Technical Solutions Engineer - Productivity

| Greater Denver Area | Hybrid
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At Workiva we create best-in-class, next-generation collaborative solutions for enterprise productivity. We pride ourselves on bringing the consumer level user experience to business users. We love our customers, and they love us back. We hire smart, talented people with a wide range of skills who are hungry to tackle some of today's most challenging problems. Workiva started with an idea: to make complex collaboration easy. Wdesk is an all in one platform that simplifies complex collaboration while keeping data in sync, thus reducing risk. Wdesk is being used by thousands of companies globally, including over 70% of the 500 largest U.S. corporations by total revenue, use Wdesk. We work on problems that allow our users to spend more time with their families.

Workiva is looking for a Technical Solutions Engineer to join its Services Platform team. This team is small, agile, highly-collaborative, and data-driven - focused on unlocking efficiency within the Global Client Services organization through the application of advanced technology. We have a wide set of skills including process optimization, data analysis, and engineering, across a diverse mix of domains. We interface with customers, partners, and internal teams to identify complex productivity challenges and implement solutions within and around the Wdesk Platform. This position offers a unique opportunity to fill a product management role that has visibility into all facets of the organization including R&D, Sales, Accounting & Finance, Consulting, and Customer Success.

What You'll Be Doing:

  • Working with internal and external product stakeholders to develop and execute on the productivity tooling strategy in collaboration with the software engineering team
  • Acting as a consultant and subject matter expert for Product Management, Software Engineering, Presales Engineer, Partnership Sales, and Client Services stakeholders to ensure their success in the field
  • Collaborating with stakeholders and engineering to empathize, define, ideate, and prototype solutions to solve complex productivity challenges
  • Working with Senior Leadership to align your product vision and strategy to company objectives
  • Obtaining and maintaining an in-depth understanding of Workiva's product technology and underlying software architectures, to build innovative productivity solutions
  • Working closely with Software Engineering teams on understanding ways to improve the product and drive excellence
  • Ensuring proper research, planning, tracking, and on-plan delivery
  • Facilitating Customer Development Partner activities across internal and external teams
  • Facilitating implementation of cutting-edge services and techniques
  • Setting and driving team and organization OKRs to achieve success
  • Supporting product engineering using an agile development process

What We're Looking For:

  • A team player to be a part of an inspiring team environment with an open communication culture
  • Strong ability to build a product vision and communicate that vision to your team, peers, and stakeholders
  • Communication skills to clearly articulate and evangelize decisions
  • Self-motivation and a strong desire to make an impact at Workiva
  • Critical feedback skills (giving/receiving) that help level up design work
  • Ability to travel up to 20% to meet with customers and/or key stakeholders, product teams in other Workiva locations
  • Technical prowess – you don't have to be a coder, but you shouldn't be afraid of diving into technical issues
  • Drive for continuous self-improvement and learning

Education and Experience:

  • B.S. Degree in Computer Science, Engineering, or a related field
  • 2+ years in professional services, engineering, or systems engineering
  • Consulting experience is a plus
  • Understanding of SaaS and/or Cloud-based solutions and ecosystems
  • Web application development experience

Where You'll Work:

We're a fun, smart group that likes to celebrate our successes! We have been honored with numerous awards such as '2017 Most Innovative Company of the Year' and 'One of the Best Places to Work in IT'.

  • Check out our Muse Page: https://www.themuse.com/profiles/workiva
  • Check out our Tech Blog: https://techblog.workiva.com/
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • Google AppEngineLanguages
    • Open SourceLanguages
    • Dart Languages
    • ReactLibraries
    • CassandraDatabases
    • Graph DatabaseDatabases
    • Google AnalyticsAnalytics
    • JIRAManagement
    • DrupalCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Workiva is in an ideal location on the banks of the South Platte River surrounded by restaurants and retail shops!

An Insider's view of Workiva

What’s the vibe like in the office?

Workiva is a close-knit workplace where teamwork is highly valued—people encourage and truly appreciate the hard work of their fellow team members and treat each other with respect.

Molly Nitka

Corporate Programs Manager

What is your vision for the company?

Our mission at Workiva—to power transparent reporting for a better world—is supported by our company values: customer success, innovation, trust, integrity, inclusion, collaboration, and accountability. We are successful because we put our employees first, listen to their voices, and respond to their needs.

Marty Vanderploeg

CEO

What are Workiva Perks + Benefits

Workiva Benefits Overview

When you join Workiva, you get a world-class benefits package for you and your family. On day one, every full-time employee starts with stock options, vacation, and the opportunity to enroll in our discounted stock purchase plan.

We offer comprehensive health, dental, and vision care plans; life and disability insurance; and 12 weeks of paid parental leave. With a casual dress code, support for health and wellness, and flexible work hours, we’ve got you covered for whatever life brings.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
We have seven employee resource groups that are formed around a shared interest or common goal. These groups are designed to support their members and cultivate a more diverse & inclusive workspace.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to 12 weeks of parental leave for the primary caretaker. Workiva also provides 12 weeks of leave for the secondary caretaker.
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Onsite gym
Professional Development Benefits
Job training & conferences
Workiva offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Promote from within
Continuing education available during work hours

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