mentors, the satisfaction of knowing you had a positive impact onour clients, and an opportunity to grow in Vertafore's Professional Servicesorganization.
WHY VERTAFORE:
Don't miss this opportunity to join Vertafore - the leading providerof software and information to the insurance industry; acknowledged by Inc.magazine as one of the nation's fastest growing private companies and awardedmultiple top honors in the 2011 Vanguard in Insurance Practices awards as the"best of the best" in terms of value delivered to customers.
Vertafore leverages a unique industry presence to deliver meaningful solutions- powerful technology, critical information and robust insights to helporganizations effectively respond to business challenges and capture newopportunities. Vertafore solutions have helped more than 17,000 customers and500,000 users gain a competitive advantage to accelerate their businessperformance.
Vertafore strongly supports equal employment opportunity for all applicantsregardless of race, color, religion, sex, gender identity, pregnancy, nationalorigin, ancestry, citizenship, age, marital status, physical disability, mentaldisability, medical condition, sexual orientation, genetic information, or anyother characteristic protected by state or federal law equal employment.
ROLEIMPACT
Vertaforedevelops and delivers software to the Insurance industry, helping to ourclients save time and money. In support of our products and our clients,the trainer will:
- Become a subject matter expert with our products, methodology, and P&C business operations
- Work within and across teams implementing Vertafore products and delivering Professional Services
- Manage multiple training engagements concurrently
- Conduct presentations and educational sessions
- Deliver both in-person and remote training sessions
- Partner with clients to ensure training events are well-planned from start to finish
- Provide complete and concise internal reporting for all engagements
- Assist with mentoring and training of new staff
- Commit to improve existing skills, and develop new skills on an ongoing basis
QUALIFICATIONS/DUTIES
Knowledge,skills and abilities
- 5+ years of experience in the P&C insurance industry
- 5+ years of experience in training and education
- Strong knowledge of P&C insurance business practices and independent insurance agency markets
- Strong knowledge of insurance accounting practices
- Broad knowledge of agency management systems and other business applications, content management solutions-Vertafore product knowledge is a priority
- Strong interpersonal skills with the proven ability to effectively engage and influence at all levels, and ability to effectively handle crucial conversations and manage conflict resolution
- Ability to effectively prioritize workload and tasks to meet deadlines
- Excellent presentation and communications skills, both written and verbal
- Outstanding time management skills
- Ability to be creative and innovative
- Ability to effectively problem solve, react to situations decisively and effectively
- Flexible,easily adaptable to change
TRAVELREQUIREMENTS OR REQUIRED WORK SCHEDULE
- Travel required (upwards of 80%)