Technical Writer at Stream

| Greater Boulder Area | Remote
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We are looking for a Technical Writer in Amsterdam, Boulder, CO, or US Remote to help update, maintain, and improve the documentation for numerous SDKs supporting our Feed and Chat products. The Stream SDKs are being used by thousands of developers to support their millions of users.

What you will be doing

As a Technical Writer, you will be responsible for producing high quality and understandable documentation for our existing SDKs. As feature sets expand it is imperative our docs are always up to date with current releases. Your primary focus will be to improve the success and adoption of our products. Working closely with developers, designers, product teams, and clients will be expected and ensure success in the role. Excellent written skills are required to effectively gather and disseminate technical information to all stakeholders.

Responsibilities

  • Study product examples and sample applications
  • Communicate with product designers and developers to fully understand the product
  • Collaborate with technical staff
  • Analyze and maintain existing documentation, produce future documentation
  • Research and collect usability feedback from customers

About you

As a member of the team, you must be excited to grow with Stream. At our core, we are a startup -- you should be able to act quickly and thrive in uncertainty. A keen eye for detail is essential for success in this role.

You have/are

  • 2+ years of technical experience as a writer, engineer, or similar role
  • ability to read, understand, explain API contracts
  • ability to translate highly technical information into easily understandable information for a wide range of developer skillset
  • creative eye for diagrams, charts, or drawings to increase user understanding
  • excellent written and verbal communication skills in English
  • team player
  • focused, self-starter, and excel in environments with low supervision
  • critical thinker and methodical problem-solving skills
  • superior time management skills

Don’t fall into all of the requirements? You don’t have to match every bullet as long as you can grow into the role and provide value to the team.

Bonus points

  • Software engineering or coding experience
  • Computer Science degree
  • Public technical blog
  • Open-source software contributions

Our tech stack

At Stream, we use a wide collection of technologies to offer highly optimized and available features to our customers. Here is a shortlist of the technology that we currently use:

  • Go, gRPC, RocksDB, Python
  • Postgresql, RabbitMQ
  • AWS, Puppet, CloudFormation
  • Grafana, Graphite, ELK, Jaeger
  • Redis, Memcached

What’s In It For You

-3+ weeks of paid time off plus 10 paid holidays ✈️ -Free health insurance for the employee and a discounted rate for dependents -401k contribution plan -100% paid parental leave 👶 -Company equity -Dog-friendly office! 🐶 -Be part of a smart, high performing, passionate team -A Macbook Pro and a work-from-home stipend -Team lunches and plenty of snacks (onsite only) 🌯 -An office on Pearl Street in downtown Boulder -The possibility to visit our office in Amsterdam 🇳🇱

Salary (for US only): The compensation range for this position starts at $120,000 and may increase based on qualifications and experience.

Stream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • DjangoFrameworks
    • ExpressFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • TensorFlowFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

Located in the heart of Boulder's Pearl Street pedestrian mall, Stream's office is steps from popular restaurants and a few miles from hiking trails.

An Insider's view of Stream

What’s the vibe like in the office?

Casual, friendly and helpful. We do a lot together: lunches, fitness classes, happy hours and of course celebrating successes.

Scott Lasica

CSO

How do you collaborate with other teams in the company?

I start off every project with the sales team to make sure the handoff for a new personalization client goes smoothly and expectations are clear. Then, I work with customer success to make sure that communication is solid. During this whole process, I often reach out to devs. It's super easy to directly communicate with with anyone at Stream!

Neha

Data Science

How has your career grown since starting at the company?

I started at Stream as 1 of 2 BDRs (business development reps). Over the course of the past 2.5 years my position has evolved a few times. I initially moved into the role of BDR Manager, then into an inside sales role and finally become an Account Executive, which is the position I I hold today. I am really excited about the future of Stream.

Dani

Sales

How do you empower your team to be more creative?

Stream emphasizes mutual trust and respect. Employees are provided autonomy and encouraged to speak up with their ideas. At Stream, we believe that it is vital to genuinely listen to and consider every employee's idea to push the company forward – all thoughts are well heard and, more often than not, put into play.

Nick

Director of Marketing

What projects are you most excited about?

I’m most excited about our new mobile chat SDKs. They release the full power of stream chat in a ready-to-use library!

Josh

Design

What are Stream Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Culture Club!
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
You get a piece of ownership in Stream. Stock options are granted to all full-time employees.
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
15 days PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Boulder employees receive parking and public transportation benefits.
Company Outings
Game Room
Stocked Kitchen
Weekly team lunches and a fully stocked kitchen with tasty snacks and craft coffee.
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks
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