Program Manager

| Remote | Hybrid
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Gloo was founded as a mission-driven organization with the goal to release the passion in every person to Champion the growth of another so they can be all they were born to be.


Today, organizations of all sizes in the addiction recovery and faith space use Gloo’s products to become more informed, better connected, and fully equipped to overcome their greatest challenges and achieve powerful outcomes, helping people progress through their personal growth journeys.


By building a common platform, we are creating a shared infrastructure that removes friction, promotes collaboration, and equips leaders with the right tools to galvanize personal growth and change lives. We are a fast-moving and passionate team that is looking for more talented professionals who are driven to make a positive impact. 


The Opportunity:

Gloo is seeking a highly motivated team player for a Program Manager position. This individual has demonstrated experience autonomously driving execution across ambiguous projects. They are able to make some technical and product trade-offs while balancing business needs and technical constraints. The Program Manager is also a great communicator who can translate high-level goals into tangible action plans, expertly interfacing with technical and non-technical personnel. They are comfortable working with multiple teams across different time zones and can anticipate and overcome roadblocks to deliver projects on schedule.


The Team:

The Product and Engineering teams lead the creation, release and continuous improvement of Gloo's SaaS products and capabilities. Program Managers are “get it done” contributors who love to remove blockers, dive into the details, and work with designers, engineers, customer facing teams and quality assurance to support Gloo's mission of personal growth. 


What You Will Be Doing:

  • Develop and manage cross-functional programs, facilitating relationships across multiple teams (both engineering and customer-facing) to identify risks, manage dependencies and optimize.
  • Work with Product Owners to track and communicate velocity.
  • Own multiple teams’ sprint planning, refinement, retro, and daily stand-up agile ceremonies.
  • Work with Product Managers and Product Owners to organize epics and stories based on business objectives.
  • Comfortable working with individual engineers and Product Owners on acceptance criteria and requirements documentation.
  • Drive visibility, accountability, and execution across various program areas of software development for the organization.
  • Understand product requirements, technical challenges, business needs, and develop a plan for mitigating risk and delivering features that meet the requirements.
  • Manage mobile app release and app store submissions (eg. using Testflight)
  • Resolve conflicts with a positive approach, maintain clarity on priorities and drive progress on execution.
  • Drive technical excellence within the team, coordinating and contributing to engineering deliverables including architectural diagrams, regression testing, specifications, launch plans/criteria, and coordinate with QA on test plans.
  • Work cross-functionally to develop best practices in the product development process in a quickly changing and dynamic environment.

What We're Looking For:

  • B.S. in Computer Science or a related technical discipline, or equivalent experience.
  • 3+ years of software engineering, or technical product/program management experience.
  • Experience delivering technical programs or products from inception to delivery.
  • Demonstrated experience leading execution across highly ambiguous products and programs, with experience making technical and product tradeoffs while balancing business needs and technical constraints.
  • Knowledge of business needs, user needs, gathering requirements, and defining scope.
  • Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership via influence.
  • Demonstrated experience driving execution across multiple teams in different time zones, anticipating roadblocks, and creating a path forward.
  • Analytical and problem-solving experience.
  • Communicator who can translate high-level goals into tangible action plans, and vice-versa, expertly communicating with technical and non-technical personnel. 

Our Team Members Enjoy:

  • Compensation and bonus commensurate with experience
  • Plenty of time off to keep you balanced
  • Medical with HSA contribution
  • A dynamic, talented team, dedicated to changing the world and building an incredible business
  • Fresh fruit, snacks, coffee and sodas
  • Onsite and virtual social events to keep us connected in our Hybrid work environment
  • Beautiful office space in downtown Boulder on Pearl Street, steps from coffee shops and blocks from hiking trails

  • Compensation: $70,000-$115,000

Applications welcomed from those who are US Citizens or hold a Green Card.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • NodeLanguages
    • GraphQLLanguages
    • Typescript Languages
    • ReactLibraries
    • SparkFrameworks
    • Next.jsFrameworks
    • Nest.jsFrameworks
    • ReactFrameworks
    • SketchDesign
    • AsanaManagement
    • WrikeManagement
    • HubSpotCRM
    • SalesforceCRM
    • SendGridEmail
    • MarketoLead Gen

Location

Gloo's campus is on the west end of Pearl in downtown Boulder. We are walking distance from great natural beauty and hip trendy eateries and cafes!

An Insider's view of Gloo

What are some social events your company does?

As we’ve transitioned to remote first, we have held a mixture of onsite and virtual activities to encourage connection and community. We host fun virtual events such as trivia, paint & sip, community projects, murder mysteries and more. We also have a mix of fun and educational DE&I events to celebrate the unique identities in our community.

Becky McKenzie

Director of Human Resources

What projects are you most excited about?

At Gloo, we’re building solutions that allow our customers to collaborate in new and exciting ways. In an ecosystem where partnership between our Champion customers leads to greater impact on the lives of those they serve, our mission and technology becomes a powerful means of affecting positive change in the world.

Ed Hahn

Head of Engineering, Network Exchange

What is your vision for the company?

The scope of how tech capabilities can serve personal growth is just exploding. As we continue to grow, we see a strong need to create solutions that can solve for all of these complex network challenges. Our mission is to serve Champions, help them scale, and support their purposes with great platform infrastructures.

Scott Beck

CEO

What are Gloo Perks + Benefits

Gloo Benefits Overview

Gloo provides a full suite of benefits including the basics with an additional generous HSA contribution. We also provide a performance bonus and equity. We have a great location with beautiful view of the Flat Irons, flexible hours, company sponsored events, and last but certainly not least, we have an incredible team of talented and passionate folks for you to hang out with.

Culture
Open office floor plan
Flexible work schedule
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Office Perks
Commuter benefits
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Pet friendly
Mother's room
Professional Development Benefits
Job training & conferences

Additional Perks + Benefits

Gloo fully funds Health Savings Accounts for all employees enrolled in a qualifying High Deductible Health Plan. Specifically, we contribute $3,500 per year to those who are covering themselves, and $7,000 per year to those covering dependents.

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